KLM Airbus A350 Will Soon Enter Service, But Business Class Will Stay Empty

KLM Airbus A350 Will Soon Enter Service, But Business Class Will Stay Empty

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In September 2023, Air France-KLM placed an incremental order for up to 90 Airbus A350s, including 50 firm orders and 40 options. The intent was for these planes to be used for long term fleet renewal across both carriers.

Prior to this, Air France had already been flying Airbus A350s, while KLM’s wide body fleet renewal was focused on Boeing 787s. We’ve known that KLM would soon start taking delivery of the A350, and there’s now an interesting update, as we won’t have to wait much longer for this plane to fly. However, we may have to wait quite some time to fly in certain seats.

KLM plans long haul fleet renewal with Airbus A350s

KLM will soon start taking delivery of its first of at least 22 Airbus A350-900s. The first plane is expected to be delivered in August 2026, with all planes joining the fleet by 2030. KLM expects to have its first commercial flight with the aircraft in September, with Amsterdam (AMS) to Toronto (YYZ) being the inaugural long haul route.

The intent is to use these planes for long haul fleet renewal, largely replacing Airbus A330s, and in the long run, some of the Boeing 777s (with the 777-200ERs leaving the fleet before the 777-300ERs, though the airline has invested nicely in the interiors of those planes). The A350 is an incredible aircraft in terms of range, fuel efficiency, and passenger experience.

KLM always has fun with naming its planes, and has announced that the first plane will be named “The Night Watch,” after the renowned painting by Rembrandt. With this aircraft, KLM is introducing a new naming theme for the A350 fleet, inspired by famous Dutch works of art.

KLM Airbus A350s will have 331 seats in three cabins

What can passengers expect onboard KLM’s new Airbus A350-900s? The planes will feature 331 seats, including 34 business class seats, 26 premium economy seats, 33 extra legroom economy seats, and 238 standard economy seats. aeroLOPA has the seat map for the plane, so it’s worth a look.

Airbus A350s will represent a significant capacity increase over the planes that they’re primarily replacing, as currently A330-200s can accommodate 243 passengers, A330-300s can accommodate 292 passengers, and 777-200ERs can accommodate 316 passengers. Given the slot controls at Schiphol, it makes sense for the airline to increasingly operate higher capacity aircraft.

I don’t think this is surprising, but KLM isn’t going for a particularly premium layout here in terms of the distribution of business class seats vs. economy seats. For example, Air France’s newer A350-900s have 48 business class seats, so that’s a much bigger premium cabin. Obviously that reflects that Paris has a lot more premium demand than Amsterdam.

KLM A350s will have 331 seats

KLM has a problem with its new business class seats

In what can only be described as an incredibly common issue nowadays, the airline notes how “due to a revised interpretation of regulatory requirements by the aviation authorities, certification of the World Business Class seats has not yet been completed.” As a result, these seats will unfortunately not be available when the first two aircraft enter service.

The seat manufacturer is working hard to complete the certification process as quickly as possible and make this cabin available to passengers ASAP. Meanwhile all other seats and cabins will be available from day one.

Here’s what I find most noteworthy — KLM’s A350s are expected to feature the STELIA Aerospace OPERA seating platform in business class, the same product you’ll find on Air France’s newest A350s. Air France and KLM have the same regulator in the European Union, so you’d think that if one product is certified, the other one would be as well.

But I appreciate KLM’s transparency here, noting that this issue is due to “revised interpretation of regulatory requirements.” So I guess Air France can keep taking delivery of the planes with the seat that’s already certified, while it’s proving an issue for a new airline? Man, the airline business isn’t easy, eh?

Expect similar seats to what you’ll find on Air France’s A350s

Bottom line

KLM is expected to take delivery of its first Airbus A350-900 in August 2026, so that’s just weeks away. The first long haul destination will be Toronto, and the planes will be configured with 331 seats. This should be a great new plane, and represents a nice modernization for the airline.

KLM will have similar business class seats on the A350 to what you’ll find on Air France’s A350 fleet. The only catch is that the seats aren’t actually certified yet, due to “revised interpretation of regulatory requirements.” As airplane seats have evolved over the years, it’s amazing how much of an issue certification has become.

I look forward to flying this plane… once all seats are certified!

What do you make of KLM’s Airbus A350 plans?

Conversations (27)
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  1. This comes to mind Guest

    I've found KLM to be just OK. Since Amsterdam is never my destination, Schiphol is just a connecting airport. And, prior to EES, Schiphol is a schihole for International to Schengen transfers (and vice versa). Post EES, it sounds worse, though that is true of many airports.

  2. CPH-Flyer Diamond

    What a horrid sardine can. 331 seats on an A350-900. Finnair's high density A350-900 has 321 seats, Scandinavian's A350-900 has 300 seats. Both of which has 9 lavatories, KLM only offers 7 for the higher passenger count. It does not really look like a great passenger experience.

    Heck, JAL has fewer seats on their A350-1000.

    1. 1990 Guest

      But, Finnair has those awful seats on some aircraft… and, if they let you down, you get stuck… in HEL! (Ahh! Moomin, everywhere!)

    2. CPH-Flyer Diamond

      The comparison only gets worse if we only compare to Scandinavian Airlines, as their seat count is lower than Finnair. That would make KLM's A350 an even worse sardine can relatively speaking.

      Airbus likes to talk about their spacious cabins, but they are incredibly creative when it comes to help their customers shoehorn in a remarkable number of passengers. Should their customers so desire....

  3. Kiwi Guest

    EU regulation is done at the country level within the EU explaining French interpretation vs Dutch interpretation

  4. Cedric Guest

    Man, these certification issues are getting out of hand.

  5. stogieguy7 Diamond

    Well, AF may have a more comfortable business class seat; however, KLM has the better flight crews who won't drop you into the Atlantic from 35,000 feet due to incompetence. Nor will they do a low pass into the middle of a pine forest (literally).

    No, your flight with KLM will be pleasant and uneventful, which I personally prefer.

    1. VirginFlyer Guest

      Where is your cut-off for historic accidents being used to cast aspersions on an entire work group? Evidently somewhere between 1977 and 1988.

      V/F

    2. Nicolas Guest

      Huh? Air France is actually in the best tier when it comes to fatality rates per kilometre flown. If you choose not to fly Air France on safety grounds, then you would also have to avoid airlines like American, Iberia, Swiss, Turkish, Korean Air, or Ethiopian. I would pay more attention to the airplane, and realistically avoid anything Boeing if you think in terms of safety records.

  6. Alert Guest

    The business seats in the photo are uncomfortable and not worth the fare .

  7. Mike O. Guest

    We got plenty of new A350 newcomers coming online! KLM, EVA, Qantas, Riyadh Air just to name a few. There's also Air Canada that'll come later on top of freighters.

  8. ORD_Is_My_Second_Home Diamond

    May the ghost of Captain Frans Banninck Cocq haunt this mobile abortion of an Airpus.

    1. PeteAU Guest

      I bet you're the uncle who nobody wants to sit next to at Thanksgiving.

    2. ORD_Is_My_Second_Home Diamond

      I'm not an uncle and I avoid Thanksgiving get-togethers since Thanksgiving is near my birthday and I'm usually depressed.

  9. Klaus_S Diamond

    Let me be clear: Lufthansa is a trendsetter. They were the first to fly with an empty business class.
    Delta and KLM are just cheap copies.

  10. 1990 Guest

    *cries in lack of Delft Blue Houses*

  11. Nick Thomas Guest

    KLM's business class is pretty awful anyways. It's probably the worst major airline's business class.

    1. 1990 Guest

      Take it back, Nick! It's all worth it for the little houses!

    2. TravelinWilly Diamond

      "KLM's business class is pretty awful anyways. It's probably the worst major airline's business class."

      Why do you say that? Are you referring to the hard product, soft product, both?

    3. Nick Thomas Guest

      Both. Thankfully, Air France is run as a separate airline because everything about KLM is bad. Lounges, wine, food, etc. They're basically the Easy Jet or Ryan Air of flag carriers.

    4. 1990 Guest

      Sure, AF has better food and wine; but, Nick, they're frequently delayed. At least KL is more reliable. I'd trust a 1-hour connection at AMS; at CDG, no freakin' way...

    5. Nick Thomas Guest

      Connecting in Amsterdam in an hour is no longer reliable if you need to pass through passport control. It's been that way since the pandemic. You need two hours. CDG has gotten better. AMS has gotten worse.

    6. 1990 Guest

      Nick, that depends on time of day; like, yes, non-Schengen to Schengen can be a wait, but they still get it done. If you're running late, or a tight connection, the staff at AMS is still fairly accommodating. At CDG, sheesh, you're on your own, have to take the train between terminals, additional security, etc., and that's if AF isn't super-delayed, which they often are.

    7. This comes to mind Guest

      Have you looked at the Virgin Atlantic or Air New Zealand layouts?

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Klaus_S Diamond

Let me be clear: Lufthansa is a trendsetter. They were the first to fly with an empty business class. Delta and KLM are just cheap copies.

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CPH-Flyer Diamond

What a horrid sardine can. 331 seats on an A350-900. Finnair's high density A350-900 has 321 seats, Scandinavian's A350-900 has 300 seats. Both of which has 9 lavatories, KLM only offers 7 for the higher passenger count. It does not really look like a great passenger experience. Heck, JAL has fewer seats on their A350-1000.

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1990 Guest

Oof. Tenerife RIP.

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