Odd: ZIPAIR’s Uneven Availability On USA Flights

A reader named John asked me a question about ZIPAIR’s availability on transpacific flights to the United States this summer, and I figured it would be an interesting topic to discuss. I’m stumped… sort of.

ZIPAIR has availability to Japan, but not from Japan

ZIPAIR is a Japanese low cost carrier that’s a subsidiary of Japan Airlines, which operates Boeing 787s between Tokyo Narita (NRT) and several destinations in the United States and beyond. In the mainland United States, ZIPAIR flies to Los Angeles (LAX), San Francisco (SFO), and San Jose (SJC).

To summarize John’s email, he noticed that ZIPAIR is selling seats on a vast majority of flights from those three West Coast destinations to Japan. However, John observes that there’s not a single seat available for sale from Japan to those destinations for the nearly two month period from June 27 through August 20, 2023.

This isn’t just some temporary glitch, as he noticed this a few weeks ago, then again last week, and now he’s seeing this again. So it has seemingly been this way for a few weeks.

ZIPAIR is a Japanese low cost carrier

What could explain ZIPAIR’s odd availability?

I was intrigued by John’s question, as this is indeed unusual. There’s no denying that airlines sometimes face uneven demand on a particular route, depending on the day of week or time of year.

For example, you’d expect that on July 5, there’s a lot more demand for flights from Europe to the United States than the other way around. That’s because Americans want to take advantage of vacation days for trips to Europe. Of course that’s probably a moot point this summer, since all flights will just be full, period. Similarly, in winter, you expect flights to West Palm Beach to be busier on Fridays than flights from West Palm Beach (and for the invest to be true on Mondays).

It seems unlikely a glitch would last this long, since surely the airline would realize that tickets aren’t being sold. I suspect this isn’t a glitch, specifically because I am actually noticing a total of five seats for sale on those three routes over the course of nearly two months. For flights departing Japan for the United States on ZIPAIR between July 1 and August 20, I notice:

  • ZIPAIR has two business class seats to Los Angeles on July 11
  • ZIPAIR has two business class seats to San Francisco on July 2
  • ZIPAIR has one economy class seat to San Jose on July 8

Just as a point of comparison, I see at least nine seats available for sale every single day that each of these flights operates during July and August. Below are some Google Flights screenshots (the pricing is so expensive because it’s for nine people).

ZIPAIR Los Angeles to Tokyo availability
ZIPAIR San Francisco to Tokyo availability
ZIPAIR San Jose to Tokyo availability

As I acknowledged above, sometimes demand can be a bit uneven for certain short periods of time, but I’ve never seen anything like this over the course of two months. I mean, presumably most people traveling in either direction aren’t taking trips of nearly two months. I’m curious if anyone has any theories:

  • Is there some reason I’m missing that people would book tickets to Japan on ZIPAIR, but not from Japan?
  • Did a tour operator or consolidator somehow buy all the seats in one direction, but not the other?
  • Is this a glitch of some sort?

My assumption in general is that ZIPAIR has more Japanese travelers than American travelers, and maybe they’re all just wanting to stay in the United States until school holidays are ending. But that doesn’t even make sense, as Japanese school holidays seem to be from July 20 through August 31, so it wouldn’t explain all the flights being sold out in early July.

For what it’s worth, I’m not noticing the same trend on other Japanese airlines, like All Nippon Airways and Japan Airlines.

Why do people only want to fly ZIPAIR to the United States?

Bottom line

Japanese ultra low cost carrier ZIPAIR offers low cost flights between Tokyo Narita and a few gateways on the West Coast of the United States. For whatever reason, for July and August, flights are wide open to Japan, but are almost totally sold out from Japan.

I’ve never seen such uneven availability over such a long period, so I’m curious what’s going on here.

Anyone have any theories as to what’s going on here?

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Stefan Guest

I would guess that the trainee of the yield department made a mistake by defining seat availability by 20 in one direction (Repeatedly) whilst in the other direction it is 200, thus still showing availability. makes little sense that no one notices that nothing is sold in this direction for a while, though...

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Trevor Guest

It's return of all the kids from 里帰り(satogaeri) to get back for school!! They got the tickets 6 months ago. BTW they have known about ZIPAIR for over a year now. Book you tickets for October or November and you’ll be fine.

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Guy Guest

Zip air tickets are a great price if you have definite dates well in advance and not much baggage. But if you need flexibility in your return or will shop and return with baggage it's not as good value as can be found elsewhere

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Gary Pash Guest

I dont know but I have a return flight on Zip Air to San Francisco on July 23. Business Class. Booked a month ago and no problem. Maybe they give priority to round trip ticket purchasers

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Sam Guest

There were over 300 weekly direct flights between China and the US before the pandemic. Now 24 a week. Given the huge demand that cannot be met by direct flights, I guess many travellers chose to make connections at HND/NRT/ICN/HKG. China has a far larger population than the US so it is possible that this causes the asymmetric demand. This may also explain the vanished award availability on JAL/ANA.

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