Etiquette Questions: What Do You Do With Your Room Service Tray When You’re Done?

I have a hotel etiquette question for you guys. When you order room service in a hotel and finish it, do you:

  • Just leave the tray or cart in your room?
  • Place the tray or cart right outside your door and not inform room service?
  • Call room service to let them know that you’re done? If so, do you place tray or cart outside for them to pick up, or leave it inside until they knock?

Sometimes when a room service order is delivered I find that they ask you to call when you’re done with your order. If they tell me that, I’ll call them when I’m done, and place the tray outside. If they don’t tell me that, I’ll just place the tray outside my door. In my opinion any hotel employee who sees a tray in a hallway should remove it immediately, or otherwise call someone to remove it.

At the hotel I’m staying at right now, there has been a tray outside the door of the room next to me since I checked in yesterday (it has been about 16 hours), and I’ve seen several housekeepers walk past and not do anything. To me that’s a bit ridiculous, and shows employees taking a lack of pride in their hotel.

But I’m curious, maybe I’m looking at this wrong. What’s the correct procedure when you’re done with your room service tray (I’m curious to hear about this both from the perspective of hotel staff and guests)? Should it be safe to assume that any employee that sees a tray should have it removed immediately?

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Bill Dukane Guest

I just leave it in the room. Housekeeping can pick it up or call someone to pick it up. I'm usually too busy to coordinate getting everything together and putting it all on the tray, calling someone, etc.

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John G. Guest

I think it is just nasty to leave a food tray outside your room expecting someone from the hotel is going to see it in a matter of minutes. If it is so disgusting in your room, then it is equally disgusting for other guests to have to walk by it. Plus, leaving food on the floor just makes no sense. You ordered it by phone so call by phone to have it removed.

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Osinowo A Odunlami Guest

what i considered the best is to push to the tray outside and call the room service for clearing which i always do anytime i found myself in hotel room.

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Karen Guest

Show of hands please...How many people leave dirty dishes and left over food on the hallway floor at home?

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Sally Guest

If the tray is small, I'd typically leave it in the room for pick up the next day while the room is being serviced. If it's a rolling table, I'd roll it out of my room and call for pick up. I'm typically in my PJ's when i'm in the room and would much prefer to be left alone. The times I called to have the room service items removed from the room, I ended up waiting around for housekeeping to come before I was able to hit the shower.

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