The Park Hyatt Istanbul… wow!

Hello from Istanbul, or as the locals like to think the world where one Euro equals one Lira.

I’m just spending the night at the Park Hyatt Istanbul, and damn I’m blown away by this place. I generally love Park Hyatts, though this must by among my favorites.

It’s a category five hotel meaning it would have cost 18,000 Gold Passport points per night, but instead I booked through American Express Fine Hotels + Resorts® at a rate of 200 Euros, which includes a $100USD hotel credit, free breakfast, a room upgrade, and 4PM check-out (though I get everything except the $100 hotel credit for being a Diamond member anyway). It seemed like a no brainer to pay in this case.

This is one of the smallest Park Hyatt properties at just 90 rooms, and the service has totally been up to the standards you’d expect from such a small hotel. I took a public taxi to the hotel, and as the bellman opened the taxi’s door he welcomed me to the Park Hyatt by name. As I walked up to the reception desk I was also addressed by name without identifying myself. Now that’s service!

What this hotel is best known for is their Spa King rooms, which I got upgraded to. These aren’t suites, but interestingly they’re more expensive than their standard suites, and now I can see why. The rooms are a decent size, with a king bed, desk, and chair with ottoman.

But check out the bathroom. Oh, the bathroom! It features a soaking tub, rainforest shower, and even a steam room. That’s right, a steam room in your hotel room!

It even has mood lighting where you can choose the color. After all, nothing ruins a bath quite like your non-preferred color of lighting! 😉

Anyway, I’ll have lots more details with the trip report, though let me simply say this hotel is awesome. Not only is it physically a beautiful hotel, but the degree to which service is personalized is almost unlike anything I’ve experienced before. At breakfast this morning the guest relations manager came by to welcome me and told me to let her know if I needed anything. I guess that’s a benefit of having only 90 rooms!

Now if you’ll excuse me, I’m off to the steam room…

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Jones Guest

Lucky, you no doubt get recognition and better service because you are a known travel blogger. Stayed here earlier this month and though we were generously upgraded to a terrace suite on the 8th floor (there are only 5 suites on this floor), the service we experienced was subpar. Naturally, no one greeted us by name upon arrival, in fact, they seemed to think we were lost. The breakfast staff was neither welcoming nor enthusiastic and never bothered to present us with a menu of the cooked-to-order items unless asked. There were usually two employees at the entrance whenever we came and went, and once as we were leaving, one gentlemen glared at us in a somewhat nasty way, while the other employee gave us a friendly smile. I didn't notice if the one that gave us the look was wearing a name badge, I only assumed he was an employee because he was standing there like he was. And once when we were returning to our room, we found an employee leaving a room on our floor carrying a pair of jeans, nothing out of the ordinary in and of itself, but he was acting very strangely and seemed to have one arm tucked entirely inside his shirt. I couldn't help but stare and he followed my stare, turning around to face me, all the way to the elevator. The suite itself was very handsome, but there was really no separate living area so it was more a large room than true suite. Also, the spa bath did not do dry steam and the stone seat did not heat, which I read the baths in the Park Spa King rooms can do. Is this true? We also stayed at a suite at the Grand Hyatt, and while it is less upscale than the Park Hyatt, I felt more comfortable there. The suite felt very apartment-like with a kitchenette than included a small dishwasher. No dishes or pots provided though. The club breakfast offerings were nearly identical to that of the Park Hyatt's, though with fewer flourishes, e.g., no honeycomb. The menemen at the GH was tastier as well. The pool area is quite lovely and a few guests were hanging out there, though it was too cold to swim.

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Caren Altas Guest

I'm staying here now, my second visit here & I just love it! The staff are abs amazing it definetely gets a 10 from me........

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Guil Guest

We must have bumped into each other in the lobby. I was there with the wife and a friend fri-sun, just got home last night. Fantastic hotel, I can't say enough nice things about it. Used hyatt chase reward nights and got the Spa King also, including a nice bottle of wine to start our stay! Service was phenomenal, I'd go back to Istanbul just to stay at this place again :)

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Philatravelgirl Member

Now that's an impressive room and bath! I may need to try on my next visit although had such an amazing stay at the W it might be hard to switch

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amusing Guest

The turkish taxi trick happens in Rome as well

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