SWISS has just opened a new-style lounge with "alpine flair" at their hub in Zurich Airport's Terminal A. The new lounge is open to Star Alliance Gold members as well as Star Alliance business class passengers. The new lounge is 500 square meters (~5,400…
SWISS has today grounded their fleet of Airbus A220s (formerly known as the Bombardier C Series). This is due to issues with the Pratt & Whitney engines on these planes. SWISS is the world's largest operator of the A220, as they have a total of 29 of…
Swiss has just announced two new long haul destinations, which come as the airline plans to take delivery of their last two 777-300ERs in early 2020 (they will have a total of 12 of these planes in their fleet). Swiss doesn't actually plan to use the…
Not all business class seats are created equal, and that's especially true on SWISS. On their longhaul aircraft (A330s, A340s, and 777s), Swiss has fully flat seats in business class (check out my review of SWISS business here). They're in a staggered…
SWISS has announced today that they'll be introducing a premium economy cabin on longhaul flights starting in spring 2021. The plan is that SWISS will first introduce the cabin on their fleet of Boeing 777-300ER aircraft. The airline has 10 of these…
Swiss' longhaul fleet consists of A330s, A340s, and 777s. The carrier's 777s feature their most updated first and business class products. I've reviewed Swiss' 777-300ER first class from Zurich to Los Angeles, and Swiss' 777-300ER business class from…
We've increasingly seen airlines in Europe modify their business models for short-haul flights, as we've seen some full service airlines introduce a "buy on board" service concept in economy. While British Airways has added this on virtually all short-haul…
TSA Pre-Check is one of the innovations that has made the air travel experience in the US a bit more pleasant. Those eligible for Pre-Check enjoy expedited security screening, where they don't have to take off their shoes, or take their liquids out of…
We've increasingly seen airlines offer more discounted premium cabin fares. Rather than offering free upgrades, they'd rather sell the tickets, even if they're at steep discounts. Lufthansa and Swiss seem to offer discounted first class fares more than…
First of all, my apologies for those of you who may have seen this headline published earlier, without an actual article attached. The 'Save Draft' and 'Publish' buttons are quite close together, and I pressed the wrong button by accident. My bad. Recently…
Europe is a highly competitive market for aviation, both for short-haul and longhaul flying. In short-haul markets you have ultra low cost carriers like EasyJet and Ryanair, while in longhaul markets you have Norwegian and WOW Air for travel west, and…
The international first class experience just keeps getting more and more over the top. With limits on how much better airlines can make their first class suites, they've largely turned to their soft product to differentiate themselves. While some things…
In 2016, Swiss opened a new first class lounge at Zurich Airport, located in Terminal E. This lounge is spectacular, and it ranks number three on my list of the world's 10 best first class airline lounges. The lounge is incredibly elegant, features top…
On December 7, 2017, I filed a complaint with the DOT regarding an Aeroplan award ticket for travel in Swiss first class that was canceled. As a reminder, on November 30, 2017, Swiss made some first class award seats available through partner programs.…
Yesterday I wrote about some fantastic SkyTeam business class fares that are available for travel from Germany to the US. Assuming you can originate in Germany, you can snag a heck of a deal for a ticket on Air France, Alitalia, Delta, or KLM. For anyone…
We've seen a lot of new plane technology lately. In the widebody market there's the Airbus A350 and Boeing 787, which are fuel efficient and lower capacity than many of the planes they replace, and they've made a lot of new routes viable. We've also…
I checked in online for my flight to Zurich, so headed straight towards International Terminal G when I got to SFO. Security at SFO can be bad, though fortunately they have CLEAR, which probably saved me 20 minutes. I briefly visited the United Lounge…
Welcome to my next trip report, covering travel in Swiss' business class, Air India's business class, Emirates' brand new first class, and TAP Air Portugal's business class. This was a trip I took exclusively to be able to review some new airline products.…
Hello from Zurich! I just flew Swiss' 777-300ER business class for the first time, on the 10hr35min flight across the Atlantic from San Francisco. While I've flown Swiss' 777 first class and Swiss' A330 business class, this was my first time in their…
Earlier I shared the email I was sent from SWISS regarding my DOT complaint over first class award tickets that the airline unilaterally decided to cancel. The response from SWISS was just so dishonest that I couldn't help but respond right away. Here's…
On December 7, 2017, I filed a complaint with the DOT regarding an Aeroplan award ticket for travel in Swiss first class that was canceled. As a reminder, on November 30, 2017, Swiss made some first class award seats available through partner programs.…
