I’m a huge fan of CNN’s Richard Quest. The guy is absolutely nuts, but unlike Akbar Al Baker, in a good way (in my opinion). Not only does he do a great job covering finance, but I find he’s one of the few travel reporters that actually knows his stuff and delivers it in a way that’s fun to watch.
I really enjoy his show CNN Business Traveller, which is the only mainstream travel show that I consistently watch.
Anyway, I found this month’s episode of CNN Business Traveller to be especially interesting, as he examines the market between New York and London. He flies the five “major” airlines serving the market (not sure why Kuwait Airways didn’t qualify) 😉 :
- British Airways Club World
- American Business Class
- United BusinessFirst
- Delta BusinessElite
- Virgin Atlantic Upper Class
In part one he flies British Airways’ Club World London City service from London City Airport to New York JFK, and then directly turns around to fly American’s 777-300ER service back to London Heathrow.

British Airways Club World London City
In part two he checks out United’s service to Newark, as well as the new Terminal 2 at London Heathrow.
In part three he flies Delta BusinessElite from London Heathrow to New York JFK, and then turns around to fly Virgin Atlantic Upper Class from New York JFK to London Hethrow.
Very fun to watch, and in many ways I feel he was being quite objective. For example, he noted how disappointing the Admirals Club at JFK was. At the same time he’s a bit too easy to please with airplane beds, in my opinion. All five products pass the “Quest Bed Test,” and there’s no way those five seats are created equal for sleep.
Anyway, if you haven’t seen it, it’s well worth the watch.
What’s your favorite product flying between New York and London?



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