Passenger Shares What It Was Like On American Plane That Had Wing Strike On Takeoff

Yesterday I shared the story of what happened to an American Airlines A321 last week that was scheduled to fly from New York to Los Angeles. Immediately after takeoff the plane banked uncontrollably 45 degrees to the left, causing the wing to strike a sign to the side of the runway.

The pilots didn’t initially realize what happened, but further into their climb they contacted air traffic control to return to JFK, and the plane landed without incident.

The NTSB is now investigating the incident, which sounded terrifying. I can’t imagine sitting in a window seat on the plane, and banking 45 degrees to the side just a moment after takeoff, all while seeing the wing strike a sign on the ground.

So, what was it like onboard? A reader who was booked on this flight and who also had a window seat on the left side of the plane has shared her experience with me:

I was a passenger on AA Flight #300 departing JFK to LAX. I also had the good fortune (obviously I’m kidding) of witnessing the wing scraping the ground, sparking and bending during takeoff. Takeoff was unusually aggressive and tilted forcefully on the left side of the plane causing the damage to the wing. Most passengers, including a friend I was traveling with, didn’t notice anything other than there was a violent takeoff. Most passengers who had window seats on the left side of the plane were freaking out, myself included (I thought we were going to be incinerated if the sparks turned into a fire, couldn’t believe we were in the air with a tattered, flapping wing and I didn’t call my mom before we got on the plane).

I was waiting for the pilot to make an announcement which didn’t come until we were 15 mins in the air. At that point, he announced that the emergency controls kicked in and it didn’t make sense to fly to LA in this condition. We returned to JFK safely and were going to be put on a different plane. Thank God no one was hurt. Very close call but very scary. I hope this answers some of the questions in your comments section. The situation was initially minimized but now that there is an ongoing investigation, I felt compelled to clarify a few points.

Once back at JFK, we were told that we would be leaving at 2am and to wait in the lounge. We had everything we needed. The flight was then cancelled for the night and scheduled to depart at 9am Friday morning. We were given vouchers for food, transportation and lodging. AA and the pilot handled the situation well considering that they likely didn’t know the severity of the situation at the time. Overall, I’m grateful we made it back in one piece. I’ll likely be seeing my shrink consistently over the next few months but I’m in good spirits considering.

It will be interesting to see what the NTSB report about the incident reveals. Kudos to the pilots for getting the plane safely back on the ground.

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Pogonation Guest

Sounds to me like pilots too aggressive with the stick and also too high angle of attack caused left wing to stall and hence the roll. Poor piloting in my opinion.

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Mike S Guest

“I was waiting for the pilot to make an announcement which didn’t come until we were 15 mins in the air.” Just a quick reminder for all reading this and think communication is routine in an emergency. It is NOT. Be lucky you got anything. Three golden rules of aviation in an emergency are, in order: 1. Aviate. (In simple terms, keep the aircraft in the air!) 2. Navigate. (Control its direction and destination) 3. Communicate. (First with towers, control centers, etc.) Only after all three of the above are fully under control may you, as a passenger, have the privilege of hearing from the cockpit about the situation. :)

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Phillip Diamond

Sounds to me like a smear campaign from Boeing trying to move attention from the Max mess to Airbus!

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C. G. Guest

When both pilots use the sidestick at the same time the inputs are additive and the aircraft announces "dual input". Additionally a set of lights in front of the pilots depict who has priority and whether the other stick is active. Priority is also announced. Dual control in the airbus is a weak design area without a simple solution. Much simpler with linked controls. That said, the sidestick is decidedly superior in almost every other aspect.

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Abe Guest

It’s high time Airbus fixed the joystick issue so both pilots know whose inputting controls at any given time to prevent these issues.

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