United's Fancy New ...
 

United's Fancy New Boeing 787 Has Some Serious Maintenance Issues…

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United Airlines recently began service with its newest Boeing 787-9. While the airline already has a huge Dreamliner fleet, this plane is special, given that it has the carrier’s all-new interiors, and it’s in a very premium configuration. This is a plane that many United frequent flyers have been excited to fly, but actually doing…

Continue reading: United’s Fancy New Boeing 787 Has Some Serious Maintenance Issues…

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32 Replies
32 Replies
 Rhys
(@Rhys)
Joined: 5 years ago

Posts: 3

I see Charleston continues to deliver exquisitely manufactured Dreamliners, then! I wonder if United can claim compensation from Boeing.


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(@LadyOlives)
Joined: 1 year ago

Posts: 23

Made in America.


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Diamond
(@benjaminkohl)
Joined: 4 years ago

Member
Posts: 129

Ben, this isn’t even everything! A few days after domestic familiarization flights began, before the long haul launch, this particular aircraft was also involved in an incident with a jetbridge and had the L2 door pushed out of alignment. Spent a day or two out of service getting the door fixed. Brutal start.


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Diamond
(@aerob13a)
Joined: 2 years ago

Member
Posts: 1679

Is it too soon to repeat that popular saying …. “If it’s a Boeing, I ain’t going?

…. and some ORDinary people have the audacity to berate Airbus products …. 🙂


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(@PeteAU)
Joined: 10 years ago

Posts: 1497

Good old Boeing quality wins again.


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(@George)
Joined: 4 years ago

Posts: 53

My question is: does anyone knows if something similar happens with the A350 family? Or the A330neo?
If not, this in fact prove that something is quite off at Boeing


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(@PeteAU)
Joined: 10 years ago

Posts: 1497

Indeed. These aren't maintenance issues, the aircraft is brand new.


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(@Justin)
Joined: 4 years ago

Posts: 56

Towards the end of 2024, Malaysia Airlines called Airbus out for hydraulic issues on a brand new A330NEO, and called Rolls Royce out for engine issues on that same brand new A330NEO


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(@Justin)
Joined: 4 years ago

Posts: 56

There are also videos on social a passenger filmed by where an American Airlines A321XLR captain was on the PA saying that the aircraft was having computer issues. Mind you, AA’s XLRs entered service only a couple of months ago.


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 1990
(@1990)
Joined: 12 months ago

Posts: 4928

And, maintenance issues... are under the control of the airline... not an 'extraordinary circumstance.' So... we really should have air passenger rights, including compensation, when excessive delays and cancellations are under airlines control (see EU261, Canada's APPR.) So, these passengers are mostly screwed (maybe the airline helps with rebooking, accommodations, but other than a (often 'partial') refund, they don't technically have to do anything under US law). Hopefully the US will catch-up someday soon. We deserve better.


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 1990
(@1990)
Joined: 8 months ago

Posts: 85

"On the boats, (but not) on the planes... they're coming to America!" -- Neil Diamond


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 1990
(@1990)
Joined: 8 months ago

Posts: 85

At least, if these flights originated in the UK or EU, these passengers would likely be eligible for hundreds of dollars/pounds/euros in compensation in addition to rebooking or refund, thanks to UK/EU261. However, since US has no such rules, these affected passengers can 'pound sand' or 'kick rocks,' as they say.


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(@Walter)
Joined: 3 years ago

Posts: 7

Luckily the European airlines can recoup there money with issues relating to EES and stranding plus passengers at the airport


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 1990
(@1990)
Joined: 12 months ago

Posts: 4928
 luke
(@luke)
Joined: 1 year ago

Posts: 3

maybe united should have been smarter and test run the plane on domestic routes first.

Kirby your competitor thought of that!


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 Mike
(@Mike)
Joined: 10 years ago

Posts: 69

lol they did for a month SFO IAH


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(@M. Casey)
Joined: 8 years ago

Posts: 93

According to the UA fleet site at Google Docs - there is a 787-8 that has been grounded for over 2 months in ORD. Last flight was 2/08 OGGORD.

https://docs.google.com/spreadsheets/d/1ZlYgN_IZmd6CSx_nXnuP0L0PiodapDRx3RmNkIpxXAo/htmlview#gid=13


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(@betterbub)
Joined: 5 years ago

Member
Posts: 744

For Tim Dunn this is the equivalent of winning the Super Bowl


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 TM
(@TM)
Joined: 16 years ago

Posts: 98

It's reportedly a door issue. This same aircraft was taken out of service in early April while on its domestic circuit. MX flew two test flights on 4/11 and 4/15 and then returned it to service on 4/19. It operated a few more domestic segments prior to entering international service on 4/22.


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(@Vf2007)
Joined: 7 years ago

Posts: 2

I've been delayed/cancelled way too often with Deltas A330neos. I try to avoid them if possible.


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(@JamesBond)
Joined: 5 months ago

Posts: 1

You're putting it all on the new interior. How about the manufacture of the airplane. I foresee more electrical gremlins from another yet to be certified airplane model from the same manufacture.


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(@ord_is_my_second_home)
Joined: 4 years ago

Member
Posts: 714

Yes, I do. A lot of us Americans bake in the Built On Friday trope to complex machinery. The only advantage stinky Airbii has is access to German engineering.


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(@Eskimo)
Joined: 9 years ago

Posts: 6293

Nah, Tim has no clue about a big bowl filled with chips.

He thinks the Seahawks suck because SEA is a Delta fortress and adding a 12th person will be a cost disadvantage against Delta.

He thinks NY Jets sucks because every Jets in NY are slot restricted
He also knows NY Giants is actually in NJ and EWR sucks too, just ask UA.

Meanwhile Tim enjoys who dat French lily flower sticking up his behind because it adds to his bottom line.


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(@Eskimo)
Joined: 9 years ago

Posts: 6293

So you want EU261 like.
Unionized employee.
But refuse government bailout.

Flying will not be affordable for everyone anymore.


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(@AeroB13a)
Joined: 2 years ago

Posts: 3849

The silence of the Boeing fanboys is deafening!
Perhaps they are sick to their back teeth of attempting to defend the indefensible?


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 Kris
(@Kris)
Joined: 6 years ago

Posts: 8

IIRC Delta spent like $100M to become "the official airline of the seattle seahawks" it was like 5x more than Alaska had paid before. Maybe they should look to cut costs there rather than laying off staff at corporate HQ


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(@Eskimo)
Joined: 9 years ago

Posts: 6293

Like the silence of de Havilland.
Too busy killing people.


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Diamond
(@tim-dunn)
Joined: 5 years ago

Member
Posts: 7485

and to think this aircraft was delayed being delivered to United by a matter of years... even as UA has scores of airplanes - not just Boeings - grounded due to engine problems which is not at all Boeing's fault because Boeing doesn't build engines


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(@rrapynot)
Joined: 6 years ago

Posts: 345

Are you familiar with Ryanair, Wizzair and EasyJet? They have to abide by EU261 but have very cheap fares and they are profitable.

Have you heard of British Airways, Air Grande and Aer Lingus? They are all union airlines an have to abide by EU261 but have very cheap fares inside Europe an are all profitable.

Passenger rights and unionised employees don’t equal unprofitability. Poor management does though.


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(@Anthony)
Joined: 9 years ago

Posts: 393

Built in America, built by Boeing. When is America going to be the best manufacturer? Or not.
Maybe America sits by and watches China zoom past. Airplane manufacturing is up and coming in China, just like everything else, from blood thinners for American hospitals to exact scientific instruments.


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(@AJ Denver)
Joined: 5 months ago

Posts: 1

Boeing fanboy here. Likely because we build planes so strong they don’t need aligned doors or doors at all (see Alaska blowout and safe landing). Probably forgetting doors and such because they are buried in new orders. Push em out, even broken they aren’t French with german electrical. I can hear weird grinding and screeching as we lift off now.


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 TJ
(@TJ)
Joined: 5 months ago

Posts: 1

Why silent..
It happens , nothing new..
Instead of getting on Boeing ,how about looking back a few years about a new A350 delivered to British Airways with a host of issues as soon as it entered service .
Another memorable Lemon..


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