This United Gate Agent Is A Treasure

I don’t envy the jobs of airline gate agents. They’re not paid very well, they’re under constant time pressure, and they are often a punching bag for passengers, even though most of the factors are outside their control. Their jobs have only gotten worse since the introduction of basic economy, where they’re the ones who have to enforce the horrible policies.

We’ve seen videos of flight attendants making funny announcements onboard, though I’ve never seen a gate agent with quite this much personality before. Check out this video of United gate agent Kevin in Atlanta giving an epic pre-flight speech/rant about the nearby bagel place, in hopes of everyone making the flight. He finishes off the announcement with:

“See this door to my left? It’s closed. That’s how it’s going to look at 5:40. 5:45. What side of the door are you going to be on?”

LOL!

What an awesome guy. I’ve heard some gate agents lecture passengers about making sure they don’t miss their flight, but most of time I’ve heard such an announcement it came across as condescending or passive aggressive. Kudos to Kevin for making an announcement in a nice way that’s effective and funny.

Here’s the video, which is a must see:

Well done, Kevin!

(Tip of the hat to View from the Wing)

Conversations (10)
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CraigTPA Guest

@Anthony - Sorry, but a good bagel beats some French croissant that's 70% air any day of the week. That said, I can't imagine a bagel at ATL being a good bagel.

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Paolo Diamond

No doubt a nice and well-intentioned chap. However my strong preference is for the door to be slammed in the faces of the bagel-munching or -carrying latecomers. They show a measure of contempt for their fellow passengers and the airlines are too lenient. Put them on the Greyhound Bus.

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Bitzer Guest

There was a security lady at Pearson yyz a few days ago yelling at everyone. -no body listens, yell yell yell... Getting paid little is not an excuse for being rude and forgetting that there's another human being on the other side. In Asia no one yells, and they're not making a fortune either, I'm always treated like a human being.

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Anthony Member

Bagels are probably the most overrated bread in the world. They're tough, make for terrible sandwiches (i.e. the ingredients slide out), and full of calories. Wish the U.S. could trade all its bagel shops for artisan French boulangeries...in other words, don't miss a flight for a bagel!

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D3KingAmerican Diamond

Thank god for passengers that show up to the gate at 12:28pm for a 12:30pm departure and ask the gate agent if they can wait because their friend is closing out the tab at the bar. I was lucky to get out of New York last week after the nor’easter using a buddy pass.

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