Chase Ink Business Card Rental Car Coverage: How It Works

Chase Ink Business Card Rental Car Coverage: How It Works

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Link: Apply now for the Ink Business Preferred® Credit CardInk Business Cash® Credit Card, or Ink Business Unlimited® Credit Card

There are lots of great business credit cards, but I’d argue that the portfolio of Chase Ink Business credit cards are among the best out there. They have just about everything I look for in credit cards — great welcome offers, big category bonuses, and useful perks.

In this post, I wanted to specifically focus on the exceptional rental car coverage offered by these cards. Rental car coverage can be a valuable credit card perk, but it’s typically associated with premium cards. What’s so great here is that even the no annual fee cards in this lineup offer such coverage.

Before we get into that, let’s briefly talk about what makes Chase Ink Business credit cards so great in general.

Why Chase Ink Business cards are awesome

There are three Chase Ink Business credit cards that earn travel rewards, and they’re all incredibly lucrative. What’s most noteworthy is that they’re excellent complements to one another, rather than substitutes (and you can pick up all three of these cards).

The Ink Business Preferred® Credit Card (review) has a $95 annual fee, which is reasonable for a well-rounded business card. There are lots of reasons to get the Ink Business Preferred, including a massive welcome bonus, up to 3x points in select categories, cell phone protection, and full access to Chase Ultimate Rewards points.

Both the Ink Business Cash® Credit Card (review) and Ink Business Unlimited® Credit Card (review) have no annual fee, and offer huge welcome bonuses. The Ink Business Cash is worth getting because it offers up to 5x points in select categories, while the Ink Business Unlimited is worth getting because it offers 1.5x points on all purchases, making it a great card for everyday spending.

It’s hard to beat the value offered by these cards, so if you’re not yet in the Chase Ink Business credit card ecosystem (and are eligible), there’s no reason not to be).

You can potentially get all three Chase Ink cards

Chase Ink Business card rental car coverage details

In this post, I wanted to focus on one of the most useful perks offered by all three of these cards, as it’s rare to get this kind of benefit on no annual fee cards.

One common credit card benefit that people look for is auto rental CDW (collision damage waiver). What’s pretty remarkable is that the Ink Business Preferred Card, Ink Business Cash Card, and Ink Business Unlimited Card, all offer primary rental car coverage.

Getting this level of coverage from a no annual fee card is rare, so I think the Ink Business Cash Card and Ink Business Unlimited Card are excellent options for anyone who wants a no annual fee business card that offers solid rental car coverage.

It’s worth understanding that a collision damage waiver benefit is different from rental car insurance. A collision damage waiver policy provides reimbursement for damages due to collision or theft up to the actual cash value of most rental vehicles.

This includes physical damage and/or theft of covered rental vehicles, loss-of-use charges assessed by the rental company while the damaged vehicle is being repaired, and reasonable towing charges related to a covered loss.

This policy doesn’t cover any injuries or damage to other cars, so this isn’t the same thing as having a rental car insurance policy (which is something that virtually no card offers).

All three Chase Ink Business cards offer rental car coverage

Chase Ink cards offer primary rental car coverage

The Chase Ink cards offer primary rental car coverage when renting for business purposes, which means you don’t have to file a claim with any other source of insurance before you can receive coverage under this benefit. Furthermore, the cards also offer primary coverage if renting outside your country of residence for personal reasons, or if you don’t have automobile insurance.

The only time that coverage would be secondary is if you’re renting in your country of residence for personal reasons and have automobile insurance, in which case the coverage only supplements insurance or reimbursement from any other sources.

Chase Ink card rental car coverage eligibility

In order to be eligible for the Chase Ink rental car benefit, you need to initiate and complete the entire rental transaction using your card that is eligible for the benefit, and you need to decline the rental company’s collision damage waiver or similar provision. If you were to accept the waiver offered by the rental company, you would not be eligible for this benefit.

It’s also worth emphasizing once again that in order to get primary coverage you need to either be renting for business reasons (anywhere globally), or renting outside your country of residence for personal reasons, or not have automobile insurance.

Coverage is primary outside the US, even for personal rentals

When & where Chase Ink card rental car coverage applies

Cardmembers who are also the primary person listed on the rental agreement are entitled to this benefit, along with any additional drivers permitted to drive, according to the rental agreement.

The benefits are only valid for rentals of up to 31 days, and certain types of cars are excluded, including expensive, exotic, and antique automobiles, certain vans, vehicles that have an open cargo bed, trucks, motorcycles, mopeds, motorbikes, limousines, and recreational vehicles.

How to file a Chase Ink card rental car coverage claim

After an incident has occurred, you’ll want to contact the benefits administrator, which you can do by dialing the number on the back of your card, and they can connect you.

Incidents should be reported as soon as possible, though must be reported no later than 60 days following the date of the incident. You’ll then have to submit the following paperwork:

  • The completed and signed auto rental collision damage waiver claim form, which must be postmarked within 100 days of the incident
  • A copy of your receipt or monthly billing statement showing that the entire vehicle rental was charged to and paid for with your eligible card
  • A written confirmation from your employer that the rental was primarily for business purposes
  • If the rental was for personal use, a statement from your insurance carrier showing the costs for which you are responsible and any amounts that have been paid toward the claim (if you have no applicable insurance, provide a notarized statement to that effect)
  • A copy of the declaration page from your primary automobile insurance carrier if the rental was for personal use

Also, enclose all the documents you received from the rental car company. You should ask the rental company for these documents immediately at the time of the theft or damage or when you return the vehicle to the company:

  • A copy of the accident report form and claim document (this should indicate the costs you are responsible for and any amounts that have been paid toward the claim)
  • A copy of the entire auto rental agreement
  • A copy of the repair estimate or itemized repair bill
  • Two photographs of the damaged vehicle, if available
  • A police report, if obtainable

Once the documents are submitted, you’ll typically be paid within 15 days.

Rental car coverage is a valuable credit card perk

Bottom line

The rental car coverage offered by the Ink Business Preferred Card, Ink Business Cash Card, and Ink Business Unlimited Card, is among the best you’ll find on any business credit card. It’s especially noteworthy on the two no annual fee cards, since it’s rare you see such a benefit on a no annual fee card. Best of all, this benefit doesn’t just cover business rentals, but also covers personal rentals when outside your country of residence.

You’ll want to consult your cardmember agreement if you’re thinking of using this benefit, so you can be sure you know every little detail, and also since these benefits are always subject to change. This is one of those benefits you’ll hopefully never need, but if you do, it’ll sure come in handy.

Have you ever used a credit card’s rental car coverage? If so, what was your experience like?

Conversations (9)
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  1. Loren M Guest

    I am surprised the article didn't mention that of the 3 Chase Ink Cards, only the Ink Preferred will also give you 3x on the car rental under the travel category. So the Ink Preferred should be the go-to card.

  2. Greg Guest

    I always carry a digital copy of the Letter of Coverage, in case any rental agency doubts the coverage. Only once did I have trouble with an agent, that was with Enterprise in the US. I made a claim for minor cosmetic damage to the bumper on a rental in Portugal. I have the Sapphire Reserve card. The car rental company emailed me a repair estimate by the time I returned home, they charged my...

    I always carry a digital copy of the Letter of Coverage, in case any rental agency doubts the coverage. Only once did I have trouble with an agent, that was with Enterprise in the US. I made a claim for minor cosmetic damage to the bumper on a rental in Portugal. I have the Sapphire Reserve card. The car rental company emailed me a repair estimate by the time I returned home, they charged my account for the cost of the repair (so i received 3x UR points for the charge) and I immediately filed the claim through the Chase claim service (not sure whether its a subcontractor or just some subsidiary of Chase set up for this purpose.) I provided the necessary documentation (all docs that were easily accessible online) and by the time the bill for that cycle came in, I received a refund by direct deposit (therefore, I didn't lose the points earned for the repair charge!) into my personal checking account. It's a great benefit and one claim paid my card fee for the year!

  3. Brian W Guest

    I have used the Chase CDW to file a claim and it was a pain. They subcontract out the coverage and asked for a ridiculous amount of paperwork for a broken windshield. I would much rather deal with AMEX that processes their CDW claims in house.

  4. Jim Guest

    It used to be that Chase's (and other companies') rental coverage didn't cover a few countries. Ireland (both Republic of and Northern), Italy, Israel...and maybe one or two more. Supposedly, all countries for Chase rental insurance are all covered. Lucky us, we are going to Ireland next month.

    As a tip for others, some car companies don't realize this is the case with the coverage. I was told it's a good idea to get a...

    It used to be that Chase's (and other companies') rental coverage didn't cover a few countries. Ireland (both Republic of and Northern), Italy, Israel...and maybe one or two more. Supposedly, all countries for Chase rental insurance are all covered. Lucky us, we are going to Ireland next month.

    As a tip for others, some car companies don't realize this is the case with the coverage. I was told it's a good idea to get a letter from the CC insurance department to show to the rental agent. People have said that Chase will send this letter in pdf format showing insurance coverage in the country of interest if you call.

  5. Bob Walker Guest

    My one experience with chase rental car coverage on a totaled car from a deer impact was a hassle and before I could fill out their many forms my State Farm insurance payed for the damage

  6. Mike Guest

    Outside of what you have written, under the small prints, there are quite a number of restrictions.

  7. DB Guest

    Ben - everyone always talks about cellphone coverage as an option for the various cards however all the majors seem to provide a discount for auto pay (VZ it's $10 per line) and you can't use your credit card unless it's the VZ visa. Who is actually able to take advantage of this and how are they actually paying with the card? Also for some $10 a month might be small price to pay but across multiple lines it adds up quick.

    1. Neal Guest

      I encountered the same issue. What I did was talk to a Verizon rep and figure out how much I was paying for insurance per month with them. As I was paying $60/month for insurance, I was still ahead despite eating the bank transfer discount. I went ahead & did it - we'll see if it works as planned.

    2. Geoff Guest

      Easy. Setup autopay. Then set an alarm on your phone and manually pay your bill - $1 every month ahead of due date. Autopay kicks in for $1 when it is due and you get bonus category + insurance.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Loren M Guest

I am surprised the article didn't mention that of the 3 Chase Ink Cards, only the Ink Preferred will also give you 3x on the car rental under the travel category. So the Ink Preferred should be the go-to card.

0
Greg Guest

I always carry a digital copy of the Letter of Coverage, in case any rental agency doubts the coverage. Only once did I have trouble with an agent, that was with Enterprise in the US. I made a claim for minor cosmetic damage to the bumper on a rental in Portugal. I have the Sapphire Reserve card. The car rental company emailed me a repair estimate by the time I returned home, they charged my account for the cost of the repair (so i received 3x UR points for the charge) and I immediately filed the claim through the Chase claim service (not sure whether its a subcontractor or just some subsidiary of Chase set up for this purpose.) I provided the necessary documentation (all docs that were easily accessible online) and by the time the bill for that cycle came in, I received a refund by direct deposit (therefore, I didn't lose the points earned for the repair charge!) into my personal checking account. It's a great benefit and one claim paid my card fee for the year!

0
Brian W Guest

I have used the Chase CDW to file a claim and it was a pain. They subcontract out the coverage and asked for a ridiculous amount of paperwork for a broken windshield. I would much rather deal with AMEX that processes their CDW claims in house.

0
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