Posts from me are going to be a bit lighter over the next week as I travel to the Maldives. As you may (or may not) know, I also have a points consulting service, whereby we help people redeem their airline miles. I have several colleagues working with me, and they’re some of the most knowledgeable and passionate people I know in this hobby. This post is from my friend Tiffany, whom you’ve heard from before.
For absolutely no good reason, I never got around to linking my AAdvantage and Dividend Miles accounts. It may have had more than a bit to do with being in denial about the imminent demise of creative award routings, but I digress.
View From The Wing noticed it was now possible to manually link accounts, and while I certainly don’t have an urgent need for more AAdvantage miles, it seemed polite to be part of the solution to reconciling millions of member accounts rather than exacerbating the problem.
Like everything else with the US Airways and American integration, the process was surprisingly easy.
I logged in to my AAdvantage account at about 8AM, and clicked on the link to “Merge accounts.”
I then logged in to my second AAdvantage account (the old US Airways account) in an incognito window, just to make sure the account details matched up. I had to remove my middle name from the US Airways version, but that took about four seconds.
After submitting the form, I received a notice that the request was being processed:
And also received an email confirming the request to deactivate the secondary account:
In the spirit of solid communication, the primary account also received an email!
About ten hours later, a final email confirmed the accounts had been merged, and my AAdvantage miles balance reflected the combined total:
The entire process (including taking screenshots) took less than two minutes. If you have duplicate accounts there’s no reason not to get everything merged together.
Now I just need to reconcile accounts for my husband, our parents, the dog…