The Creative Way Etihad Is Staffing Beijing Flights

In light of the coronavirus, we’ve seen many airlines cancel flights to China. Emirates and Etihad, the two global airlines of the UAE, have taken an unconventional approach to China service, and it’s interesting to see how one of those airlines is going about staffing their flights.

Emirates & Etihad maintain Beijing flights

As I’ve written about before, both Emirates and Etihad are maintaining their flights from the UAE to Beijing. Meanwhile all other flights to China have been canceled.

The experience of flying with these airlines from Beijing sounds awful, as passengers are advised to show up at the airport eight hours early for medical exams. Ouch.

UAE airlines maintaining Beijing flights sure seems like a political move, when you consider that it’s the UAE aviation authority that told airlines to cancel all flights to China except to Beijing.

The challenge with staffing flights to Beijing

As you might expect, staffing Beijing flights is challenging for a couple of reasons:

  • Presumably many crew members view this as “risky,” and don’t want to take these flights (whether that’s a rational fear or not)
  • Many countries are asking those entering whether they’ve been to mainland China in the past 14 days, and this could present a big problem for airline crews

When Qatar Airways canceled mainland China flights, they claimed to do so “due to significant operational challenges caused by entry restrictions imposed by several countries.”

How Etihad is staffing Beijing flights

Given the situation, if an airline were going to maintain Beijing flights, ideally they’d have crews dedicated exclusively to this route for the time being. That way crew members won’t face the issue of operating a Beijing flight, and then having big issues when they try to enter another country on their next trip, for example.

But how on earth can you get employees to volunteer to operate nothing but Beijing flights? Well, Etihad has a plan.

In a memo to cabin crew, Etihad notes that “there has been significant roster disruption imposed on crew who have traveled to mainland China.”

For a temporary period, Etihad is offering cabin crew the opportunity to volunteer to exclusively operate flights to & from Beijing to resolve these ongoing roster disruptions.

Why would anyone want to do this?

  • Etihad is offering double the hourly duty pay during this period
  • Meals will be provided in the hotel, up to the value of CNY300 per day
  • The crews will be on three day rotations — they’ll fly to Beijing, have a 15 hour daytime layover (the flight lands at 8:50AM and departs at 1:25AM), return to Abu Dhabi, and then have two days off

Etihad is looking for 70 crew members to volunteer for this special assignment, and the company says “preference will be given to Chinese cabin crew who may wish to support China during this time.”

Note that “double hourly duty pay” doesn’t actually translate to twice as much overall pay. Etihad crew are paid a basic monthly salary, plus flying pay, which is their per hour pay. For most crews, just over half of their pay is made up of flying pay, so in reality their overall pay would go up by a bit over 50%.

Bottom line

If you’re going to fully maintain Beijing flights (which I have a lot of questions about to begin with, because these flights look empty), then this is definitely the way to go about it.

Etihad is creating dedicated Beijing crews who will operate nothing but Beijing trips. They’ll get extra pay and a bigger food allowance so they can have all their meals in the hotel.

I am curious if they’ll get enough volunteers, if they’ll get way more volunteers than they need, or what.

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TJ of Alex New Member

I just flew SFO-TPE in their version of PE....Business had 7 ppl and PE had 6, the back end was half full...I don’t think United made a lot of coins on this flight...

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Gianni Guest

Very interesting story. I have a question on what Max said (Feb 7th): "For example Lufthansa Group has signed an agreement with EY to accept all their China tickets". I do not understand who accepts what. Is EY accepting Lh tickets to China? Thank you

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Justine Guest

The risk is high. 8 hours arrival before a flight does not mean that passengers who do not show symptoms are not carrying the virus. Emirates makes enough money. Why don't they start putting people first. I am flying business class to south america at the end of Feb, but will fly with other airlines in the future that have showed and acted more responsibly with regards to this outbreak and putting people and their safety first.

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Sarah. k. Guest

The people saying it's "voluntary" for crew definitely either have never worked in a gulf airline before or doesn't know anyone who did. The pressure of operating flights to danger zones, even ones that had just had terrorist attacks in airports, or zones where crew are told they are not even safe to leave their hotel and their buses accompanied by some sort of safety escort, is great and daily implied that of crew don't step forward to help "their company" repercussions are going to happen. Crew can't just choose not to do it. Because simply of not enough volunteers come forward, they will schedule these flights to crew anyway. Giving crew extra money to operate doesn't make this "right" or "ethical" at all. These crew will come back and see their family and be in contact with other people. It doesn't make sense for efforts to try to control an out break are being pretty much cancelled out by measures like this. I don't understand how is it okay for airlines to still be operating to China. This is exactly what spreads disease. Why can't they just be patient until this threat is controlled? Limit travel that isn't necessary or life or death. The people saying that it affects and may kill the elderly not young people , there are reports of young healthy people dying from the disease. On top of that, if a young healthy person travels and acquires it and comes back transmits it to 2 more people, it will affect these elderly or young children with health problems too, while that person may recover, they probably won't. In what way is this ethical and okay when even the Chinese government itself is telling its people to remain indoors and striving to control this. Money wins after all!

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Amy Guest

Just to answer your worry, yes they received more volunteers than they asked, they asked for 70 they received 300.

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