Virgin Atlantic Cancels Sao Paulo Flights… Again

Virgin Atlantic has canceled its planned route to Brazil, before it even launched (thanks to Neil for flagging this). This isn’t even the first time that the carrier has done this.

Virgin Atlantic won’t fly from London to Sao Paulo

As of May 2024, Virgin Atlantic was supposed to launch a daily, year-round nonstop flight between London Heathrow (LHR) and Sao Paulo (GRU) using a Boeing 787. The flight went on sale as of September 2023, and would’ve marked the carrier’s first route to South America.

Virgin Atlantic has just revealed that it won’t be launching this route after all. The airline claims that this route is being “postponed” to 2025, though I’d be highly skeptical of that claim. It’s not like the airline has a sudden fleet shortage, as it had planned for this route. At best, I think this is a “maybe we’ll consider the route again next year” situation.

While Virgin Atlantic isn’t providing a detailed explanation for why the route is being canceled, the airline states that it’s due to a review of its network, and that this is not a decision that was taken lightly. I have to imagine that the motivation for this route cut was just that initial demand once bookings opened was very soft. Then again, the route wasn’t due to launch for another several months, so you can’t help but wonder how reflective that is of demand.

The London to Sao Paulo route continues to served by both British Airways and LATAM.

Virgin Atlantic won’t fly to Sao Paulo

The challenge with Virgin Atlantic’s route network

As a passenger, I’m a big fan of Virgin Atlantic, as the airline offers a great passenger experience, and has friendly employees. However, from a business standpoint, the concept of being an exclusively long haul airline is also tricky. Virgin Atlantic operates a pretty fragmented route network, revolving around a few main strategies.

Virgin Atlantic’s biggest business is operating a huge network to the United States, which is straightforward enough, as the airline has a joint venture with Delta (Delta even owns a 49% stake in the airline). In reality, Virgin Atlantic sort of loses its identity in all of this, since Delta and Virgin Atlantic largely operate flights interchangeably depending on demand, and Virgin Atlantic has the advantage of lower operating costs.

The second area is that Virgin Atlantic has a pretty robust Caribbean network, targeted heavily at British tourists, given the islands that are most popular with Brits. That’s also pretty straightforward, and there’s lots of point-to-point traffic.

Then there’s the third area, which is the trickiest. Outside of the Delta joint venture and point-to-point Caribbean traffic, Virgin Atlantic seems to struggle with what exactly it should do:

  • Virgin Atlantic’s only destination in “far” Asia is Shanghai; the airline faces a lot of competition from Gulf carriers, probably limiting potential in much of Asia
  • Virgin Atlantic then operates a few Africa and India routes, in markets that have strong point-to-point demand, and that have strong demand for transatlantic connections
  • Virgin Atlantic flies to Dubai, but that’s also a market that’s hard to compete in, given how much service Emirates operates between London and Dubai

Finding new markets beyond North America and the Caribbean isn’t easy, given how strong competition is, and Virgin Atlantic’s lack of a competitive advantage. Even though Virgin Atlantic had arranged to have a partnership with LATAM for its Sao Paulo service, I’m also not surprised that Virgin Atlantic might not have succeeded in the market.

Virgin Atlantic’s route network (sort of)

Bottom line

Virgin Atlantic will be canceling its planned London to Sao Paulo route before it even launches. This is the second time that the route has been canceled, though the first was around the start of the pandemic. I’m not surprised to see that Virgin Atlantic seems to be struggling with making South America service work, given how the carrier’s network is structured.

What do you make of Virgin Atlantic cutting Sao Paulo before it even launches? Are you surprised?

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Brianair Guest

It always puzzled me how Virgin Atlantic has this relatively large route network of medium and long-haul flights but zero short-haul flights. Their shortest flight is LHR-TLV for example. I don't think there are any other full-service carriers in the world with a network like that. (Are the Virgin branded airlines even considered full-service carriers?) Why has Virgin Atlantic never really tried to establish their own short-haul network out of LHR or LGW to compete with BA? (There used to be Little Red but even that was very limited.) I feel like that might be what is holding back their growth. Having to rely almost completely on London O&D and possibly some US-India traffic to fill those flights can be an uphill battle. It would help them a lot if they had many intra-European flights to help feed their long-haul flights. CDG and AMS would be a great place to start given the plethora of intra-European Skyteam connections there.

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Duck Ling Guest

Virgin Atlantic's PR department is the most deluded, tone deaf, ridiculous outlet. WHO in their right mind would start a news release basically saying we aren't launching the flights we have been selling since sept to Sao Paulo with "We are thrilled to begin flying to São Paulo. It’s the gateway to South America and signifies an incredibly exciting opportunity for us. We regularly review our network to ensure it’s as strong and efficient as possible. Following a review of our upcoming flying programme for 2024, we will be moving the start of our highly anticipated Sao Paulo services to 2025.” They take their customers for fools.

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Andre Fernandes Guest

Their best choice should be to combine a route to Rio de Janeiro (as planned before) and Buenos Aires. Why ? Because they have the combined amount of business & leisure with lower competition compared to Sao Paulo (already served 2x daily non-stop, while BA serves both Rio and Buenos Aires with 1x daily combined). Airlines manage to get extra demand during IATA winter to destinations like EZE/GIG (American JFK-EZE is being increased, JFK-GIG seasonal services are launched) while Sao Paulo gets less business demand. To offer connections out of GRU does not help develop the service as they are fighting for the same London traffic as BA (but BA can handle Europe/Asia/Africa origination traffic). So for me, GRU isn't such a route that VS would take advantage of because of their London-Centric position. It can be a 2nd route to Brazil, but never the 1st.

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Sugar3ThousandPounds New Member

VA employee was just a biiiittt off when they chose the pin locations for their route map: - Atlanta moved 600 miles west to Shreveport, LA - Austin looking more like Midland, TX - San Francisco somehow became the midway point between Los Angeles and Seattle

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stogieguy7 Diamond

Even in the USA, their most served market (from the UK), there are glaring holes in their network. No ORD, no IAH, no DFW. Oddly, their one Texas destination is AUS which I've heard they are leaving. This hodgepodge network map is part of their problem. It's somewhat incoherent. Also, great point in calling out Dubai service. When your resources are somewhat limited, why fly there? There's SO much service already. Surely there are other, far more compelling and less competitive destinations to serve.

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