Hyatt has announced that it will be switching to a new central reservations system next year. This has some positive implications.
Continue reading: Hyatt Transitioning To Sabre Reservations System In 2024
Share your questions, experiences, and thoughts below.
Random complaint about Marriott. As a business traveler if I book with Hyatt and it says it’s $220 a night then when I get the bill it’s 4 nights at $220. Great! Super easy to do my expense reports.
With Marriott it might also say $220. But it’s Sunday $145, Monday $275 etc. And I need to pull out F&B so I can’t just add $220 plus tax and multiply by 4 I have to add all the F&B together.
I assume Marriott does this to get better RevPAR, ADR numbers. I hope Hyatt doesn’t start doing this.
100% Hyatt will move to dynamic pricing for awards if they can't currently but will be able to with the new system.
So if room availability is more real time does that mean hotels can't keep lying about suites not being available for Globalist upgrade when they show in the app as available for the duration of the stay? Nah, they'll just make up a different excuse
Calendar search just means that everyone will be able to see the cheapest dates, which will then be booked and off the market, leading to devaluation by default. Certain dates will be booked and sought after by virtually everyone, others will remain empty. Hotels will want to fill those…so prices could go down. Dynamic pricing by default. I give Hyatt maybe 3-4 more years, maximum, before they go down the Marriott/Hilton/IHG road. At that point, I’ll be interested to see the discourse over whether Choice - and it’s Preferred Hotels partnership - is worth serious consideration as an earn/burn program.
Agree. They're buying the capability now for a future devaluation of the program. Ben's right that in the short term it's good. But long term all these programs have the same destination.
"I suppose anything is possible, and perhaps World of Hyatt will eventually switch to dynamic award pricing. However I wouldn’t assume that this is a primary motivation for switching to Sabre, or that this is immediately planned."
Lucky isn't naive, so perhaps this is his attempt at dry humor. Ha. Ha.
WOH is definitely my favorite hotel rewards program, but with this move I think we can all see the Death Star approaching Alderaan here. Does anyone think Hyatt is embarking on this major change in booking systems primarily for the benefit of its customers?
Hyatt already does this at many properties. Check out The Time hotel in NYC for example.
That means Hyatt is switching to the system Marriott has used for a while. There will be a devaluation coming too. Not in the traditional sense, but with dynamic pricing the same hotels may cost you the same or more depending when you stay.
If the company is only paying for the room and fees and you're paying for F&B you can ask for separate payments and separate bills and not need to calculate anything.
“I suppose anything is possible, and perhaps World of Hyatt will eventually switch to dynamic award pricing. However I wouldn’t assume that this is a primary motivation for switching to Sabre”
No, Hyatt will move to dynamic pricing in one or two years at most. Since if you know how much Hyatt compensate Hotels, constantly paying more than 1c/p per Hyatt (Or UR) point to hotels aren't sustainable.
Very unsurprising considering Hyatt’s Chief Information Officer, Eben Hewitt, is Sabre’s former CTO. It was only a matter of time.
Agree with several others that this is mainly to create dynamic pricing. I know you get paid by Hyatt for some of these posts so you need to be diplomatic, but given the nature of what's to come it'd be better to not report this at all if you can't be open about it.