American Boeing 787 Loses Door Due To Dublin Airport Jet Bridge Collapse

Here’s something that will probably require more than duct tape to fix…

While details about what caused this incident are limited, there are pictures of a jet bridge having collapsed at Dublin Airport (DUB) today. Specifically, the jet bridge was connected to an American Airlines Boeing 787-8, which was supposed to operate flight AA723 to Philadelphia (PHL). When the jet bridge collapsed, it caused the plane’s second door on the left to disconnect and fall to the ground.

https://twitter.com/jaandutch50/status/1678012436878614528

The good news is that it’s my understanding that there were no major injuries. Jet bridge accidents are fairly rare, so I’m curious what the cause of this is determined to be.

The aircraft involved in this incident was a seven year old Dreamliner with the registration code N812AA. Oddly as of the time of this post, the flight still shows as operating, just with a delay of a bit over 2.5 hours.

I don’t think this Boeing 787 is going anywhere!

Admittedly American is very bad at updating flight status, though I’m a bit confused. American does have four flights a day to Dublin in summer, though the other three have already left (to Charlotte, Chicago, and Dallas). So does American have a spare Boeing 787 on the ground in Dublin, or is it simply taking the airline some time to decide whether a Boeing 787 without a door can safely fly across the Atlantic? 😉

I’d be willing to bet this isn’t some maintenance fix that’s going to be taken care of within hours, so this will likely prove hugely inconvenient for passengers.

Bottom line

A jet bridge collapsed today at Dublin Airport, and this happened while it was hooked up to an American Airlines Boeing 787. When the jet bridge failed, it took one of the doors of the 787 with it, which can’t be an easy maintenance fix. I imagine this 787-8 Dreamliner will be out of service for some time. I’m just amused that American hasn’t outright canceled this flight yet.

What do you make of this Dublin Airport jet bridge collapse?

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Thom Guest

It's apparent that the hydrologic system failed, it's not all that common for hydrologic systems to fail but in rare cases it does

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FlyerDon Guest

For me the most interesting part of this will be how the aircraft will be repaired. I’m sure AA would like to ferry it to LHR but I can’t imagine them getting approval to do so with the door missing. Maybe they could re-attached the door with a temporary fix and then ferry it to LHR unpressurized.

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STEFFL Diamond

OUCH . . . IF that would have been an Airbus A-321 door, that would have withheld that Jetbridge, just like that ASIANA 3L door opened perfectly and was in perfect condition, when a passenger opened that door in the final approach. Boeing 787-8 of course . . . a different story :-) I guess it's not hard to see, how much i dislike that plane?! ;-) Good luck AA, getting that fixed "soon" and with your decision on those planes in general.

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Matthias Guest

I really don’t believe anyone are entitled to EU 261 compensation. Yes mechanical issues often qualify, based on it being foreseen (change tires every X time, C check every Y time etc.), but an airport bridge crashing of your door, must surely be excepted, as you note in your own article: “ you’re entitled to that for any delay or cancelation that isn’t due to “extraordinary circumstances.””

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iamhere Guest

They could wet lease from a partner. May be cheaper than sending another flight and accommodating.

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