On New Year’s Eve/New Year’s Day (depending on where in the world you are), Cathay Pacific had some insanely low premium cabin fares for travel originating in Vietnam.
As I shared after the fact, it looked like a ton of people booked these fares, and Cathay Pacific first class cabins were in many cases sold out altogether months and months in advance.
The airline said that they’d make a decision on Wednesday about whether or not to honor these fares, and sure enough, they have. Cathay Pacific will be honoring all of these first and business class mistake fares — WOW!
As they Tweeted:
Happy 2019 all, and to those who bought our good – VERY good surprise ‘special’ on New Year’s Day, yes – we made a mistake but we look forward to welcoming you on board with your ticket issued. Hope this will make your 2019 ‘special’ too! #promisesmadepromiseskept #leassonlearnt
Happy 2019 all, and to those who bought our good – VERY good surprise ‘special’ on New Year’s Day, yes – we made a mistake but we look forward to welcoming you on board with your ticket issued. Hope this will make your 2019 ‘special’ too!
— Cathay Pacific (@cathaypacific) January 2, 2019
I have to be honest. I didn’t want to put negative energy out there, but I thought the odds of Cathay Pacific honoring the first class mistake fares was slim, so I’m extremely pleasantly surprised by their decision.
Back in the day I felt like I had gotten pretty good at predicting whether or not mistake fares would be honored, though nowadays I really feel like it’s anyone’s guess.
I’ll go so far as to say that I think this might just be the mistake fare of the decade. I can’t think of another widespread case where an international first class fare this low was honored.
Kudos to Cathay Pacific for honoring these tickets, and for quickly they’ve come out to reveal that they plan on honoring them. Cathay Pacific is one of the airlines that does the least discounting of their first class, so it’s pretty remarkable that they’re honoring this.
What a start to the year!
Were you able to take advantage of this fare, and are you surprised to see Cathay Pacific honoring?