Korean Air’s Bizarre New 787 First & Business Class Cabins

I’m a big fan of Korean Air, and in particular of the fact that they’re a Chase Ultimate Rewards transfer partner. Korean Air SkyPass makes it easy to book award tickets in Korean Air first class, which is probably the best value and most readily available transpacific first class award out there.

The next plane to join Korean Air’s fleet will be the Boeing 787-9. Korean Air has 10 of these on order, and the first one should be delivered shortly. The first longhaul 787-9 destination will be Toronto as of June 2017, which is quite a long flight.

Well, Korean Air has just revealed their 787-9 configuration. The plane will feature 269 seats, including six first class seats, 18 business class seats, and 245 economy seats. The first thing I noticed about the configuration is that it’s a fairly premium-light configuration, which counters the trend for the airline (then again, perhaps the reason they’re losing money is because they have too many premium seats, and aren’t able to sell them).

Anyway, notice anything interesting about the premium cabins on Korean Air’s 787-9 seatmap (ignoring the graphics they use to represent the seats for a moment)?

Korean-Air-787-Seatmap

Here’s what Korean Air’s 787-9 first class seat will look like:

Korean-Air-First-Class

And here’s what Korean Air’s 787-9 business class seat will look like:

Korean-Air-First-Class

Yes, they’re the same seat!

Here’s the description of their 787 Sleeper First product:

Korean-Air-787-Seats-1

Meanwhile here’s the description of their 787 Prestige Suite Business product:

Korean-Air-787-Seats-2

Korean Air will have Apex Suites on the 787-9. The window seats in this configuration are my favorite business class hard product out there. So it’s a great business class product. However, it’s an interesting decision to install a first class product that’s identical to a business class product on a longhaul flight.

In fairness, many of Korean Air’s A330s have a similar configuration, with the same seat in first & business class. However, those planes are primarily used for shorter routes. When we start talking about 14 hour flights (like what the 787 will operate), personal space really does matter, and the Apex Suite doesn’t compare to Korean Air’s other first class products.

On the most basic level, the A380 has spacious and open first class seats.

Korean-Air-First

Meanwhile the Korean Air 747-8 and select 777-300ER aircraft feature fully enclosed suites.

korean-air-747-first-class-4

So installing an Apex Suite as a first class product on a brand new plane represents a pretty big downgrade.

Bottom line

The 787 is a fantastic plane, and it’s great to see that Korean Air will be installing Apex Suites in business class, given what a great product it is. However, it’s a bit surprising that they’ll also be installing Apex Suites in first class. Someone correct me if I’m wrong, but I can’t think of any other airline that installs virtually identical seats in first and business class on longhaul aircraft, and relies entirely on the soft product as a point of differentiation.

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Derek Choi Guest

The Apex Suites were originally designed as a high density first class product by B/E Aerospace. The seat is spacious but the width is closer to business class. Privacy is not as good in the aisle seats compared to the window seats.

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angst Guest

Koreans are communists at heart - vast majority are - so it's no surprise that they want to provide EQUAL TREATMENT by their own interpretation and standard. Even the government offices are far better off than private enterprise ones(who's paying for these? people's taxes). They despise those who can afford luxury yet are so envious at the same time. If there's a luxury to be had, they want to make sure that it be accessible to the wider public.But such things come with price. they don't care as long as it be spent from tax money or OPM. Korea is a land of angry labor unions and disgruntled working class looking for social upheaval and it shows on every facets of their society.

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Fred M Guest

I take the point on F, this oik never having been so privileged, but that J class looks way more inviting with all-aisle access than the ancient 2-3-2 clamber-over-your-sleeping-neighbor hard product in the 777/380 on the ICN-JFK rotation. Lower the cabin thermostat a degree or three and fit individual fresh air vents and I'd be a happy little J-class clam in that 787. I can see KE heading for an Air NZ-style Biz Premier, Premium Economy, Steerage layout on at least some routes. That is seriously going to annoy employees of a Korean company I know where the long-haul policy is 'next class up from Economy' and worker bees are very happy there's no Premium Economy on KE, the mandatory airline for travel to head office.

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J Guest

I echo the comments above. The reason why KE has first class across its entire widebody fleet is to serve government officials and executives from their chaebols (aka conglomerates). I just flew First on the 747-8 from SFO-ICN last week, and load factor was 5/6. I know the pax next to me was a KE pilot flying home, but the others appeared to be chaebol executives. The BA lounge at SFO (used for KE flights) was full of middle-aged Korean businessmen, so I felt a bit out of place. I wasn't all that impressed by the service - it was perfectly acceptable for First Class, but couldn't help but think that the flight attendants were fawning over the chaebol executives and paid more attention to them because that's KE's bread and butter for their premium cabins. That, plus the language barrier, made KE service in First one step below the service I experienced on SQ on the same trip.

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Jay Guest

I think the second comment by @betterbub said it about right. Usually, CEOs of conglomerates, as well as Ministers of Government get to fly first class - and they probably don't care about the hard product - it is the "prestige" of being in "first class" and feeling special - not being mixed up with those "commoners" (Board of Directors, or deputy ministers of government, high-ranking managers) that matters a lot to them. So - KE is probably catering to such demand - and trying to make the most out of it. (Note: Conglomerate CEOs in Korea are CEOs because they inherited the company - and they usually have strong desire to be treated differently from those from "common" background.) KE has been going premium light after their attempt at all-business class upper deck of A380 kind of failed - they cannot find routes that will fill up 91-business class seat cabin, and involuntary upgrade is very common on A380 routes. I won't be surprised to see KE installing some economy seats on upper deck when they reconfigure A380. KE has also decreased business class seat count on reconfigured 77W and 744. I wonder if KE will start eliminating first class cabins - until now, it is one of the few airlines in the world that keeps first class cabin in "every" widebody aircraft - due to high demand from both government and conglomerate contracts mentioned above.

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