American Still Waives Change Fees When Upgrading Award Tickets

Last July I wrote a post about how American will waive award change fees when you’re voluntarily upgrading the class of service for an award within the same region. Basically, American has the following verbiage regarding fees when changing award types:

A $150 USD charge or additional miles will apply for a change to an eligible origin or destination on a MileSAAver or AAnytime award, (waived for AAdvantage Executive Platinum members using miles from their account). This additional charge or miles are waived when voluntarily upgrading to a higher award level in the same region.

Ordinarily if you change the origin, destination, or award type, you’d pay American’s $150 change fee. So if I had a business class award and wanted to change it to economy I’d have to pay $150 to do so. Along similar lines, if I had booked a standard award and saver space opened up, I’d have to pay $150 to change that award.

Cathay-Pacific-Business-Class
Cathay Pacific business class

However, American specifically has an exclusion whereby you don’t have to pay to upgrade the class of service on an award ticket within the same region. To give an example, say you lock in a Cathay Pacific business class award 11 months out, and first class award space only opens up shortly before departure (as is the norm). You could switch that award and pay just the difference in miles and not the change fee.

Cathay-Pacific-First-Class-02
Cathay Pacific first class

I’ve received a lot of questions lately about whether this policy has changed or not, since some report having been told there would be a charge for such a change. What’s interesting is that the above quoted text no longer appears on the AAdvantage Award Travel page. So I followed up with American to get the scoop, and they told me the policy is still in place, and they’re investigating why it no longer shows up on the site.

But in the meantime, voluntarily upgrading an AAdvantage award to a higher award level within the same region doesn’t carry a change fee.

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Mark Guest

I was able to cite this policy and make a free change on my SFO-DFW-LGA itinerary (25k SAAver) to the Flagship SFO-JFK flight (32.5k SAAver) after being told there'd be the $150 reinstatement fee since I was changing destination airports.

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David Guest

Upgrade from Econ to Business with same city pair on a different date - does it still qualify for the fee waiver?

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Mingster Guest

Hey Ben, Do you think this policy will still hold when the merger with US Airways is complete? I've got a LHR-ZRH in J, ZRH-HKG in F and HKG-SIN in J coming up, booked with US Airways Dividend Miles and was wondering if they might waive the change fee if I find an LHR-SIN in F given that I've already paid the F equivalent in miles for this itinerary.

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UAPhil Member

Lucky, is upgrading from MileSAAver to AAnytime considered an upgrade? For example, if I'm flying on an economy MileSAAver award on AA/US metal, and want to change the date, but no MileSAAver seats are available on the new date, would I need to pay any fees? ($150 award change fee? $75 close-in booking fee?)

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Gordon Guest

Ben, How about a reward ticket on Cathy issued via US air? Can I move from business to first on the same itinerary without paying fee (just extra miles)?

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