Singapore Airlines’ New Le Labo Business Class Amenity Kits

Singapore Airlines is refreshing its business class amenity kits, for the first time since the airline introduced them in 2020 (thanks to The Milelion for flagging this).

Singapore Airlines updates business class amenity kits

As of December 24, 2024, Singapore Airlines is introducing a new amenity kit in business class on flights of over six hours, which is available upon request.

The new amenity kit is in partnership with New York-based slow perfumery brand Le Labo Fragrances, and the kit has three products — hand pomade, face mist, and lip balm. The items are stored in a waxed cotton canvas pouch inspired by Le Labo Fragrances’ lab aprons. As it’s described, over time the canvas develops unique textures and hues, making each pouch a personal keepsake that can be used as a travel document holder.

Singapore Airlines’ new Le Labo amenity kit

This new Le Labo amenity kit will be replacing Singapore Airlines’ previous business class kit, which featured products from Penhaligon’s. That kit also had three items, including hand lotion, face mist, and lip balm.

Singapore Airlines’ old Penhaligon’s amenity kit

Meanwhile Singapore Airlines’ first class amenity kit features product from Lalique, and it’s my understanding that nothing is changing there.

Singapore Airlines’ current first class Lalique amenity kit

The history of Singapore Airlines business class amenity kits

Singapore Airlines is one of the world’s best airline brands, and is known for is known for having one of the world’s best business class products. Despite that, it’s interesting to note the unconventional approach that the airline has historically taken toward amenity kits.

Up until late 2020, Singapore Airlines didn’t offer any sort of amenity kits in business class. That seems strange on the surface, since amenity kits in business class on long haul flights are almost a basic expectation.

Instead, on long haul flights the airline had offered slippers, eye shades, and socks. Then the lavatories would be stocked with most of the items you’d usually find in amenity kits, like dental kits, combs, etc.

Singapore Airlines’ business class slippers, socks, and eye shades

Why did the airline not introduce amenity kits for so long?

  • Offering them costs millions of dollars per year, and the airline thought money could better be spent on the passenger experience in other ways
  • With most other airlines offering amenity kits, it’s not an area where the airline could even really differentiate itself
  • Many passengers simply leave them behind, and they’re wasteful

I both agree and disagree with this perspective:

  • I’m not sure I buy that other airlines offer them, and therefore it can’t be a competitive advantage; other airlines also offer food, drinks, Wi-Fi, entertainment, etc., but that doesn’t stop Singapore Airlines from offering those things either
  • I do agree that amenity kits are rather wasteful, since you do see a lot of them left behind

As you can see, even when Singapore Airlines did introduce amenity kits, the focus was on a few products from a luxury brand that are in a nice pouch, while all the individual amenities (like dental kits) continue to be available in the lavatory). I think that’s a fair compromise in terms of offering everything that passengers could need, without being overly wasteful.

Singapore Airlines’ 777 business class

Bottom line

Singapore Airlines is rolling out new business class amenity kits, in partnership with Le Labo. The new kits are in updated pouches, and you can expect some hand lotion, face mist, and lip balm. As before, other amenities are available from the crew and in the lavatories. These new kits look great, and I’m a fan of Le Labo products, so I’m happy to see this change!

What do you make of Singapore Airlines’s new business class amenity kits?

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kimshep Guest

A lot of the problem with pax eschewing Amenities kits comes down to 'cost' savings' and the relevance of the product spread included. Going back to the 1980's - 1990's, international airlines typically included useful items such as a pen, a disposable razor (for men), feminine hygiene packs (for women), toothbrush, toothpaste, a hairbrush or comb, slippers, socks, a face spray, moisturizing cream, eye-mask et al. Some would also include a shoe-horn, a postcard or a pin (QF). LAN Chile also used to include a handy shoe-bag. And amenity kits were often offered in a gender-based format. Most inclusions were quite useful. The addition of a fragrance was a 'bonus'. And then, along came the concept of pajamas from the better carriers. That was when the cost-cutting started to bite - and inclusions started to shrink. Imagine being on a 14-17 hour flight today and not being able to freshen up with a shave, or breath freshener, or toothpaste? Today's amenity kits seem to be based on the airline's perceived sense of 'brand' desirability - as opposed to the *usefulness* of included items. Ergo, more kits are discarded / left on-board, given that the desirability of goodies no longer aligns between the airline and its passengers. Whilst not a 'fan-boy' of Emirates, it is one of a very few carriers that actually manages to successfully 'balance' the the requirements of passengers while promoting 'luxury' items in their kits, BTW, not all airlines pay for or cost their amenity kits. It is a competitive landscape - and some of the 'designer' houses actually provide the airline with packages that showcase their particular brand, either FOC or at an artificially reduced price ie; the effect of a 'sample' bag. To my way of thinking, airlines would be well-advised to survey their pax on what is actually 'desirable' to their customers, rather than simply including stuff that they *think* elevates their brand. Oh, and a shout-out to international carriers that actually do provide an accessory kit to their economy / coach passengers. There are still some out there.

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Baliken Guest

I recall fondly the days in Raffles Class when SQ gave passengers a departing gift. I had so many sQ wallets.

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AeroB13a Guest

Amenity kits are not freebie’s, they are paid for like food and beverages, by being charged for as part of the ticket price. By not using or taking an amenity kit, etc, the cost saved by the airline simply increases the bottom line. Pens were stopped from being offered when technology replaced the written customs and landing cards.

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Ethan Guest

It looks great. Will it be on all of the planes

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UncleRonnie Diamond

Pens used to be common in amenity kits. Dunno why they stopped doing it.

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