New Findings Regarding Last Year’s Terrifying Incident At SFO

SFO has had a series of close calls over the past couple of years, which have caused the FAA to investigate whether the airport has systemic issues, and what can be done to prevent these issues going forward.

The most dramatic of these incidents was what happened to an Air Canada A320 flying from Toronto to San Francisco on July 7, 2017. The plane was supposed to land on runway 28R, but instead lined up with the parallel taxiway.

That taxiway happened to have four planes parked on it (three of which were “heavies”), which were missed by a matter of feet. The investigation suggested that the planes got within 50 feet of one another, which is virtually nothing.

In May the NTSB released some chilling footage of the incident, which shows just how close of a call this really was:

This had the potential to be the worst single aviation disaster in history, so thank goodness this was avoided. The incident has been under investigation until now, and the NTSB has just released details of the meeting they had yesterday regarding AC759.

There’s an eight page report that’s a very interesting read if you have the time. Here’s what they conclude is the probable cause of the incident:

The NTSB determines that the probable cause of this incident was the flight crew’s misidentification of taxiway C as the intended landing runway, which resulted from the crewmembers’ lack of awareness of the parallel runway closure due to their ineffective review of NOTAM information before the flight and during the approach briefing. Contributing to the incident were (1) the flight crew’s failure to tune the ILS frequency for backup lateral guidance, expectation bias, fatigue due to circadian disruption and length of continued wakefulness, and breakdowns in CRM and (2) Air Canada’s ineffective presentation of approach procedure and NOTAM information.

So what it largely boils down to is that the pilots were fatigued, and they didn’t fully seem to be aware of the construction going on.

What I didn’t know until now is that another plane had nearly the same issue just minutes before. ABC7News reports that Delta flight 521 landed four minutes before Air Canada 759 and got close to making the same mistake. I haven’t found data on just how close they got, though that does raise an interesting point.

So clearly it seems like this was an easy mistake to make visually, which further emphasizes the importance of the pilots having correctly processed what the NOTAMs said prior to landing.

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Ella Guest

My role in the airplane is to sit quiet, belted in, on landing. I've had a couple of exciting landings, though, that make me happy we had well-rested, problem-solving pilots running the show. One was in CLT, when there was a plane on our landing runway that hadn't taken off. We pulled up abruptly and circled back around. On the hotel shuttle with some flight attendants later, they told me it wasn't that uncommon for a plane to have, say, a passenger who didn't sit down, and takeoff got delayed, so the runway wasn't clear, and it's only apparent at the last moment. But they weren't my flight attendants, and the word had gotten around pretty darned fast, so it can't be that common. The other never-to-be-forgotten flight was into Sitka in a fall storm. They closed the airport the second we landed, but flying in we were up on wing, dropping altitude - first one side, then the other, bouncing around in the wind and watching huge waves crashing. Both times - applause on landing, well deserved, and both times, the pilots greeted all departing passengers and received our thanks. The Alaskan pilot had a big grin on his face, as if to say, "Best flight since 'Nam." Throw a predictable airport problem on top of that, plus fatigue? No, thanks!

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TravelSafe Guest

Hi Lucky: This is indeed a bone-chilling incident. Would appreciate you do the following service for the readers here: 1. Could you post a country by country comparison of minimum rest period for commercial pilots? 2. Which airlines mandate the use of ILS regardless of weather condition? I have two upcoming transatlantic flights and was leaning towards AC...yet, after reading about this, I am not sure...just paranoid...Thanks.

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Travel Safe Guest

The detailed account of this incident was bone chilling. I wonder if there's a comparison of legally minimum rest time based on country. Also, I will be interested in knowing which airlines make the use of ILS mandatory regardless of weather.

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Al Guest

I think for the folks who find this not a terrifying situation fail to put the 2 and 2 together. By merely looking at the video, one may think that it is not a big deal that the pilot just did a go around. But if you listened to the audio, the AC pilot recognized that there seemed to be planes on the "runway" and even questioned tower about it and tower then responded that there were no planes on the runway and AC continued their approach onto the taxiway. It was not UNTIL the pilot on UA 1 said "they are on the taxiway" and then tower said "go around" before AC pulled up and did the go around. The AC just barely missed the Philippine Airlines plane by estimated 10-20 feet. Is this not terrifying??

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RetiredATLATC Guest

No worse than when Delta 60, a B767, landed on taxiway Mike at ATL. I was the Final controller early that morning. 5 minutes later there would have been a half a dozen planes on that taxiway.

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