Ethiopian Airlines is Africa’s largest airline, offering a significant amount of both short haul and long haul capacity. While the Star Alliance carrier is generally pretty well regarded, Ethiopian does have quite the variety of business class seats.
It can be hard to figure out which business class seat you’ll actually get when booking a flight with Ethiopian, so I wanted to take a closer look at that in this post, for anyone else who might be interested. After all, you’ll want to make sure you’re in a comfortable seat, given that Ethiopian operates some 16+ hour flights to the United States (with a refueling stop in Rome).
In this post:
Ethiopian Airlines business class seats by aircraft type
Ethiopian Airlines’ long haul fleet currently consists of 60 wide body aircraft, including Airbus A350s, Boeing 777s, and Boeing 787s. Across those aircraft, the airline has five different kinds of business class seats, so that’s quite the variety (and the airline will soon introduce a sixth).
Let’s take a look at the business class seats that you can expect on Ethiopian, broken down by aircraft type (thanks to this great FlyerTalk wiki for breaking down details by tail number — and in particular, Sean M. has added a lot to that).
Ethiopian Airlines Airbus A350 business class seats
Ethiopian Airlines has a fleet of 20 Airbus A350-900 aircraft, and also recently took delivery of its first of four Airbus A350-1000. The A350s are generally viewed as the best planes in Ethiopian’s fleet.
The good news is that all Ethiopian A350 feature flat beds and Wi-Fi. However, there are two different kind of business class seats.
14 of Ethiopian’s A350-900s feature Collins Aerospace Diamond seats, which are fully flat and in a 2-2-2 configuration (seat map here). This isn’t a particularly spacious product, but at least it’s fully flat. This product uses space very efficiently because the footwell for each seat is located to the side of the seat in front.
Ethiopian’s six newest Airbus A350-900s feature Safran Optima seats, which are fully flat and have direct aisle access, in a 1-2-1 configuration (seat map here). This is among Ethiopian’s best business class products, so if you can get on one of these aircraft, you’re in for a treat.
Ethiopian’s new A350-1000 has the same business class product as the newest A350-900s, except with even better technology.
Ethiopian has an additional 14 A350s on order, including 11 A350-900s and three A350-1000s. The airline plans to continue to install the Safran Optima seats on these aircraft, so there’s at least a little consistency.
Ethiopian Airlines Boeing 777 business class seats
Ethiopian Airlines has a fleet of 10 Boeing 777s, comprised of six 777-200LRs and four 777-300ERs. These are the most consistent planes in Ethiopian’s fleet, as they all feature the same fully flat beds and Wi-Fi. However, this is otherwise not much to get excited about.
These planes have fully flat Zodiac Aura Lite seats, which are in a 2-3-2 configuration (777-200LR seat map here, 777-300ER seat map here). These are also the only planes in Ethiopian’s fleet to have middle seats in business class. At least you know exactly what to expect when flying Ethiopian’s 777 business class.
Ethiopian Airlines Boeing 787 business class seats
Ethiopian Airlines has a fleet of 29 Boeing 787s, comprised of 19 787-8s and 10 787-9s. Unfortunately these are the worst planes in Ethiopian’s long haul fleet when it comes to consistency of business class seating and availability of Wi-Fi.
Let’s start with Ethiopian’s Boeing 787-8s. 10 of these feature angled Zodiac Aura Lite seats, which are in a 2-2-2 configuration (seat map here). These are the only Ethiopian long haul jets without fully flat beds. As you can tell based on the name, this is the same seat type you’ll find on 777s, except there’s more pitch on the 777s, so the seats are fully flat. These are the Ethiopian planes you’ll want to avoid if possible.
The other nine 787-8s feature Collins Aerospace Diamond seats, which are fully flat and in a 2-2-2 configuration (seat map here), and they’re the same seats you’ll find on most A350s. This isn’t a particularly spacious product, but at least it’s fully flat.
Now let’s talk about Ethiopian’s Boeing 787-9s. Six of these feature Collins Aerospace Diamond seats, which are in a 2-2-2 configuration (seat map here), just as you’ll find on some A350s and 787-8s. These planes also have Wi-Fi.
Last but not least, the other four Boeing 787-9s feature Collins Aerospace Super Diamond seats, which are fully flat and in a 1-2-1 configuration (seat map here). These planes also have Wi-Fi.
Ethiopian Airlines has an additional 11 Boeing 787s on order, consisting entirely of the 787-9 variant. On top of that, Ethiopian plans to reconfigure 787s with new cabins, starting with the 787-8s that currently feature angled seats. However, this project has been delayed a bit, and I haven’t seen an updated timeline for when the first plane will get new cabins.
The airline is partnering with Boeing joint venture partner Adient Aerospace on these cabins. While it hasn’t been formally announced, I think it’s most likely that the airline selects the Adient Ascent product, which features fully flat beds with direct aisle access, and will probably also have doors. This is the same product you’ll find on Qatar Airways’ 787-9s, and on upcoming American Airlines 787-9s and Hawaiian Airlines 787-9s.
Best Ethiopian Airlines business class strategy
If you’re thinking of booking Ethiopian Airlines business class, what’s the best strategy to get as good of an experience as possible?
The first thing to understand is that Ethiopian is notorious for aircraft swaps, so you can never really know what you’re going to get when booking in advance. That’s true to some extent between totally different aircraft types (like swapping an A350 for a 787), but it’s particularly true between variants of the same aircraft type (like swapping a 787-8 for a 787-9).
So to manage your expectations with Ethiopian, don’t ever assume that you’ll be guaranteed the aircraft type that you see at the time of booking.
Also note that Ethiopian doesn’t guarantee the new configuration on any particular routes. However, the airline does try to prioritize it on some routes. For example, Ethiopian’s A350s with new business class seats most frequently fly to places like London, Toronto, and Washington.
If booking, how would I prioritize Ethiopian aircraft to get the all-around best business class experience?
- The Airbus A350 would probably be my first choice, as you’re guaranteed flat beds and Wi-Fi, and you even have decent odds of getting on a plane with Ethiopian’s new business class
- The Boeing 777 would be my second choice, because the planes have fully flat business class seats and Wi-Fi, and you also know exactly what you’re going to get, so there’s no guessing game
- My third choice would be the Boeing 787-9s, all of which have fully flat beds and Wi-Fi; the only catch is that aircraft swaps between 787-8s and 787-9s are common
- My last choice would be the 787-8s, as most of them have angled seats without Wi-Fi, which is not a great business class experience
To North America, Ethiopian typically flies Airbus A350s to Toronto and Washington, while the other routes are typically operated by Boeing 787s.
Of course the above advice could change as Ethiopian starts taking delivery of additional new jets, and starts retrofitting Boeing 787s.
Bottom line
Ethiopian Airlines has quite the varied fleet, as the airline has five different kinds of business class seats on its Airbus A350s, Boeing 777s, and Boeing 787s, with a sixth product coming soon. Amazingly enough, this is already an improvement over Ethiopian’s old fleet, as the airline used to have way more seating variants.
If you’re going to fly Ethiopian in business class, I’d recommend booking the Airbus A350 or Boeing 777, as those planes are guaranteed to have flat beds and Wi-Fi. Meanwhile the Boeing 787s are more of a mixed bag, due to a majority of 787-8s not having flat beds.
What has your experience been with Ethiopian’s long haul business class?
I just booked an Ethiopian flight with Miles&More, but when I go to Austria (which does the first leg) I can't reserve seats on the Ethiopian flights. And on the Ethiopian website it is not recognising my booking code. Is there some other way to reserve seats on Ethiopian?
You need your SABRE PNR to access the MMB function on Ethiopian's website or app. Austrian uses Amadeus, so the PNR is different.
Thanks Sean!
Having flown them on ADD LHR an aircraft change was made 3 times within a week before departure, 1x2x1 2x3x2 and back to 1x2x1 the original seat 2L was booked then disappeared and no new seat given then the seat re- appeared the day before as 2L - you either go with the flow or go crazy
Keep in mind that of the 787-8 fleet, 6 of the 9 airframes with the Collins seats are powered by Rolls Royce engines (ET-AT*) and consequently cannot operate North America to Addis nonstop due to payload restrictions. Therefore North America routes (other than those via Lome/Abidjan) are restricted to the 13-strong GEnx fleet that includes only the 3 ET-AS* airframes with the Collins seats and the rest with the angled flat Zodiacs.
I have not flown with Ethiopian but had an award flight booked with them (this was when countries were just starting to shut down their borders during COVID). At least 3 or 4 airplane swaps amongst the 787, A350, and 777 over the course of several months and I didn't bother changing the itin. Just treat it as "don't bother aiming for a specific type of plane, it's luck of the draw and you get...
I have not flown with Ethiopian but had an award flight booked with them (this was when countries were just starting to shut down their borders during COVID). At least 3 or 4 airplane swaps amongst the 787, A350, and 777 over the course of several months and I didn't bother changing the itin. Just treat it as "don't bother aiming for a specific type of plane, it's luck of the draw and you get what you get." I guess they have since retired their 767s with recliner seats.
Could you also do a guide with Thai Airways? They seem to also have a lot of different business class products though it is more consistent than it used to be... and probably do a lot of plane swaps too.
ET's consistency is absolutely abysmal. I won't fly them again until they have an even moderately consistent product.
I can deal with aircraft swaps, when I know i won't get an ancient business class seat that is falling apart.
Cool! thanks for posting. Please get more trip reports up