Well, I guess this is about as good of a time as any to make a negative change that was probably going to happen eventually anyway... It has just been announced that in the near future, Lufthansa, SWISS, and Austrian will eliminate free food and drinks…
Swiss
To get back to Miami we flew SWISS business class. SWISS was one of the few European airlines offering service to Miami in August, and the airline even operated the route with its A340-300. SWISS recently refurbished the interiors of all A340s, so I…
I totally get airlines are in a tough spot, and are trying to get their hands on as much cash as possible. However, lots of individuals are also in a tough spot right now, and aren't in a position to provide airlines with a loan. That's why I think SWISS…
SWISS is known for offering free chocolate to all passengers. Their primary agreement is with Chocolate Frey, which supplies 17 million pieces of chocolate to the airline every year. However, for premium passengers, SWISS distributes Läderach pralines…
Swiss' long haul fleet consists of A330s, A340s, and 777s. The carrier's 777s have featured their most updated first and business class products since they were delivered. I've reviewed Swiss' 777-300ER first class from Zurich to Los Angeles, and Swiss'…
SWISS has just opened a new-style lounge with "alpine flair" at their hub in Zurich Airport's Terminal A. The new lounge is open to Star Alliance Gold members as well as Star Alliance business class passengers. The new lounge is 500 square meters (~5,400…
SWISS has today grounded their fleet of Airbus A220s (formerly known as the Bombardier C Series). This is due to issues with the Pratt & Whitney engines on these planes. SWISS is the world's largest operator of the A220, as they have a total of 29 of…
Swiss has just announced two new long haul destinations, which come as the airline plans to take delivery of their last two 777-300ERs in early 2020 (they will have a total of 12 of these planes in their fleet). Swiss doesn't actually plan to use the…
Not all business class seats are created equal, and that's especially true on SWISS. On their longhaul aircraft (A330s, A340s, and 777s), Swiss has fully flat seats in business class (check out my review of SWISS business here). They're in a staggered…
SWISS has announced today that they'll be introducing a premium economy cabin on longhaul flights starting in spring 2021. The plan is that SWISS will first introduce the cabin on their fleet of Boeing 777-300ER aircraft. The airline has 10 of these…
We've increasingly seen airlines in Europe modify their business models for short-haul flights, as we've seen some full service airlines introduce a "buy on board" service concept in economy. While British Airways has added this on virtually all short-haul…
We've increasingly seen airlines offer more discounted premium cabin fares. Rather than offering free upgrades, they'd rather sell the tickets, even if they're at steep discounts. Lufthansa and Swiss seem to offer discounted first class fares more than…
First of all, my apologies for those of you who may have seen this headline published earlier, without an actual article attached. The 'Save Draft' and 'Publish' buttons are quite close together, and I pressed the wrong button by accident. My bad. Recently…
Europe is a highly competitive market for aviation, both for short-haul and longhaul flying. In short-haul markets you have ultra low cost carriers like EasyJet and Ryanair, while in longhaul markets you have Norwegian and WOW Air for travel west, and…
The international first class experience just keeps getting more and more over the top. With limits on how much better airlines can make their first class suites, they've largely turned to their soft product to differentiate themselves. While some things…
In 2016, Swiss opened a new first class lounge at Zurich Airport, located in Terminal E. This lounge is spectacular, and it ranks number three on my list of the world's 10 best first class airline lounges. The lounge is incredibly elegant, features top…
On December 7, 2017, I filed a complaint with the DOT regarding an Aeroplan award ticket for travel in Swiss first class that was canceled. As a reminder, on November 30, 2017, Swiss made some first class award seats available through partner programs.…
Yesterday I wrote about some fantastic SkyTeam business class fares that are available for travel from Germany to the US. Assuming you can originate in Germany, you can snag a heck of a deal for a ticket on Air France, Alitalia, Delta, or KLM. For anyone…
We've seen a lot of new plane technology lately. In the widebody market there's the Airbus A350 and Boeing 787, which are fuel efficient and lower capacity than many of the planes they replace, and they've made a lot of new routes viable. We've also…
I checked in online for my flight to Zurich, so headed straight towards International Terminal G when I got to SFO. Security at SFO can be bad, though fortunately they have CLEAR, which probably saved me 20 minutes. I briefly visited the United Lounge…
Welcome to my next trip report, covering travel in Swiss' business class, Air India's business class, Emirates' brand new first class, and TAP Air Portugal's business class. This was a trip I took exclusively to be able to review some new airline products.…
Earlier I shared the email I was sent from SWISS regarding my DOT complaint over first class award tickets that the airline unilaterally decided to cancel. The response from SWISS was just so dishonest that I couldn't help but respond right away. Here's…
On December 7, 2017, I filed a complaint with the DOT regarding an Aeroplan award ticket for travel in Swiss first class that was canceled. As a reminder, on November 30, 2017, Swiss made some first class award seats available through partner programs.…
12 days ago there was a brief period where Swiss first class award availability was bookable using Star Alliance miles. While Swiss has generally restricted first class awards to Miles & More elite members since 2013, this isn't the first time since…
