Uh Oh: Turkish Airlines CEO Resigns… Good Luck To His Replacement!

Turkish Airlines has had a very rough year, largely through no fault of their own. In late June several explosions went off at Istanbul’s Ataturk Airport, and then a couple of weeks later there was an attempted military coup.

Tourism in Turkey was already way down due to general safety concerns before these two things happened, and the recent situation has only made things worse. Add in the fact that Turkey’s currency is quite weak, and I don’t envy the jobs of those in charge of the airline.

Turkish Airlines lost ~$617 million in the first half of 2016 year. The airlines’ value proposition is that they fly to more countries than any other airline in the world, so they do need an extensive route network. At the same time it seems like the only way they can control their losses is to reduce capacity. The airline has announced some mild capacity cuts, though they haven’t announced plans to reduce their growing fleet of ~300 planes.

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Management shake-up at Turkish Airlines

It was announced today that Turkish Airlines’ CEO, Temel Kotil, is resigning, and he will be taking a job as the head of Turkish Aerospace Industries. He has been in charge over the airline for over a decade, though I sure can’t blame him for wanting to pursue something different.

Interestingly Turkish Airlines’ new president will be Bilal Eksi, who is currently the head of Turkey’s civil aviation authority. He worked for Turkish Airlines until 2011, though has worked for the government for the past five years. While Turkish Airlines is partly government owned, appointing a government official as the head of the airline is an interesting move.

I don’t know enough about the politics of aviation in Turkey, so I can’t really say whether that’s a good or bad move. What I will say is that historically government run airlines sure have had a hard time turning themselves around, so hopefully that’s not the case here.

Bottom line

Turkish Airlines is very much fighting an uphill battle, as they have so many things working against them, from a weak currency to weak tourism to weak demand over safety concerns. Good luck, and here’s to hoping the new CEO leads the airline in the right direction.

What do you make of Turkish Airlines appointing the head of the civil aviation authority as the new CEO?

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Melissa Kyahese Guest

Yes they refused me on my flight to USA from Cairo Egypt. Left me on floor crying . Refused me wheel chair and tried to make me buy another flight

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KP Guest

Customer service for Turkish airlines sucks. I forgot my carryon and my ipad on turkish airlines from Mumbai to SF via Istambul . I realized it on the terminal and turkish customer service would not do anything about it . I finally had to open a lost baggage report at my final destination SFO, which I am not sure is even lost baggage as it was a carryon. After one week of trying to get the answers from their customer service which is in Romania, I was told that they could not find my items . Case closed. If they give me this kind of service when I fly business class , I wonder what kind of service I get in Economy. BAD, BAD .... Probably will never fly turkish airlines again... and will recommend people not to fly turkish airlines Tracking number of my case ... if anyone from Turkish airlines read this .. 2017004766

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Hicks Guest

Hi, It's disappointing to hear that commenters are playing down Turkish Airlines and trying to link it with the Government, Ottoman Empire, LOL .. Turkey is going through a rough time, it's not easy Terror is Terror, we are all affected by this today their was a shooting in America Airport only today 5 people killed does it mean everybody will stop flying, and it doesn't not mean I will not fly to America, as this will be you giving in to Terrorist your life will be manipulated and controlled by these thugs and terrorists, As for India Turkey does not have any issues with India, being friends with Pakistan doesn't mean they have any issues with India does it?. Turkish airlines is just a business just like any other airline you can't knock an airline which has has been chosen “Europe’s Best Airline” at the Skytrax World Airline Awards, we’ve also been given the “Best Airline in Southern Europe,” “Best Business Class Airline Catering” and “Best Business Class Lounge Dining” awards. Terror can hit any airline any country I would feel the same as I would for Turkey, being half Turkish I fly with then for 20 years from UK and haven't had any major issues which haven't been resolved. I think everybody need to stand together and unite against terror, don't give up peace Regards Hicks

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C Balupuri Guest

Congratulations and best wishes to Mr Bilal Eksi! The problem with Turkish Airlines flights to India is that the ground staff is rude, arrogant and totally devoid of Customer Service concept. The top two guys (a woman and the fat short guy full of themselves) need outright sacking whereas the rest will require some serious training. I was supposed to fly Delhi-London on 9 November '16, but was not only unceremoniously off loaded, but also left without any assistance with no connectivity, food or water (not even a glass of water for medication) for almost 24 hours.This is in stark contrast to service one gets by the ground staff of Turkish Airlines at Ataturk Airport. I cannot understand why Turkish Airlines would allow such unacceptable behaviour of its staff at Delhi terminal.

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AMJAD RAFI Guest

I had the pleasure of Meeting Dr Tamel Kotil twice, Once in Karachi(2007) and once at Istanbul(2012) in my capacity as Chairman of Pakistan-Turkish Business Council. I found him a True Professional who had firm commitment to Turn Around Turkish Airlines to its highest peak. With his hard efforts, the Flights to Karachi increased first to One daily and than Twice daily in addition to Daily flights to Lahore. Turkish Airlines is an excellent Airline with very courteous Service,Pleasant Air hostesses, good meals and accurate Timings. I travel frequently on TK to and from Istanbul, and would love to continue travelling. Lets not bring Politics in the preferences of Airlines and only confine to Comfortable Travel preferences, My Good wishes to Bilal Eksi Bey who is also a Professional related to Aviation.!

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