Hong Kong Airport Is Adding A (Poorly Thought Out) Fast Track Security Channel

Cathay Pacific has one of my favorite first class products in the world, though in the past I’ve noted how they sort of drop the ball when it comes to the overall ground experience in Hong Kong. They have very nice check-in counters and a gorgeous first class lounge, but no sort of priority security screening or immigration.

Many other airports have developed priority queues for premium passengers, so at a minimum, it would be nice to see that for Cathay Pacific first class.

The awesome Danny Lee of the South China Morning Post reports on how Hong Kong International Airport is introducing a fast track security channel in September. You’d think this would be exciting news, though unfortunately it’s so poorly executed that it’s just about useless, in my opinion. Why?

  • The airport is introducing a dedicated premium security channel, but not a premium immigration channel, which is always where the holdup is at the airport; I’ve never waited long at security, while I’ve often waited quite a bit at immigration
  • The priority security queue can also be used by those with specials needs and reduced mobility, those who are pregnant, the elderly, and adults with infants; I’m all for providing special services for people in that category, but there’s absolutely nothing speedy about going through security with those who need extra time
  • Airlines who choose to opt into this fast track security lane will have to pay 20HKD (~2.50USD) per premium passenger for the service, so this could potentially cost many airlines hundreds of thousands of dollars per year, and you know over time the cost of that will be passed on to consumers; this is allegedly being done to subsidize this being available to those with special needs

So while I was excited when I first heard that a fast track option was being introduced, this sounds useless. The bottleneck has always been at immigration (which is right after security) and not at security, so this accomplishes very little to begin wth. I don’t remember security ever taking more than 10 minutes or so. On top of that, the priority line will also be open to those with special needs, which does anything to speed up the process.

What do you make of Hong Kong Airport’s new fast track security lane — am I missing something?

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Andy Diamond

I think there's a. it of confusion, here, as some people talk about depature immigration (i.e. emigration) and others about arrival immigration. I think Lucky was referring to depatures, which in HKG consists of two,check points: First security and second "emigration" (i.e. immigration officers checking passports/visas of persons departing. Frankly, the US, Canada or the UK have no departure passport check by government officers: You go through security and right to the gate. Obviously, these countries typically require API to be filled by the airline, so they also have a record of who departed. In HKG (similar to continental Europe, Austraila or New Zealand, however, there is separate check point, staffed with immigration officers. There are indeed not many countries who provide a government service at different service levels, for premium and non-premium passengers, as this would be seen as non constitutional. So, Lucky, that's perhaps a bit too mich to ask. Talking about HKG, I find it at the lengthy end of the spectrum for all three, immigration, emigration, security - but still bearable. Smaller airports tend to be better, for obvious reasons.

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OT Guest

Mallthus: "At the end of the day, regardless of the “two systems” mantra, Hong Kong is still China and immigration is a bureaucratic function. No amount of money, largesse, or pandering is gonna get anybody through there faster unless someone in Beijing decides it’s a good idea." You really don't know what you're talking about, do you? Immigration in and out of HK is wholly in the hands of HK Immigration Department. The under-staffing and lack of care which others have commented on here, they own 100%. There is enough reasons to bash Beijing's interference in HK, but this is just not one of them, and the SAR government can't use Beijing as a fig leaf here. It is strange because in other matters - like handling residency issues - I find them quite efficient and even friendly. Of course, as a resident, 99% of my encounters are with those awesome thumb-reading E-channels, which have made going through HK airport a breeze for us residents for many years now.

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HKPerson Guest

Hong Kong airport has oneof the quickest immigration line called e-channel for everyone who has HKID card. It takes less than few minutes to get through the line.

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AndrewM Guest

Who uses regular immigration lines these days? Anyone with a frequent flier card is eligible for eChannel at HKG, sign up takes about 3 mins.

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Him Guest

Even you can come out earlier from immgration you have to wait for your bags

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