Uber Has Now Rolled Out In-App Tipping In 120+ Cities

A couple of weeks ago Uber announced that they were planning on making some major changes for their drivers, which they referred to as “180 Days Of Change.” This follows their former CEO stepping down, and the company having generally gone from a beloved underdog trying to revolutionize transportation, to a company that many began protesting.

Uber said that they plan on adding in-app tipping in the US, in hopes of helping their drivers earn more money.They initially rolled it out in Seattle, Minneapolis, and Houston, and said that they plan on rolling this out in all US markets by the end of July.

Tech Crunch is reporting that as of today Uber has rolled out in-app tipping in over 120 cities in the US. This includes most major cities, including Los Angeles, New York, San Francisco, and many more. However, you may not necessarily notice this immediately:

  • This will be available with the latest version of the app, so you’ll have to make sure you have the latest version of the app
  • Drivers will have to opt-in to accepting tips, so not all drivers will immediately have this enabled

As a reminder, in the app you’ll have the option of adding a $1, $2, or $5 tip, or you can add a custom tip amount. You’ll have up to 30 days to tip. The driver will typically rate you right after a ride (they need to do so before accepting another ride), so hopefully this ends the practice that some drivers have of giving bad ratings to those who don’t tip.

I suspect that most people still won’t tip, though I think this is a step in the right direction, and will hopefully help to start to turn around the culture at the company. Given how creative some drivers have been in soliciting cash tips up until now, I wonder if that’s a practice that may continue, as many drivers probably prefer cash tips.

Do you plan on using Uber’s new in-app tip feature?

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Moe Guest

@Joe I can see youre all worked up over this, so lets run through this again.... Pretty sure I can handle a bag. And if your car is damaged, you can file it with Uber and they can deal with the issue. You're running on the assumption that people make it their goal to damage your car. Regarding your comment about me not "being the type of person to be considerate", is tipping a necessity for being considerate? If you dont like your wages, then demand higher minimums and raise the price across the board. Dont bitch about tips. "Okay, while I agree there is no time to “expect” a tip, your comparison of an Uber driver to a doctor is laughable. You may as well have asked “do you tip your president because it’s Christmas?” Why is it laughable? Do they both not provide a service? Or is it because you dont have a counter-argument? I dont tip my president because he is salaried. He is being paid to do his job, so you're making my argument for me. The most incorrect statement of the bunch… not everybody uses your particular airport, so your presumption that the average drive distance to every airport will net the driver 15-30 bucks is way off. In fact, where I live (Sacramento), from downtown to the airport will usually net the driver 10-12 bucks. From my particular place on the outskirts of West Sacramento it would be just under 15. (Cost of 17-22 for the rider minus fees and uber cut) –but more importantly than that is that his implication wasn’t that you tip him just for taking you to the airport! He clearly said “drop you off at the airport AND handle your bags” So if you’re gonna argue against tips, do it better. You're right about different geographies and wait times. But again, if the issue is that you're too close to the airport, then drive farther away from it when you are pulling customers. Its the cost of doing business that you will sometimes break even or take small losses. Lastly, if you dont like the returns you get from your job, then consider doing something different. Driving people around is not a skilled job, thus you get paid less. I sympathize with you that you dont get paid enough, but that is a matter for your employer to raise your rates so you get a bigger percentage rather than put the onus on the passenger to subsidize your wages.

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BenR Guest

Seems like a backwards step for the consumer. If drivers aren't being paid enough, raise the fares. One of the great strengths of uber is the simplicity and introducing tipping makes it that little bit more complex. I'll be out of pocket by the same amount regardless. Moreover I don't agree with the notion that tipping improves service. If that were true, then taxis would today offer better service than uber. In my experience at least, that's not the case.

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Jakob Guest

Basically Uber is a business proposition from the driver to the customer. I will carry you X miles for Y Dollar. Both sides agree on this in advance. Why then change the calculation afterwards. If the driver doesn't like the price (s)he is at liberty not to take the trip. When too few drivers do, Uber ups the price with a surge. Then the customer can chose to accept or leave it. So simple its beautiful. If that is lost, then why user Uber anymore?

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schar Guest

Tipping is the WORST. Catch up with the rest of the world, AMERICA, and abolish this tipping madness.

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Monti Guest

I am so tired of tipping in North America, and the notion of having to tip regardless or your service will be affected. Tipping, in my opinion, is if someone does an exceptional job OVER AND ABOVE what you are paid to do... which still does not mean you have to be tipped. There are a lot of other people who do good work that don't get tipped, like sales clerks, bus drivers, barristas... and they make a minimum wage or close to as well. I am very disappointed in this development with Uber as now you have an underlying pressure to tip.

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