Review: Espaco Banco Safra Lounge Sao Paulo Airport (GRU)

Review: Espaco Banco Safra Lounge Sao Paulo Airport (GRU)

NAME: Espaco Banco Safra Lounge
Airport: GRU
DATE: September 2024
REVIEW RATING:
BEN SAYS: The Espaco Banco Safra Lounge Sao Paulo is a pleasant surprise, with comfortable seating, and an extensive selection of food and drinks. It's a contract lounge that's worth visiting.
8

For the final stretch of my two times to Latin America review trip, I had a layover at Sao Paulo Guarulhos Airport (GRU) prior to my Copa Boeing 737 MAX business class flight to Panama City.

During my layover, I had the chance to check out the Espaco Banco Safra Lounge, which is the contract lounge used by many airlines, and it’s also accessible with Priority Pass over select hours. Interestingly this is the former Star Alliance Lounge, which was rebranded in 2021.

I’ve gotta say, for a contract lounge, I thought this was excellent. It was spacious, had plenty of seating options, and had an extensive selection of food and drinks. This lounge is worth a visit, if you have the time. Separately, I reviewed the Amex Centurion Lounge.

Espaco Banco Safra Lounge Sao Paulo location

The Espaco Banco Safra Lounge is located in Terminal 3 at Sao Paulo Airport, which is the airport’s primary international terminal. After you clear passport control and prior to getting to the main area with the gates, you should see an escalator and elevator on the left leading to many lounges. This is right near the duty free shopping area.

Espaco Banco Safra Lounge Sao Paulo escalator

Once on the mezzanine level, just turn right, and walk along the exterior of the Amex Centurion Lounge.

Espaco Banco Safra Lounge Sao Paulo signage

A short distance later, you’ll see the entrance to the Espaco Banco Safra Lounge on the right.

Espaco Banco Safra Lounge Sao Paulo entrance

Espaco Banco Safra Lounge Sao Paulo hours

The Espaco Banco Safra Lounge Sao Paulo is open 24/7. The airport has flights all hours of the day and night, so that’s why the lounge never closes. I was lucky that my Copa flight was at 3AM, which is probably the quietest time in the lounge. You can expect that during peak periods this lounge will be packed.

Espaco Banco Safra Lounge Sao Paulo entry requirements

The Espaco Banco Safra Lounge Sao Paulo can be accessed via a variety of methods.

For one, this is a contract lounge for premium passengers on many airlines, including Air Canada, Air China, Copa, Emirates, ITA Airways, Lufthansa, South African Airways, SWISS, and TAP Air Portugal. As you can see, even though this lounge is no longer run by Star Alliance, it’s still the primary contract lounge for the alliance.

Espaco Banco Safra Lounge Sao Paulo airlines

On top of that, this is a Priority Pass lounge, though only over select hours. Currently the lounge is accessible with Priority Pass anytime between 11PM and 2PM (since the afternoon and evening are the busier time at the airport). For those visiting with Priority Pass, access is only allowed two hours prior to departure. Some lounges sure are getting aggressive with time limitations, since that basically means you have an hour to use the lounge.

Espaco Banco Safra Lounge Sao Paulo seating & layout

The Espaco Banco Safra Lounge Sao Paulo is around 1,350 square meters (~14,500 square feet), with seating for nearly 300 guests. I’ve gotta say, I’m a fan of this lounge in terms of the variety of seating options, and how it opens up into the terminal, which gives it a spacious feel. The lounge isn’t anything overly luxurious, but the furniture still feels fresh, and I found the lounge to be very clean.

As you enter the lounge, there are chairs arranged in a variety of clusters, intended primarily for relaxing.

Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating

As you get a little deeper into the lounge, there’s an area with some dining tables, adjacent to the main buffet.

Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo dining seating

There’s also a bar area near the dining area, which has some counter seating as well.

Espaco Banco Safra Lounge Sao Paulo bar seating
Espaco Banco Safra Lounge Sao Paulo bar seating

The perimeter of the lounge has a row of seats facing out toward the terminal (this is the extent of the views

Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating

Then when you go deeper into the lounge, there’s another large seating area with couches, TVs, etc. This area has netted ropes that create a “ceiling” of sorts. I’m not sure if this is some sort of a nautical theme, or what they’re going for?

Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating

There’s a smaller room like this back near the entrance to the lounge, which primarily has chairs with ottomans.

Espaco Banco Safra Lounge Sao Paulo seating
Espaco Banco Safra Lounge Sao Paulo seating

There’s also a spa area in this part of the lounge, though it wasn’t open during my visit. I’d assume that it offers paid services, when open.

Espaco Banco Safra Lounge Sao Paulo spa area

Let me emphasize that while the lounge was basically empty at 1-2AM, there wasn’t an empty seat in the lounge around 6-8PM, given how busy the airport gets then. So expect the level of crowding to also impact your experience a bit.

Espaco Banco Safra Lounge Sao Paulo food & drinks

The Espaco Banco Safra Lounge Sao Paulo has one of the more extensive food selections that I’ve seen in a contract lounge, and best of all, the quality actually seemed to be quite good.

Espaco Banco Safra Lounge Sao Paulo buffet

For one, there was a massive selection of sandwiches, salads, cold cuts, and fresh fruit.

Espaco Banco Safra Lounge Sao Paulo buffet
Espaco Banco Safra Lounge Sao Paulo buffet

Then there were several hot dishes, ranging from cheese ravioli, to peas with baked potatoes, to flank steak in beer sauce, to Asian style chicken.

Espaco Banco Safra Lounge Sao Paulo buffet
Espaco Banco Safra Lounge Sao Paulo buffet
Espaco Banco Safra Lounge Sao Paulo buffet

There were also the typical, traditional Brazilian cheese bread options, beef sliders, lentil soup, and pumpkin soup with shredded chicken.

Espaco Banco Safra Lounge Sao Paulo buffet
Espaco Banco Safra Lounge Sao Paulo buffet

Then there were dessert options, ranging from coffee cake to brigadeiro.

Espaco Banco Safra Lounge Sao Paulo buffet

Soft drinks and beer were available directly at the buffet, with refrigerators having water, soda, and beer.

Espaco Banco Safra Lounge Sao Paulo drinks

Then there were several coffee machines, including a Nespresso machine.

Espaco Banco Safra Lounge Sao Paulo coffee machine
Espaco Banco Safra Lounge Sao Paulo coffee machine

Separately, the bar had a variety of wine, as well as a basic selection of liquor.

Espaco Banco Safra Lounge Sao Paulo wine
Espaco Banco Safra Lounge Sao Paulo wine
Espaco Banco Safra Lounge Sao Paulo liquor

There was even a menu, as a bartender was happy to prepare the (limited number of) cocktails on the menu.

Espaco Banco Safra Lounge Sao Paulo drink menu

For a contract lounge, I don’t think spreads get much better than this.

Espaco Banco Safra Lounge Sao Paulo bathrooms & showers

The Espaco Banco Safra Lounge Sao Paulo has both bathrooms and shower suites, located inside the entrance and to the left.

Espaco Banco Safra Lounge Sao Paulo bathrooms

The men’s room was clean, and had several sinks, stalls, and urinals.

Espaco Banco Safra Lounge Sao Paulo bathroom
Espaco Banco Safra Lounge Sao Paulo bathroom
Espaco Banco Safra Lounge Sao Paulo bathroom

The lounge also has four shower suites, which are pretty spacious. I was assigned the accessible one, which is of course a bit different than the standard ones. While the shower suites are spacious, I found the ventilation in them to be very poor.

Espaco Banco Safra Lounge Sao Paulo shower room
Espaco Banco Safra Lounge Sao Paulo shower room
Espaco Banco Safra Lounge Sao Paulo shower room
Espaco Banco Safra Lounge Sao Paulo shower room

Bottom line

The Espaco Banco Safra Lounge Sao Paulo is an impressive contract lounge. It has a spacious, open layout, plenty of seating options, a good selection of food and drinks, and it’s also clean. Expect the lounge to be really busy over peak hours, but then again, which lounge isn’t nowadays?

For a contract lounge that’s not directly affiliated with any airline, I’d say this is about as good as it gets.

What’s your take on the Espaco Banco Safra Lounge Sao Paulo?

Conversations (8)
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  1. friendlyflyer New Member

    My wife and I fly 2 times a year to GRU.Flights are in C with LH/LX. So we are in the lounge between 15.00 and 18.00. Compared to FRA and ZRH the best! Especially the food is perfect for us. Lounge and restrooms are clean, personal friendly. Nothing to complain.
    If LH would open the check in earlier we would be there earlier........

  2. tom Guest

    I can never understand how people find it so hard to figure out ventilation for showers. I can think of several other lounges where no sooner than you are done showering you are sweating again because there is basically no ventilation and its like a steam room

  3. Andreas Guest

    I find the Amex Centurion just in front way better.

  4. Nikos Guest

    Agreed. The lounge was a lot better before it's rebranding. Nowadays even the comfortable lounge chairs are replaced with narrower wooden (and rather uncomfortable) chairs. Access is now limited to 4 hrs prior to departure

  5. Alex Guest

    Agree this lounge has really gone downhill from the Star Alliance days - when I last flew out of GRU, I ended up just walking around the terminal before boarding started as opposed to staying at the lounge. Crazy crowded for the night bank of flights back to the US, food is aggressively mediocre, and can be tough to find power outlets. If you don't get there in time to get a seat, you aren't missing too much.

  6. Mason Guest

    OMFG, the legendary Copa 737 review is coming.

    "visualise yourself flying Qsuites or Air France or JAL or something of that kind! ;)"

  7. Thomas Guest

    I have been to this lounge several times. When it was Star Alliance, it was definitely much better, the quality has decreased significantly since. The food is mediocre and the lounge is usually extremely full and you have to wait for seats (I don’t know when the pictures in this article were taken…). Some airlines use it also for first class (Swiss and Lufthansa for example), and for first class this is definitely NOT impressive,...

    I have been to this lounge several times. When it was Star Alliance, it was definitely much better, the quality has decreased significantly since. The food is mediocre and the lounge is usually extremely full and you have to wait for seats (I don’t know when the pictures in this article were taken…). Some airlines use it also for first class (Swiss and Lufthansa for example), and for first class this is definitely NOT impressive, but I see that everyone has different opinions….

    1. LXHON Guest

      I pass here at least once a month. 100% agree on all points…it’s a pleb lounge and overcrowded in the evenings for all the North American and European flights leaving all around the same time with facilities pretty banged up from heavy use. They used to rope off a section for First class, which was nice but too hot. In the summer despite looking airy and open, the lounge can become uncomfortably warm. However, food...

      I pass here at least once a month. 100% agree on all points…it’s a pleb lounge and overcrowded in the evenings for all the North American and European flights leaving all around the same time with facilities pretty banged up from heavy use. They used to rope off a section for First class, which was nice but too hot. In the summer despite looking airy and open, the lounge can become uncomfortably warm. However, food and drink are (now) replenished all the time, which was a problem a few years ago. So an average cavernous lounge full of mediocre food and overcrowded at peak times. Maybe at 3am it’s wonderful…

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The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

friendlyflyer New Member

My wife and I fly 2 times a year to GRU.Flights are in C with LH/LX. So we are in the lounge between 15.00 and 18.00. Compared to FRA and ZRH the best! Especially the food is perfect for us. Lounge and restrooms are clean, personal friendly. Nothing to complain. If LH would open the check in earlier we would be there earlier........

0
tom Guest

I can never understand how people find it so hard to figure out ventilation for showers. I can think of several other lounges where no sooner than you are done showering you are sweating again because there is basically no ventilation and its like a steam room

0
LXHON Guest

I pass here at least once a month. 100% agree on all points…it’s a pleb lounge and overcrowded in the evenings for all the North American and European flights leaving all around the same time with facilities pretty banged up from heavy use. They used to rope off a section for First class, which was nice but too hot. In the summer despite looking airy and open, the lounge can become uncomfortably warm. However, food and drink are (now) replenished all the time, which was a problem a few years ago. So an average cavernous lounge full of mediocre food and overcrowded at peak times. Maybe at 3am it’s wonderful…

0
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