I just wanted to post a couple of pictures of the Northwest Platinum welcome kit I received this week for the 2009-2010 status year, to compare it to the one I received last year. The design of both the cards and luggage tags are different. Last year they were plain silver, while they’re black and red this year, which looks much nicer, in my opinion.
It’s also worth noting that the drink chits in this package are good for Delta and Northwest, as opposed to just Northwest.
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Hi, I was NWA Siver elite in 2009 and had earned ~ 19,500 miles which didn't qualify me for silver elite in 2010. However, I recall getting a letter in Dec 2009 staying NWA was exending my silver status bascially since everyone flew less in 2009 due to the economy. Great.! I also got a silver medallion membership from Delta in Jan 2010. Then I flew in Feb, got my silver elite bonus mile as expected Now it is April, I booked a flight and noticed my membership was no longer silver. I called Delta and they said my silver expired march 4th. They said the bonus miles in Feb were a mistake and had no record of any silver extension. . So, did anyone else get a letter like this? Did I misread it or is Delta misinformed? If anyone has a copy of this type of letter, please let me know.
cant believe the run around on this 6 upgrades where can i find them they said you need / at end ? does not work Big joke
So far I had 19,791 EQM this year (2009) and 4 more roundtrip in March with NWA and it really made me upset. According to Worldperks rep,I was granted Platinum status on October 29th,2008.They think I could attain 75k EQM within 2 months. Oh well. I was thinking of contacting the corporate office or just move to CO (tier match to CO Platinum) and good bye NWA. Thanks for taking time reading this long letter! First.
Lucky, Here's a reply from NWA today. I am very disappointed... Thank you for contacting Northwest Airlines regarding an extension of your WorldPerks Platinum Elite status for the 2009 elite program year. We are unable to grant complimentary WorldPerks Platinum Elite for 2009; however we are making an exception to our one-time complimentary elite upgrade based on your Northwest flight activity since you initially received elite status. Your WorldPerks account will reflect Gold Elite status for the 2009 elite program year. You may expect your credentials to arrive in approximately three weeks. Please be advised we will not grant any further complimentary elite upgrades after your 2009 membership card expires. Thereafter, your account will be reviewed and upgraded based on meeting the qualification of accruing the required elite qualifying miles or elite qualifying segments during each calendar year. Kindly reference the following information about a special opportunity to earn Platinum Elite status and its many privileges. At your request, we can enroll you into an Elite Challenge Hopeful Promotion that if you fulfill its guidelines, will give you Platinum Elite Status for the 2009 Elite program year. Members have 90 days from promotion enrollment date to fulfill guidelines. Typically, to earn WorldPerks Platinum Elite status, you must accumulate 75,000 Elite Qualifying Miles or 100 Elite Qualifying Segments in a calendar year. This unique offer allows you to earn Platinum Elite status by flying seven qualifying roundtrip flights. Qualifying travel must be on paid published fares booked in P,F,J,C,Z,Y,S,X,B or M class and operated by Northwest Airlines, Northwest Airlink, or KLM Royal Dutch Airlines or paid published fares booked in J,C,S,A,I,F,D,Y,B,M,H or Q class for flights operated by Delta Air Lines. Please be advised that Northwest designated flights operated by, or in connection to our SkyTeam partners do not qualify for this offer. If you would like to enroll in this Elite Challenge, please reply via E-mail and include this correspondence, or call the WorldPerks Service Center at 1-800-447-3757 and an agent will assist you. Upon completion of your qualifying travel, your WorldPerks membership will automatically be upgraded to Platinum Elite status, and you will receive your Elite credentials in the mail within four to six weeks. Take advantage of this special offer to experience the many privileges of Platinum Elite status. We look forward to welcoming you on board a Northwest flight soon. Sincerely, Emily Hayes, Manager WorldPerks Service Center
Please let me know what the resolution is, First. The response I received was just from the generic Northwest Airlines email address, so I think it just goes to whoever answers it, as opposed to one specific person.
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