Southwest Launching Flights To IAH & ORD (Routes Revealed)

Suffice to say that it’s not business as usual at the major US airlines lately when it comes to network planning. Back in October, Southwest Airlines announced its two latest (surprising) destinations, and today we’ve learned more about what routes we should expect out of these airports.

Southwest expanding service in Chicago & Houston

Southwest Airlines announced plans to expand its footprint in Chicago and Houston. Starting in the first half of 2021, Southwest will launch flights to:

  • Chicago O’Hare International Airport (ORD)
  • Houston George Bush Intercontinental Airport (IAH)

It goes without saying that those are major international airports — among the biggest in the country — but currently Southwest Airlines doesn’t fly to either. Instead Southwest flies to the alternative airports in the cities, where the airline has mega-hubs:

  • Chicago Midway Airport (MDW) is one of the busiest airports in Southwest’s network; the airline has been flying to Chicago since 1985
  • Houston Hobby Airport (HOU) is another one of the busiest airports in Southwest’s network; between 1980 and 2005 the airline flew to both HOU and IAH, though at that point the airline switched all operations to HOU

As Southwest Airlines CEO Gary Kelly described this move:

“Southwest owes decades of success to our Employees and Customers who have supported our business in Chicago and Houston. Today’s announcement furthers our commitment to both cities as we add service to share Southwest’s value and Hospitality with more leisure and business travelers.”

Southwest’s Chicago O’Hare (ORD) routes

In late October Southwest Airlines announced the details of its new Chicago O’Hare routes. As of February 14, 2021, Southwest Airlines will operate 20 daily departures out of Chicago O’Hare (ORD) Terminal 5, to the following destinations:

  • Baltimore (BWI) — 4x daily
  • Dallas Love Field (DAL) — 4x daily
  • Denver (DEN) — 6x daily
  • Nashville (BNA) — 4x daily
  • Phoenix (PHX) — 2x daily

The number of destinations is roughly in line with what I expected, but I’m amazed by the number of frequencies. Six daily flights between Chicago O’Hare and Denver, in addition to the nonstop flights out of Chicago Midway? WOW.

Southwest’s Houston Bush (IAH) routes

Southwest Airlines has now announced the details of its new Houston Bush routes. As of April 12, 2021, Southwest Airlines will operate 18 daily departures out of Houston George Bush Intercontinental (IAH), to the following destinations:

  • Chicago (MDW) — 2x daily
  • Dallas Love Field (DAL) — 6x daily
  • Denver (DEN) — 3x daily
  • Nashville (BNA) — 3x daily
  • New Orleans (MSY) — 4x daily

Southwest’s expansion is fascinating

Back in September Southwest Airlines announced that it would launch flights to Miami International Airport (MIA), complementing its hub at Fort Lauderdale-Hollywood International Airport (FLL).

As a Miami resident I totally get and appreciate this, because personally I don’t view FLL as a substitute for MIA. I live so close to MIA and appreciate the convenience, so will do everything I can to avoid FLL. I’d absolutely fly Southwest out of South Florida now, while I wouldn’t have in the past.

So I guess I have the same question for those in Chicago and Houston:

  • Are IAH and ORD significantly more convenient for large and lucrative customer bases?
  • Or is there more to this? Is Southwest losing out on significant business because people are only searching to ORD and IAH rather than doing wider searches?

As you can see, the new routes out of Chicago O’Hare and Houston Bush are partly to other Southwest Airlines hubs and focus cities. I assume the focus is on serving point-to-point passengers, but I guess this opens up some connections as well (though nothing that wasn’t available through other hubs). Unlike other airlines, Southwest doesn’t rely on partnerships or codeshare agreements to fill planes.

Bottom line

Southwest Airlines will be launching service to Chicago O’Hare and Houston George Bush Intercontinental Airport, which is quite a strategy change for the airline.

Southwest Airlines’ route network is both hub-and-spoke and point-to-point. For those making connections, Southwest has some of the most efficient connection opportunities of any airline.

It’s interesting to see the 20 daily flights that Southwest will operate out of Chicago O’Hare, and 18 daily flights that Southwest will operate out of Houston Bush.

What do you make of Southwest expanding service in Chicago and Houston, and in particular the routes chosen?

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Cole Member

@Kevin E Acosta Im originally from Ashkum, about 20 miles south of Bourbonnais. Then moved to Bourbonnais after high school. Now live in Houston. My family and I have always used ORD over MDW and so does pretty much everyone else we know. Its just so much easier to get to the MDW. And well at least at ORD I feel safe parking my vehicle. Now live 15 minutes from IAH. I was really hoping for an IAH to ORD route, would have been perfect for me and my family.

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Kevin E Acosta Guest

I grew up in the Chicago south suburbs and concur that Midway (MDW) is closer and more convenient than ORD. Even when later moving the the exburb of Bourbonnias, it was rare to catch a flight out of "O'Hara" like my folks would call it. Later when I started working in the airline industry and moved out west to LAS, I'd use ORD almost exclusively to visit family and friends in IL even though I had to make that nearly 70 mile trip home. There was one time when we were waiting to board a delayed America West flight from LAS to ORD that subsequently cancelled because the crew timed out after waiting for a snow storm to let up. I immediately bought a pass to standby on WN so got to Chicago that day while other passengers were reaccommodated or had to spend another night in Vegas. Bottom line is that this will be another back up for me when trying to return to the Windy City plus it seems like a win-win for many concerned.

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Kevin E Acosta Guest

@Jeremy, by WAS you mean IAD and not DCA, right? I see that UA has nonstops from SAN to IAD which is farther from the Pentagon but I get your point.

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Jerry Guest

Premier 1K here, and I’d definitely fly WN out of ORD now if price and schedule are favorable. I’m right off the blue line train to ORD so going to MDW is a non starter for me. The only downer about this announcement is that they will be flying from terminal 5 which is currently a PITA with the people mover still not operational.

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Mark S Guest

Terminal 5 at ORD leaves much to be desired. Would have been better in T2.

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