PointsPro submit request returning blank webpage, no email confirmation

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PointsPro submit request returning blank webpage, no email confirmation

by Ben Schlappig Guest January 21, 2018, 9:43 pm

PointsPro submit request returning blank webpage, no email confirmation

Anonymous Guest
January 21, 2018, 9:43 pm

Hi Lucky or Tiffany,

I’m trying to submit an initial request to your PointsPros service, but have done it twice now and only get a white, blank webpage after I click the Submit Request button. Also don’t get an email confirmation.

I didn’t see a contact email address on the pointspro.com website and your Facebook page suggests posting here rather than sending a message.

Not sure what the technical issue is — I’m using Mac OS 10.13.2 and Safari 11.0.2 (both current).

Could you get in touch and let me know if there’s a better way to submit the request? Should I try Firefox?

Thanks,

Chris
cwiesner at gmail.com
Anonymous Guest
January 22, 2018, 10:31 am

Sorry about that! We implemented some new security protocols, which apparently created a new host of problems.

The good news — any requests submitted in the interim are apparently being stored in the website, so they’re not disappearing into the ether. The bad news is that I don’t know how to get them out yet.

All that being said, if you’ve made it to the point of posting here on Ask Lucky, you [I]probably[/I] don’t need to pay someone to book your travel. We’ll all be happy to help in the forums here 🙂
Anonymous Guest
January 22, 2018, 3:42 pm

Annnd, looks like we’re back up. Give me a few (several) hours to get through the hundreds of requests that have now been dumped in our inbox, and we’ll get back to you.

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PointsPro submit request returning blank webpage, no email confirmation