Citi Strata Elite Card $300 Annual Hotel Credit: How Hard Is It To Use?

Citi Strata Elite Card $300 Annual Hotel Credit: How Hard Is It To Use?

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Link: Apply now for the Citi Strata Elite℠ Card

The Citi Strata Elite℠ Card (review) is Citi’s new premium credit card. The card has a big welcome bonusmany people should be eligible for the product, and it’s a card that I recently applied for. There’s likely a particular interest in this card since Citi ThankYou points can be transfered to American AAdvantage.

The card has a $595 annual fee, but offers a variety of perks that can help justify that. These benefits include a $200 annual “Splurge Credit,” a $200 annual Blacklane credit, four annual Admirals Club passes, and more. In this post, I’d like to take a look at the $300 annual hotel credit offered by the card.

What are the restrictions associated with this benefit, how complicated is it to use, and how much should we value this perk? Let’s go over all the details…

Details of the Citi Strata Elite Card hotel credit

The Citi Strata Elite Card offers a $300 hotel credit annually, valid for hotel stays of two or more nights that are booked through Citi Travel. As you’d expect, there are some terms to be aware of:

  • The $300 credit is offered per calendar year, though the calendar year is based on when you book, rather than based on when you stay; that means you could use a credit for a stay the following year
  • The credit is only valid for hotel stays of two or more consecutive nights booked through Citi Travel via cititravel.com or by calling the Citi Travel service center
  • To use the credit, you must pre-pay for your complete stay with the Citi Strata Elite Card, ThankYou points, or a combination thereof; note that pre-paying doesn’t necessarily mean the rate is non-refundable
  • If you use this credit, the $300 will be applied to your reservation at the time of booking, so this is an immediate rebate, rather than an after the fact refund
  • You can use this across one or more transactions, so if your reservation costs less than $300, the remaining amount of the annual benefit will be available with the next eligible booking
  • If you cancel a booking, the credit will be returned to your account, and will retain the initial expiration date
  • While the Citi Strata Elite Card offers 12x ThankYou points on hotels booked with the card through Citi Travel, you wouldn’t earn points for the portion of the stay covered with the credit
  • The reservation must be made by the primary cardmember, but reservations can be made in the name of the primary cardmember or authorized users
  • If you also have the Citi Prestige Card, the $300 annual hotel benefit can’t be used in conjunction with the fourth night free benefit offered by the Citi Prestige Card
Citi Strata Elite Card hotel credit

Logistics of the Citi Strata Elite Card hotel credit

Since I recently applied for the Citi Strata Elite Card, let me share my experience with the logistics of the $300 annual hotel credit. On the benefits page of your account, you’ll see a tracker that shows how much of your annual hotel credit you’ve used so far.

Citi Strata Elite Card hotel credit tracker

Then when you actually want to redeem your credit, just go to cititravel.com, log into your account, and select the Citi Strata Elite as the card for the transaction. The Citi Travel portal is in partnership with Rocket Travel by Agoda, so you have access to a huge number of properties around the globe.

You can enter your destination, dates, and number of guests, and then you can search hotels across a wide variety of metrics.

Citi Strata Elite Card hotel credit booking

To pick a random example, let’s say you want to spend two nights at the Hotel Indigo Bangkok Wireless Road

Citi Strata Elite Card hotel credit booking

You can select your preferred room type, and then proceed to the booking page.

Citi Strata Elite Card hotel credit booking

If you have an eligible $300 hotel credit, then on the booking page, you should see a box that you can check, allowing you to apply the credit toward the hotels tay. For example, in this case the hotel comes out to $306.17, so after the $300 credit is applied, the total due would be just $6.99. As you can see, the credit can even apply to the taxes and fees on a booking, which is great.

Citi Strata Elite Card hotel credit booking

Let me emphasize a few points:

  • Online travel agency rates for hotels don’t always match the price you’ll find directly with hotels; often you’ll find a slightly lower rate directly with the hotel, and in rare instances, you may find that online travel agencies have lower rates
  • If you’re staying at a hotel with a loyalty program, the catch is that you generally won’t earn points or receive elite benefits if you’re staying on an online travel agency booking
  • I said it above, but I think it bears repeating — while you need to book a pre-paid stay to use the credit, that doesn’t mean it’s non-refundable, so these bookings often still have good flexibility

Is the Citi Strata Elite Card hotel credit worth it?

The value proposition of premium credit cards is pretty consistent, in the sense that the cards have steep annual fees, but then offer credits and other benefits that can help offset those fees.

Would I rather have an annual fee that’s $300 lower instead of a $300 hotel credit? Of course. But I actually think this is a reasonably easy credit to use. The play here is to book the cheapest two night hotel stay that you’re planning during the year through Citi Travel, while getting as close to a $300 total as possible.

What I appreciate here is that the credit applies even if the stay costs less than $300 (though you only get credited as much as you’d spend). I’d also recommend making the booking with the lowest opportunity cost, ideally at a hotel that doesn’t belong to a major loyalty program, or where the rate difference between Citi Travel and other sources is minimal.

Even without much effort, I’d say that I conservatively value this credit at maybe half of face value, since I do with some frequency make stays of two nights at hotels in this price range.

If nothing else, this could come in handy in a situation where I need a really early check-in time (due to an early flight arrival), and then I can just book a stay of two nights to use this credit and guarantee early check-in.

In isolation this credit is easy to use, though of course I also have to acknowledge the reality for those of us who are miles & points maximizers. There are so many credit card perks to keep track of and to maximize, and at times, that can start to feel like a chore. It’s why the concept of credit card fatigue is increasingly becoming real for many people.

The $300 hotel credit is pretty straightforward to use

Bottom line

The Citi Strata Elite Card offers several valuable benefits, and among those is a $300 annual hotel credit. This is valid for pre-paid Citi Travel bookings of two or more nights. The good news is that it’s super easy to use, and the $300 credit is applied immediately at the time that you book.

While I wouldn’t consider this to be worth face value, I’d say it still fits in the category of adding value, rather than being in the “don’t even bother” category.

What’s your take on the Citi Strata Elite Card $300 hotel credit?

Conversations (3)
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  1. Ed Guest

    Strange that the site doesn't list any hotels in Bali nor all of Indonesia for that matter nor Malaysia either.

  2. Traveller Guest

    One thing to note about booking through the Citi Travel portal is they themselves book through a third party online travel agent (ie. Expedia). So, if something goes wrong, you have to contact Citi Travel, but they then have to deal with the third party which can sometimes cause delays in rectification.

    Separately, I had an experience where a 5-star hotel in Europe advertised a list of benefits for suite guests who booked into...

    One thing to note about booking through the Citi Travel portal is they themselves book through a third party online travel agent (ie. Expedia). So, if something goes wrong, you have to contact Citi Travel, but they then have to deal with the third party which can sometimes cause delays in rectification.

    Separately, I had an experience where a 5-star hotel in Europe advertised a list of benefits for suite guests who booked into their suites, one of which was a complimentary one-way transfer from the airport. I booked a higher end Suite at this hotel through Citi Travel but when I followed up with the hotel about the transfer they said that the benefit only applied if booking direct through the hotel even though there was no such restriction listed on their website.

    1. Peter Guest

      I feel like many hotels are very familiar with Amex FHR and less familiar with the copycats.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Peter Guest

I feel like many hotels are very familiar with Amex FHR and less familiar with the copycats.

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Ed Guest

Strange that the site doesn't list any hotels in Bali nor all of Indonesia for that matter nor Malaysia either.

0
Traveller Guest

One thing to note about booking through the Citi Travel portal is they themselves book through a third party online travel agent (ie. Expedia). So, if something goes wrong, you have to contact Citi Travel, but they then have to deal with the third party which can sometimes cause delays in rectification. Separately, I had an experience where a 5-star hotel in Europe advertised a list of benefits for suite guests who booked into their suites, one of which was a complimentary one-way transfer from the airport. I booked a higher end Suite at this hotel through Citi Travel but when I followed up with the hotel about the transfer they said that the benefit only applied if booking direct through the hotel even though there was no such restriction listed on their website.

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