In September 2023, Air France-KLM placed an incremental order for up to 90 Airbus A350s, including 50 firm orders and 40 options. The intent was for these planes to be used for long term fleet renewal across both carriers.
Prior to this, Air France had already been flying Airbus A350s, while KLM’s wide body fleet renewal was focused on Boeing 787s. We’ve known that KLM would soon start taking delivery of the A350, and there’s now an update, as the first A350 has just been delivered, and will be entering service in the coming weeks. However, we may have to wait quite some time to fly in certain seats.
KLM plans long haul fleet renewal with Airbus A350s
KLM has just taken delivery of its first of at least 22 Airbus A350-900s, with all planes expected to join the fleet by 2030. The expectation is that the A350 will enter long haul service as of late October 2026, initially flying from Amsterdam (AMS) to Toronto (YYZ), followed by Montreal (YUL), Kilimanjaro (JRO), Dar es Salaam (DAR), and Zanzibar (ZNZ).
The intent is to use these planes for long haul fleet renewal, largely replacing Airbus A330s, and in the long run, some of the Boeing 777s (with the 777-200ERs leaving the fleet before the 777-300ERs, though the airline has invested nicely in the interiors of those planes). The A350 is an incredible aircraft in terms of range, fuel efficiency, and passenger experience.
KLM always has fun with naming its planes, and the first plane is named “The Night Watch,” after the renowned painting by Rembrandt. With this aircraft, KLM is introducing a new naming theme for the A350 fleet, inspired by famous Dutch works of art. For what it’s worth, the second plane will be named “Girl with a Pearl Earring.”
Here’s what KLM CEO Marjan Rintel had to say about the A350s joining the fleet:
“We’re delighted to welcome our first A350 to Schiphol. This is an important milestone for KLM and for the Netherlands. Fleet renewal is one of the most effective ways we can make our operations cleaner, quieter, and more fuel-efficient. We already have 17 A321neos flying on our European routes, and with the arrival of the A350, we’re taking the next step in renewing our intercontinental fleet. That means more comfort for our passengers, while also reducing our impact on our surroundings.”
KLM Airbus A350s have 331 seats in three cabins
What can passengers expect onboard KLM’s new Airbus A350-900s? The planes feature 331 seats, including 34 business class seats, 26 premium economy seats, 33 extra legroom economy seats, and 238 standard economy seats. aeroLOPA has the seat map for the plane, so it’s worth a look.
Airbus A350s represent a significant capacity increase over the planes that they’re primarily replacing, as currently A330-200s can accommodate 243 passengers, A330-300s can accommodate 292 passengers, and 777-200ERs can accommodate 316 passengers. Given the slot controls at Schiphol, it makes sense for the airline to increasingly operate higher capacity aircraft.
I don’t think this is surprising, but KLM isn’t going for a particularly premium layout here in terms of the number of business class seats vs. economy seats. For example, Air France’s newer A350-900s have 48 business class seats, so that’s a much bigger premium cabin. Obviously that reflects that Paris has a lot more premium demand than Amsterdam.
KLM has a problem with its new business class seats
In what can only be described as an incredibly common issue nowadays, the airline notes how “due to a revised interpretation of regulatory requirements by the aviation authorities, certification of the World Business Class seats has not yet been completed.” As a result, these seats unfortunately won’t be available when the first two aircraft enter service.
The seat manufacturer is working hard to complete the certification process as quickly as possible and make this cabin available to passengers. The airline notes how the European Aviation Safety Agency (EASA) “has now approved the test results for the WBC seats, allowing the certification process to begin.” Meanwhile all other seats and cabins will be available from day one.
Here’s what I find most noteworthy — KLM’s A350s feature the STELIA Aerospace OPERA seating platform in business class, the same product you’ll find on Air France’s newest A350s. Air France and KLM have the same regulator, so you’d think that if one product is certified, the other one would be as well.
But I appreciate KLM’s transparency here, noting that this issue is due to “revised interpretation of regulatory requirements.” So I guess Air France can keep taking delivery of the planes with the seat that’s already certified, while it’s proving an issue for a new airline? Man, the airline business isn’t easy, eh?
Bottom line
KLM has just taken delivery of its first Airbus A350-900. The planes are configured with 331 seats, and will initially fly to Canada and Tanzania. This should be a great new plane, and represents a nice modernization for the airline.
KLM A350s have similar business class seats to what you’ll find on the newer Air France A350s. The only catch is that the seats aren’t actually certified yet, due to “revised interpretation of regulatory requirements.” As airplane seats have evolved over the years, it’s amazing how much of an issue certification has become. I look forward to flying this plane… once all seats are certified!
What do you make of KLM adding the Airbus A350 to its fleet?
RyaLM dba KLM is the international low-cost carrier to Air France. Everything they do is lowbrow and anti-customer-friendly.
If they want to behave like a holiday carrier, then stop pretending to be a business airline.
AMS is a horrible airport to connect through, and forget about the worst arrival experience you can imagine. Looooon long walks, hard to find lounges. Literally no signs.
Airport staff are quite nice. KLM FA's are miserable c's and...
RyaLM dba KLM is the international low-cost carrier to Air France. Everything they do is lowbrow and anti-customer-friendly.
If they want to behave like a holiday carrier, then stop pretending to be a business airline.
AMS is a horrible airport to connect through, and forget about the worst arrival experience you can imagine. Looooon long walks, hard to find lounges. Literally no signs.
Airport staff are quite nice. KLM FA's are miserable c's and quite racist. Must work real well for all their flights to Africa (with JNB and CPT being the exception).
This is on trend for them.
Tanzania getting most of the routes! A rare win for the east African nation. Bah!
It has Stelia Opera seats as on Air France, however, the pitch is different according to AeroLOPA.
The Opera seat on AF has 43" pitch, and it's 42" on KLM to put 2 more business seats in the same footprint.
The pitch difference explains the certification challenge. When anything changes, it has to be re-certified.
Also, authorities like FAA and EASA update their certification criteria so often that even the same product...
It has Stelia Opera seats as on Air France, however, the pitch is different according to AeroLOPA.
The Opera seat on AF has 43" pitch, and it's 42" on KLM to put 2 more business seats in the same footprint.
The pitch difference explains the certification challenge. When anything changes, it has to be re-certified.
Also, authorities like FAA and EASA update their certification criteria so often that even the same product has to be re-certified if it's a new order. It's such a waste of resources..
Also, some(presumably most) of the economy seats on KL A359 is 30".
Dutch people are the tallest in the world, but their airline is introducing tighter and tigher cabins. 28" on A321neo, and 30" on A359..
I've found KLM to be just OK. Since Amsterdam is never my destination, Schiphol is just a connecting airport. And, prior to EES, Schiphol is a schihole for International to Schengen transfers (and vice versa). Post EES, it sounds worse, though that is true of many airports.
Oh, you actually attempted the ole ‘Schiphol’ sounds like ‘sh*thole’ bit. Niccce. (They are completing that new terminal, so it’s getting better. My only real gripe is whenever we get the runway at AMS that’s like miles away… 20 minutes taxiing.)
What a horrid sardine can. 331 seats on an A350-900. Finnair's high density A350-900 has 321 seats, Scandinavian's A350-900 has 300 seats. Both of which has 9 lavatories, KLM only offers 7 for the higher passenger count. It does not really look like a great passenger experience.
Heck, JAL has fewer seats on their A350-1000.
But, Finnair has those awful seats on some aircraft… and, if they let you down, you get stuck… in HEL! (Ahh! Moomin, everywhere!)
The comparison only gets worse if we only compare to Scandinavian Airlines, as their seat count is lower than Finnair. That would make KLM's A350 an even worse sardine can relatively speaking.
Airbus likes to talk about their spacious cabins, but they are incredibly creative when it comes to help their customers shoehorn in a remarkable number of passengers. Should their customers so desire....
You can't compare it just by total seat count. SK's A359 has 40C + 32W + 228M. KL's A359 has 34C + 26W + 271M. The extra room that C and W seats take, might very well explain why SK has a lower total number of seats.
(For reference, JAL's A350-1000 contains 6P + 54C (!) + 24W + 155M)
EU regulation is done at the country level within the EU explaining French interpretation vs Dutch interpretation
Isn’t the certification done by EASA at an EU-wide level, based on EU-level Regulations rather than national-level implementations of Directives?
Man, these certification issues are getting out of hand.
Well, AF may have a more comfortable business class seat; however, KLM has the better flight crews who won't drop you into the Atlantic from 35,000 feet due to incompetence. Nor will they do a low pass into the middle of a pine forest (literally).
No, your flight with KLM will be pleasant and uneventful, which I personally prefer.
AF 447 RIP
Where is your cut-off for historic accidents being used to cast aspersions on an entire work group? Evidently somewhere between 1977 and 1988.
V/F
Oof. Tenerife RIP.
Huh? Air France is actually in the best tier when it comes to fatality rates per kilometre flown. If you choose not to fly Air France on safety grounds, then you would also have to avoid airlines like American, Iberia, Swiss, Turkish, Korean Air, or Ethiopian. I would pay more attention to the airplane, and realistically avoid anything Boeing if you think in terms of safety records.
Did American have a single fatal accident between 2001 and 2025, when an air force pilot decided to fly a little lpw
The business seats in the photo are uncomfortable and not worth the fare .
What fare? Is there on standard fare for these seats?
We got plenty of new A350 newcomers coming online! KLM, EVA, Qantas, Riyadh Air just to name a few. There's also Air Canada that'll come later on top of freighters.
Lol Air Canada has become a budget carrier, when they finally decide what they are doing with the 350-1000 trust me it will be NASTY 🤢. They currently fly the 777-300 with 450 passengers.
May the ghost of Captain Frans Banninck Cocq haunt this mobile abortion of an Airpus.
I bet you're the uncle who nobody wants to sit next to at Thanksgiving.
I'm not an uncle and I avoid Thanksgiving get-togethers since Thanksgiving is near my birthday and I'm usually depressed.
Let me be clear: Lufthansa is a trendsetter. They were the first to fly with an empty business class.
Delta and KLM are just cheap copies.
*cries in lack of Delft Blue Houses*
KLM's business class is pretty awful anyways. It's probably the worst major airline's business class.
Take it back, Nick! It's all worth it for the little houses!
"KLM's business class is pretty awful anyways. It's probably the worst major airline's business class."
Why do you say that? Are you referring to the hard product, soft product, both?
Both. Thankfully, Air France is run as a separate airline because everything about KLM is bad. Lounges, wine, food, etc. They're basically the Easy Jet or Ryan Air of flag carriers.
Sure, AF has better food and wine; but, Nick, they're frequently delayed. At least KL is more reliable. I'd trust a 1-hour connection at AMS; at CDG, no freakin' way...
Connecting in Amsterdam in an hour is no longer reliable if you need to pass through passport control. It's been that way since the pandemic. You need two hours. CDG has gotten better. AMS has gotten worse.
Nick, that depends on time of day; like, yes, non-Schengen to Schengen can be a wait, but they still get it done. If you're running late, or a tight connection, the staff at AMS is still fairly accommodating. At CDG, sheesh, you're on your own, have to take the train between terminals, additional security, etc., and that's if AF isn't super-delayed, which they often are.
Have you looked at the Virgin Atlantic or Air New Zealand layouts?
worse than US Carriers business???
I don’t think that’s possible