Shocked by American’s Flagship Service!

Hello from 38,000 feet aboard American’s Flagship Service to San Francisco (from New York). Having flown United’s Premium Service on this route many times, I have to say I’m shocked by American’s Flagship Service. Good or bad? You’ll just have to stay tuned….

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Yawn Guest

@RDimperio - it would seem that a broken laptop and compensation for a delayed/missed flight are two slightly different matters. So sorry to hear you were stuck at the United/UsAirways/BA terminal at JFK. Such dreary hospitality !!! @Benjamin, where is description of the nutty nuts. Being a responsible journalist, you should appropriately respond to the known concerns of readership ! Love Katie

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RDimperio Guest

OK, Lets keep the comments civil and relatively on track. I'd hate for comments to be screened before posting and then we'll never have a conversation. @Yawn, I thought the screen in the seatback broke not your personal PC. And you managed to convince United that they were responsible. Wow. Any tips for how I should follow-up with United on my return from New York City on Sunday. JFK flight delayedm 1 hr, no 2hrs, no 3hrs. No notice of a probable misconnect at IAD. Proactively called United. They confirmed the misconnect. They offered me a flight in the morning. I suggested another carrier at JFK. All seats sold. I'm not convinced but maybe they don't interline with JetBlue. I suggested LaGuardia. They offered USAir via PHL. I suggested a USAir non-stop. They said oh there is a non-stop at the same time. Ended up with a turbo-prop. @Ben, odd United only posts min 500 on United flights. The USAir flight posted as actual miles. When USAir elite got United flights at 500 min. Have already requested miles for original flight itinerary. @Ben, we need the skinny. Don't tell me you're too busy enjoying vacation time with your brother to finish your post. We losers are waiting and judging from the comments patience is running low.

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bschaff1 Guest

Now what happened on AA Ben? I'm betting you found it to be somewhat better than UA because of the warmer nuts bowl with the perfect amount of salt. However before you compliment AA you have to realize that AA is the embodiment of Hitler, Stalin, Pol Pot, and a few others all rolled in to one. @Super80, did you ever look at yourself in the mirror in the morning one day and realize you're just a dick?

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Yawn Guest

!!! YES OF COURSE I BROUGHT IT UP TO UNITED !!! Among other comp received, they will be replacing my three month old MacBook Pro. I had to go through a number of hoops to make this happen --- ok more than just a small number -- but is a done deal. Only took about ten calls to the good ole' uni-tel 700- prefix (I have Glenn's assistant on auto dial now). After a few clicks into ole' Unimatic, my remittance is on its way to me. @MIKE - AA sucks. UA sucks. US & DL also suck. But in no specific order, AA sucks least of the rest. @Dan - Dan is a cute name too - so fun & sexy. Luv. Katie

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Cliff Diamond

Talk about "creepy and abnormal" - a haughty self-inflated gasbag continuing to visit a site and bash for no good reason, when he's clearly so important in his field getting flown around the world in style. Where does one find the time? I bet your employer would be really impressed. Stay classy. I actually got some advice from Ben recently on traveling to Tampa, greatly appreciated it. You know, having a conversation and all that.

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Meet Ben Schlappig, OMAAT Founder
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