Uber and Lyft compete fiercely for business — not just trying to gain market share from other forms of transportation, but they also have to compete against one another. As a result, both companies have membership programs, offering additional perks for a fee, as well as some loyalty program collaborations. This is intended to get people to more consistently be loyal to one company.
Uber One is Uber’s subscription service for riders. Uber One recently replaced Uber Eats Pass, and is intended to be a membership that offers valuable perks with both Uber and Uber Eats. I wanted to go over all the details of Uber One in this post. This is especially worth understanding, given that the Capital One Savor Cash Rewards Credit Card (Rates & Fees) recently added a complimentary Uber One membership perk for a limited time.
In this post:
Uber One membership details
Uber One is a membership program that offers an elevated experience across the Uber and Uber Eats platforms. Uber claims that members save an average of $25 per month, excluding the cost of membership (which is less than that).
Let’s take a look at the pricing and perks.
Uber One membership cost
An Uber One membership costs either $9.99 per month or $99.99 per year (which comes out to roughly $8.25 per month). If you get a monthly subscription, you can cancel at anytime, while the annual membership is a commitment for 12 consecutive months.
Benefits of Uber One membership
An Uber One membership offers the following perks within the United States:
- 5% off eligible rides with Uber, and that applies whether you book UberX or something more premium
- Up to a 10% discount off orders of food, groceries, alcohol, and more, though that’s not consistent
- Unlimited $0 delivery fees on eligible food orders over $15 and grocery orders over $30
- Being matched with top-rated drivers
- An Uber One Promise, whereby on eligible deliveries you’ll get $5 in Uber Cash if the latest arrival estimate (shown after the order is placed) is wrong
- Access to premium member support, special offers and promotions, and invite-only experiences
How to sign-up for Uber One
You can sign-up for an Uber One membership at this link. At that point you can choose whether you want a monthly or annual membership, and there’s even an option to get a free trial if you’re a first time user.
Uber One perks with Capital One cards
Capital One & Uber have a partnership, which is the best way to maximize value with Uber. Those with the Capital One Savor Cash Rewards Credit Card (review) receive the following perks with Uber:
- Through November 14, 2024, receive a complimentary Uber One membership; just enroll in a monthly membership and set your eligible card as the one you’re paying with
- Through November 14, 2024, earn 10% cash back with Uber and Uber Eats; just pay with your eligible card
These are some awesome perks, and a major reason to consider getting the no annual fee Capital One Savor.
Is Uber One worth it?
Uber One definitely isn’t for everyone, but personally I get significant value from it. When trying to justify the cost of a membership, I don’t really consider being matched with top-rated drivers, the Uber One Promise, or access to premium member support, even though those things are nice too.
Rather the math comes down to the 5% discount on eligible rides, plus the unlimited $0 delivery fees on eligible food orders of over $15, and grocery orders of over $30.
Focusing specifically on rides with Uber, the 5% discount works across ride types, so it’s not just when you’re booking premium cars. This is a significant advantage compared to Lyft Pink, which only offers discounts on premium rides.
Assuming you’re paying ~$100 annually for your membership, you’d get your investment back if you spent $2,000 per year with Uber, or ~$167 per month. While that’s a significant amount of spending, that’s significantly less than what many people spend annually with Uber.
Then there are the Uber Eats perks. I order from Uber Eats more than I’d care to admit, as I’m terrible at cooking, and we’re not going out as much as we used to, since we have a baby. The most significant Uber One benefit with Uber Eats is that you get $0 delivery fees on most orders. This would otherwise ordinarily cost $3-5 per order. There’s also the 10% discount, but that’s only offered at some restaurants.
I think it’s important to clarify that Uber One’s $0 delivery fee doesn’t mean that you’re not going to pay anything to have food delivered, since that’s a common complaint:
- Prices with Uber Eats are often inflated compared to what you’d pay directly with the restaurant
- You’re still supposed to tip the driver
- There’s also a service fee, separate from the delivery fee
Uber Eats isn’t cheap, but I find it (and other comparable food delivery services) to be worth it. After tip I maybe pay $10-15 more than I’d pay if I went to pick up the order myself, but I save 30-45 minutes.
So between savings with Uber and savings with Uber Eats, an Uber One membership is absolutely worthwhile for me.
Bottom line
Uber One is Uber’s membership that covers both Uber and Uber Eats in the United States. For ~$10 per month or ~$100 per year, you can receive discounted rides and food deliveries, and waived delivery fees on many food orders.
Personally I find the value to be there, and this is something that I pay for. With the partnership between Capital One and Uber, my plan is to pick up the no annual fee Capital One Savor (Rates & Fees), and instead get valuable Uber perks through that.
What do you make of the Uber One value proposition?
I'm still not sure if the Uber one membership is worth it. I still pay more than before I had it on my rides. I came here to see if someone had something encouraging to say but found nothing
I have never joined UBER one, but all of a sudden they are deducting $9.99 a month. I don’t even use UBER except on rare occasions
Like most found that it’s a rip off…they do charge a deceivery fee thru mark ups and service fees….don’t fall for this scam will purposely avoid Uber for trying to scam people
I subscribe to Uber one 4 days ago and since then I've tried to get a ride three times and have not been successful. I think having Uber one narrows the pool of drivers considerably. Also, I've tried to use Uber eats since then and it was about 10 minutes before the order was expected to arrive. When they send me a message in the app that says the Uber support staff has canceled my...
I subscribe to Uber one 4 days ago and since then I've tried to get a ride three times and have not been successful. I think having Uber one narrows the pool of drivers considerably. Also, I've tried to use Uber eats since then and it was about 10 minutes before the order was expected to arrive. When they send me a message in the app that says the Uber support staff has canceled my order. Some support! I use Uber frequently and I've never had any trouble except after I subscribe to Uber One.
How do I QUIT UberOne? I have been looking for an email or phone # to contact & cancel my UberOne membership.
Carolyn Ponikvar
Using Family Profile as payment method (with the Uber One member as organizer), do the benefits apply to the family member’s Uber Eats orders and Uber rides as well?
Seems mostly useful for Uber Eats.
Uber One is absolutely worth having because it's totally free. Uber constantly has offers for free Uber One. Citi has merchant offers from time to time. Capital One now pays for 6-24 months of Uber One. In conjunction with Amex credits and discounted Uber gift cards, Uber One is good to have. Would I consider paying for it? No, thank you.
From what I understand, it isn't free.
The biggest scam is that almost all restaurants I have ordered from will not deliver for free despite having Uber One.
Summary: No
I have Uber one and it seems they are constantly pushing me very valuable promos for 40% off up to $15
I had UberPass ( before they changed the name) and I noticed that as long as I had it, I did not get any promo codes at all. Bottom line: for my needs, I save more from the regular promo codes that I get now than I did with Uber One.
I only get activate it in months when I have Uber eats promo codes to burn, and there are other deals available to stack on Uber eats orders, like there is now (Citi offers and simply miles).
Worst customer service with canned responses from the agents
One important point for international travellers is that the benefits are not available outside your home country (at least this is the case for UK and ZAR). So if you sign up in the UK you won't get discounts when you travel in the US.
Glad you added that. I was going to sign up but most of my Uber usage is overseas so kind of negates the benefit for me. Very helpful, Kevin...thanks.
Wholesome and helpful interactions like this are the reason why travel blogs need comment sections.
What is it with tipping in the US? Honestly, as a German, I do not quite understand that you are „supposed“ to tip literally everyone you encounter. Where does that come from?
Primarily comes out of the system in the U.S. that many employees (service industry) are paid wages that assume they will be tipped and will become their primary source of income. A contrast to Europe (and really everywhere in the world) where employees are paid standard living wages and tips are just a small bonus when they come OR have service charges rolled into the costs. it used to be ok as dining in the...
Primarily comes out of the system in the U.S. that many employees (service industry) are paid wages that assume they will be tipped and will become their primary source of income. A contrast to Europe (and really everywhere in the world) where employees are paid standard living wages and tips are just a small bonus when they come OR have service charges rolled into the costs. it used to be ok as dining in the U.S. was overall much cheaper than in Europe. But as of the past few years quality restaurants here have raised prices so much that when adding 20% it's getting crazy eating out here. In Europe lately I find the costs (especially given the current exchange) wayyyy more affordable.
Bottom line to your question...realize that a server here is making just a few dollars an hour and your tip is their primary income.
It's because employers underpay their employees. Especially for "gig" jobs where folks are not even employees but independent contractors. They are paid for the delivery but not the use of their car or for supplies (the bags they use for keeping your food warm). If you tip 20% it's a decent living for delivery people. If you don't they are in some cases getting less than minimum wage. That's why I always tip delivery and TNC drivers. Without tips their wages suck.
IMHO it is a developed country's legal version of what is sometimes considered unofficially as "bribes" in many developing countries to get service from poor or underpaid employees.
In Japan and South Korea, the service staff may get offended if you offer them a tip. Although, ironically, I have noticed a 15% service fee added to my hotel bill.
So, you pick how you want to pay; Upfront as part of the official...
IMHO it is a developed country's legal version of what is sometimes considered unofficially as "bribes" in many developing countries to get service from poor or underpaid employees.
In Japan and South Korea, the service staff may get offended if you offer them a tip. Although, ironically, I have noticed a 15% service fee added to my hotel bill.
So, you pick how you want to pay; Upfront as part of the official bill; or unofficially as a tip, where you have some control as to how much you pay.