SAS Plus — Not Even Intra-Europe Business Class

Update: Read my full SAS Plus Oslo To London Heathrow On A 737 review.

I’m in Lisbon right now and planning to head to Northern Europe shortly, which makes SAS a natural choice for my flight. Last minute airfare within Europe tends to be pretty expensive, especially in summer, so I’m pondering using miles.

Last year SAS eliminated intra-Europe business class entirely, as part of their overhaul plans. It’s not something I put much thought into, given that I’ve never flown with SAS.

One thing I’ve found rather odd is that they’ve continued to sell business class award tickets for travel within Europe.

SAS-Business-Fare
SAS-Business-Fare-1

When you select business class for an award on SAS, you’ll still see “I” class listed, which is the business class award ticket fare code.

SAS-Business-Fare-2

The only problem is that SAS doesn’t actually have a business class cabin — they only have SAS Plus, which is what you get if you book a business class ticket. For example, take a look at the below ticket. You can pay $171.97 for an SAS Go (economy) ticket from Frankfurt to Oslo, or pay about 50% extra for an SAS Plus ticket.

SAS-Plus-Fare

As you can see, an SAS Plus ticket includes a few extra things, including:

  • Extra baggage allowance
  • Inflight meal
  • Fast track security
  • Lounge access

You’ll notice one thing missing, which I consider to be the biggest feature of intra-Europe business class — an empty middle seat. Nope, you don’t get an empty middle seat if you book an SAS Plus ticket.

Intra-Europe business class is disappointing to begin with, given that you don’t typically get a bigger seat, but the empty middle seat is at least some consolation.

Anyway, the above is just something to be aware of. Ultimately I think the premium on a revenue ticket from SAS Plus over SAS Go is actually quite reasonable — ~$80 for lounge access, a free meal, fast track security, etc. seems like a good value in many cases. Compare that to revenue tickets in intra-Europe business class, which are often exponentially more expensive than economy tickets (which I can’t even begin to justify).

But I do find it deceiving that they sell “business class” award tickets in that cabin. I guess ultimately that system is better than not offering it at all, but if you’re like me and looking to just book an intra-Europe award ticket (as opposed to connecting off a longhaul flight), I sure would be disappointed if I didn’t know about ended up in a standard economy configuration without an empty middle seat.

SAS-737

Does anyone else find it somewhat deceiving that they sell these award tickets as business class?

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Eike Guest

Just booked SAS+ for a FRA -ARN flight. Given the fact that the price for "Plus Saver" was exactly the same as for SAS Go (the chapest "light" fare can't be used, we're travelling with checked bags), I went for it. So what can I lose? Seats in row 1 are reserved, as somebody who neither has sufficient status or gets business trips in business clas, I never get into a lounge (but this time, yay!), and fast track security in FRA is certainly not the worst thing to get. I can understand that somebody is disappointed if they expected real business class or had to spit out as many miles as for a real business class. But when the price is the same as for "Go", there's nothing to lose I guess. (Just curious - will the check-in be at the LH Business class check-in counters?)

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Greg Guest

We made the mistake of booking SAS "business class" VNO->LPA. ARL->LPA = 6 hour flight. SAS business class quality is roughly that of RyanAir. To add insult to injury they don't actually have lounge access, fast track security, or priority boarding in VNO (they aren't registered with security or with the lounge). If we were flying just to Arlanda we would not have even received most of the services that are paid for with their "business class". It is a shambles that they sell business class tickets out of airports where you don't even receive the minimal services they give.

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Cecilie Guest

Not my intention to spam your comment section ("Oh... Not her again!") but have you checked out SAS' youth fares? It's for people under 26. You get cheaper tickets on all SAS-operated flights (even long haul) but it will get you a seat in GO unfortunately. But maybe something to consider if you don't want to blow off 30K points for a mediocre "business class" product FRA-OSL.

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Cecilie Guest

Please excuse any of my typos. I guess I could blame it partly on me writing on my iPad and party that English is not my native language lol. Oh and I'm also very excited about the new business class long haul seat. Though I find their in-flight service to be generally very good as of now, I think the whole experience will improve significantly with the new seats.

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Cecilie Guest

I think it should be notes that SAS did a massive change to their inflight service program last year. Before that, they had 3 (!!!!) classes intra-Europe on their small Airbusses, Boeing 737s and CRJ900s. It was SAS Economy, SAS Economy Extra and SAS Business. So what they did, is that they changed the name from economy to SAS GO and combined Economy Extra and Business into the new SAS Plus. Now, the reason they weren't filling business class intra eu was that their prices didn't match the product, and that they also, unlike BA for example, didn't offer cheaper weekend business class fares. Their whole pricing model was not in touch with reality, unfortunately. So they changed to GO/PLUS. Fair enough. Since I'm a Eurobonus member, sometimes it makes sense to book Plus over GO, because we earn 200% mileage on even the Plus saver fares. Add in my Eurobonus gold bonus of 25% and the mileage earning can look pretty nice. I needed to go to Southern Europe last fall, and the premium for Plus was just ~30 USD one way. That's tough to beat. (I guess it should be noted that this was a leisure destination) The meals in Plus, as previously mentioned, are nothing to get excited about. It's definitely a downgrade from what used to be SAS business class intra eu. On the other hand, it's a massive upgrade from what used to be Economy Extra. If you factor in the nice perks such as lounge and fast track acces, that you get with Plus now, I think it's fair to say that it is a great, upgraded ex-economy extra product. Of course is like to see a blocked middle seat, but if you're lucky (lol, I guess you are) - your Star gold status might help. SAS puts in a soft block for the seat next to me whenever I fly SAS. Even in Go and on long haul (not including long haul business ofc) because of my Eurobonus Diamond (and previously gold) status. Okay, I guess that's all I had to say today :-) Haha! Welcome to Norway later in the month! - Cecilie

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