Aer Lingus Doesn’t Understand How A Distance Based Award Chart Works

Early last year it was announced that IAG would be taking over Aer Lingus. For those of you not familiar, IAG is the parent company of British Airways, Iberia, and Vueling. As part of this, Aer Lingus also announced that they would rebrand their loyalty program, which would be joining the “Avios” scheme. The new program is called AerClub, and was just recently launched.

I find it a bit puzzling that there are so many different Avios currencies, and that British Airways basically runs several parallel loyalty programs, all of which are slightly different. That seems unnecessarily complicated to me, especially since you can transfer points between currencies. For example, there are plenty of instances where redeeming Iberia Avios is a better value than redeeming British Airways Avios.

Anyway, the AerClub program is now live, and while I’ll have a more detailed post about the currency as such soon, there’s one specific aspect of the program that I feel deserves a separate post.

Aer-Lingus-A330
Aer Lingus A330

Boston to Dublin has long been a great value with Avios

As I first wrote about in 2012, one of the best distance based award chart “sweet spots” has been between Boston and Dublin on Aer Lingus. British Airways has a distance based award chart, and awards that are between 2,000 and 3,000 miles in distance price out a certain way. Boston to Dublin is ~2,985 miles, so has long been an incredible use of Avios, given that British Airways Avios could be redeemed on Aer Lingus.

So back in the day you could redeem just 12,500 or 25,000 Avios for a one-way ticket between Boston and Dublin in economy and business class, respectively. Unfortunately last year British Airways devalued their award chart, and raised the price of that award to 75,000 Avios roundtrip in business class (though economy continues to cost 25,000 Avios roundtrip).

Still, redeeming Avios on Aer Lingus’ Boston route is a significantly better value than redeeming to any of their other U.S. cities, since they all span a distance of over 3,000 miles.

Aer-Lingus-Business-Class-5
Aer Lingus’ new business class

Aer Lingus doesn’t know what a “distance based award chart” is

Aer Lingus’ new AerClub program will have a distance based award chart that more or less mirrors British Airways’ award chart. Here are their six tiers of awards:

aer-lingus-zones

 

Here are the corresponding costs:

Under that chart the following exception is listed:

(Please note the exceptions of Shannon/Dublin to Boston which are based on Zone 5)

In other words, Aer Lingus has a distance based award chart, except when it doesn’t suit them. So Aer Lingus is artificially inflating the cost of awards between Boston and Ireland.

I’m not yet sure whether British Airways Executive Club will be making the same change, or else it might make more sense to book Aer Lingus business class awards through Executive Club rather than AerClub.

With these changes, booking Boston to Dublin/Shannon through AerClub will cost:

  • 26,000 Avios roundtrip in economy off-peak
  • 40,000 Avios roundtrip in economy peak
  • 100,000 Avios roundtrip in business class off-peak
  • 120,000 Avios roundtrip in business class peak

C’mon Aer Lingus, this isn’t cool. If you’re going to have a distance based award chart, have a distance based award chart, and not a “meh, we don’t like the distance between those two cities so we’ll artificially change them” chart.

(Tip of the hat to Head for Points)

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Christopher Guest

Glad you read the fine print! I went to find an award ticket from Boston and couldn't figure out why it kept telling me 100k miles! Thanks!

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A New Member

So frustrating. My fam of 3 redeemed avios on EI last summer and was in early stages of planning a future trip around the sweet spot. What do you expect BA to do with their chart?

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Mark Guest

You may want to poke into this a bit more. Several friends have used the BOS-DUB Avios sweet spot as a gateway to Europe. As recently as three weeks ago, I had no problem getting business class seats for them for 75K Avios each r/t plus less than $100+ per. But this week, other friends tried it and were quoted more Avios (I can't recall how much more, but thinking it was around 90K) and over $400 per ticket - from the BA call center. I'm wondering if BA has adopted the off-chart treatment of this route that Aer Lingus has. It would make sense since the same currency, although I'm not understanding the rationale for the higher surcharge. Any thoughts?

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flyingfish Guest

Wow. Lame. #PR fail.

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kiki Guest

Good points, Lucky!

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