How Long Do Capital One Mileage Transfers Take?

Hey Ben, I transferred to Cathay in September and it was instant. Not sure if anything changed since, but letting you know 🙂

I did a transfer to SQ in December and it was also instant. I was combining with miles from Citi and those took about 12 hours.

Emirates is not always instant! I transferred last week and it took 4 days. Thank goodness the seats I wanted were still available. I called Venture X customer service to see if there was some issue with the transfer and there wasn't. The agent said sometimes it takes a while for Emirates to accept the transfer.

Just my experience, but on Jan 1 of this year I transferred to Turkish (first time transfer from my C1 account, and into my TK account) and it was instant for me.

Where you going? I cashed 150,000 points to Cathay to book 2 Japan Air Business tickets from Boston to Bangkok. Thought that was a pretty good deal, but I am sure the pros on here think I got swindled lol

I just transferred to Cathay the other day and it was instant. Do note that to use Cathay miles for someone else, you first have to attach their name to your profile.

It took over 72 hours to transfer my C1 miles to Turkish and Flying Blue this last Nov.

I had previously always had instant transfers. I searched the topic and it is not an isolated incident as there are other C1 users that have had the same issue. Thankfully, once I realized the miles were not being transferred instantaneously I was able to call and get the flights out on hold.

Just want to warn people it is not always instantaneous.

I just transferred (last week of December) Cap1 points to Emirates for business class tickets for my wife and me. The transfer took a little over 24 hours. Cap1, when contacted, swears the delay was on Emirates end. Not surprisingly, Emirates begs to differ. I had to call Emirates and ask them to put the flights I wanted on hold, which they did, until the points arrived in my Emirates account.
So I echo what Ramon says in the comments: Don't bet your life on an instant transfer even to partners where the chart says the transfers are instant.

I transferred 100,000+ miles from my Capital One account to my Singapore Airlines Krisflyer account five days ago, along with a much-smaller number of points from my Chase account.

The Capital One points were in my Krisflyer account about two minutes after I made the transfer. The Chase points took 69 hours to arrive. That was a looong 69 hours, but fortunately, the saver award seats were still available when the points arrived.

Hi Ben,

It would be useful to indicate in this type of article not only which airlines points don't transfer instantly to but which of those airlines allow holds on awards to give people time to make the transfer. And also how long the allowed hold might be.

Enjoy your blog very much. Thanks for all the hard work!

Same for me on Jan 8.

I actually like your redemption. I transferred 282K total for 2 SQ J from HKG-SIN and SIN-LAX. I know everyone would bring up using Aeroplan for 90K but it violated their no backtracking rule and even separately there was no availability when I needed it. I spent 168K CX points on 2 CX J tickets LAX-HKG. People act like you are wasting your points when you use them for the travel that suits you best, but I still have over 300K in transferrable points, so what was I saving them for? I'll earn another 100K before I take that trip.

Perhaps people should be aware of the many issues people have had transferring from the Venture program due to security checks/fraud prevention. Personally I was blocked for two MONTHS in late 2023 due to the mobile phone text MFA not working, and others had the same issues.

Other people found their miles vanished and/or they forbidden from transferring due to fraud prevention measures.

Not sure if this is still an issue.

This can be found in the relevant forum on FlyerTalk. E.g. https://www.flyertalk.com/forum/capital-one-rewards-miles/2139806-cannot-access-convert-miles-due-mobile-network-two-factor-authentication-failure.html and https://www.flyertalk.com/forum/capital-one-rewards-miles/2083200-capital-one-points-transfer-security-delay-issues.html

Cap 1 does seem to have some teething challenges as they get further into this points thing. Amex blows them out of the water here.

Tried transferring almost 300k to Aeroplan. Nothing. No email confirmation. Nothing. Waited 24 hours. Nothing. Just called C1 and the agent seemed to be clueless. Said she'd open a ticket that will take 10-12 days to get a reply. I asked that they cancel the transfer if they aren't willing to actually do it in a reasonable manner and I'll just transfer amex points.

We shall see, but this experience has me valuing my amex points even more now. C1 points are great in theory, but if transferring them when needed is a crapshoot then the value shrinks. Never had a problem with amex.

Transfer to Eva Air and Singapore Air was instant for me.

I agree that transferring needed miles is risky with Cap One. I found four business class seats for my family and it’s been 24 hours since I transferred my miles. Capital One is breaking my heart! I’ll never fully trust them again.

It seems to be hit or miss still. I tried a test transfer of 1k miles to my Singapore KrisFlyer account and it hit instantly. Encouraged by this, I tried a larger 270k transfer around 20 mins later and ... nothing. The balance is deducted from my CapOne account but there's no record of it yet (24 hrs and counting) on my Singapore Airlines account. Called CapOne and they told me the same thing others here have said - "we have no visibility after it's deducted, transfers can take up to 15 days, getting a response to a support ticket might take 10-15 days" etc. Thankfully have been able to place the itinerary on hold for the whole 15 day period, which is very generous of Singapore Airlines.

It’s a terrible program. For the third time in a row the transfer is held up indefinitely. I am waiting on Air France and Ethihad transfers to go through. It really makes the program so much less valuable.

For what's its worth - I just requested a 5,000 mile transfer from Cap One to Turkish and it was instantaneous

same for me on Aug 14

Requested 110,500 from Capital to Flying Blue over 24hrs ago. Still not arrived :-(.