This is a pleasant surprise for United Airlines employees…
United Airlines thanks employees with bonus
United Airlines CEO Scott Kirby has this week announced that all active employees will receive a $1,000 bonus on their paycheck next month. This is intended to thank team members for their hard work during the pandemic.
Not only is this an awesome gesture, but $1,000 will make a big difference for many people. Maybe not a huge difference for a captain making $300K per year, but for some employees this could be a couple of weeks worth of pay.
United has over 80,000 employees, so that’s a minimum of $80 million in bonus payments. I guess those airline bailout funds have to be spent somehow. 😉
United’s in a good spot right now
As I’ve written about before, I’ve been impressed by United CEO Scott Kirby. I never thought I’d say that based on his time as Doug Parker’s right-hand man at American Airlines, US Airways, and America West, but he has taken a different approach at United, and has proven himself.
- At this point United is well positioned in terms of employee vaccination, which is proving a huge issue at other airlines
- In the past several months, we’ve seen operational meltdowns at American, Delta, Southwest, and Spirit, though United’s operations have been incredibly stable, despite how short staffed airlines are
- We’ve seen rumblings that some employees at American and Southwest will disrupt holiday travel to protest the vaccine mandate, so for those airlines the worst may still be ahead of them when it comes to operational issues; that’s not a problem at United anymore
While I think Kirby is doing a lot of the right things, I still think United’s biggest weakness is the general service culture. There’s no consistency to service at United, and employees range from great to awful. I wonder if these gestures, along with United generally not having quite the division we’re seeing at other airlines right now, could positively impact that in the long-run.
United Airlines is giving all employees a $1,000 bonus, to thank them for their hard work. This is a lovely gesture, and it’s quite a contrast to the general state of relations between management and employees at other airlines. Here’s to hoping that this continues to lead to an improved service culture at United.
What do you make of United’s bonus payment to employees, and the general service culture at the airline?