Update On Cheap Air France First Class Tickets

Earlier today we saw Air France publish some insanely low first class fares from the US West Coast to London. Tickets were available for ~$1,500 roundtrip, or just under less than half of that for a one-way.

Over the past couple of hours I’ve received some messages from readers indicating that their tickets have been canceled. I’ve been checking my itineraries, but they’ve continued to show as intact. Well, that finally changed as of a few minutes ago, and now my reservation file shows as “empty” when I try to pull it up on Air France’s website.

For what it’s worth, I booked directly through Air France. It’s my understanding that so far Air France-issued tickets seem to be canceled, while Delta-issued tickets haven’t been canceled yet. Delta actually has a pretty good track record when it comes to honoring tickets, so I guess I should have tried to book a ticket through Delta. However, my guess is that they still won’t honor in the end.

While my tickets show as canceled, I haven’t yet been contacted by the airline in any way.

If you’ve booked one of these fares, has your ticket been canceled yet?

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Vicente Ribeiro Guest

I've issued the ticket on AF site, paid using paypal. They call me to inform the cancelation. So far I have NOT received a refund on paypal. Did anyone paid using paypal ? Have you've got you $ back ?

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Icarus Guest

@PDS I don’t believe AF has an Indian call centre As far as I’m aware their European Center is based in the UK

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Common man New Member

I booked 3 tickets for travel this summer that are still showing as valid on the Air France website. It has been over two weeks and I have yet to make further plans do to possibility of them being cancelled. Should I be in the clear now? I have ticket numbers and am able to see my ticket info on the Air France website. Thoughts.

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AliW Member

Air France doesn't have any US Agents. Only Delta/KLM/AF ph lines that try to help steer you to website. You have to call France or UK to talk live w AF directly.

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PDS Guest

Email from AF/KLM: Dear Customer, Due to a system error, your ticket(s) for travel on Air France in La Première/First Class which was recently purchased has/have to be cancelled and will be fully refunded, consistent with DOT guidelines and policy. We apologize for this inconvenience. An Air France representative will attempt to contact you by phone. If you have any questions in the meantime, Please feel free to contact Air France.com websupport at 1-800-992-3932 to help you in this matter. We thank you for your understanding and wish you a pleasant day ahead. Kind Regards, Air France Did receive a follow up call - but it was clearly from an Indian call center. At least they've worked hard to cancel and notify in a timely manner, and check that customer has received notification.

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