13 Flight Attendants Fired For Insubordination… HUH?!?

Here’s an absolutely crazy story. Via USA Today:

Thirteen flight attendants who were fired by United Airlines for refusing to fly from San Francisco to Hong Kong because of a security concern have filed a federal complaint to get their jobs back.

Before United Flight 869 took off July 14, crewmembers noticed the words “BYE BYE” and two faces drawn in oily residue on the plane’s tail, according to the 26-page complaint filed Tuesday with the Labor Department. One face was smiling but the other was “devilish,” the complaint said.

Here’s the picture of “BYE BYE” and the faces drawn on the tail of the 747:

United-Plane

The flight attendants refused to fly unless all the passengers were taken off and the plane was screened for explosives. The flight ended up being canceled due to lack of crew, and 13 flight attendants got fired due to “insubordination.”

And now they’ve filed a complaint with OSHA:

The complaint filed with the Occupational Safety and Health Administration contends that the workers are protected as whistle-blowers from retaliation for reporting air safety and security threats. The flight attendants are seeking reinstatement, back pay and compensatory damages.

One of the flight attendants, Grace Lam, said the fired workers “were not willing to bow to United’s pressure to ignore an unresolved security threat even though the company made clear that we risked losing our jobs.”

Quite possibly the most shocking part of this story, though, is just how junior the crew was:

David Marshall, who filed the complaint as a partner at Katz, Marshall & Banks, said the flight attendants with a combined 299 years of experience were worried about security threats after the disappearance of Malaysia Airlines Flight 370 in March and a Transportation Security Administration warning about consumer electronics the week before the flight.

Only 299 years of experience for the 13 flight attendants?! 😉

In all honesty, I’m at a loss here. I’d be freaked the hell out if I saw that drawn on the tail of a plane, and think the flight attendants were totally justified in their concern. It’s one thing to say they overreacted, but to fire them over expressing security concerns? Huh?!? There must be more to this story…?

What do you think? Were the flight attendants justified in their concern, and did they deserve to be fired over this?

(Tip of the hat to Kevin)

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RF Diamond

Grace was my FA during a recent UA flight and provided excellent service. I'm glad to see she got her job back.

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Inspector Clewseau Guest

A retired captain with one of the legacy airlines ... I am dumbfounded the captain did not lead "refusal to fly" until a thorough security inspection completed. A B-747 ... 90% sure flying international overseas. Still looking for wreckage of Air Malaysia's flight. Terrorism affects not only passengers ... but flight crews as well. We are parents, children of loved ones. Good for the flight attendants holding fast.

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bill pratt Guest

I'm an Aircraft Mechanic at an airline, grafitti on airplanes is common. Mechanics do it at oily spots, Baggage Handlers do it inside the cargo compartments. If I was the mechanic on that aircraft and saw that this was a problem I would have immediatly gone back to the tail with my lift truck, cleaned the area, and accomplished a detailed inspection of the tail cone area and inside the aft compartment. Then I would write it up in the logbook and brief the Captain and Lead Flight Attendant, and entire cabin crew, if necessary. Probably would have been enough to save the flight.

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lo Guest

My mom worked in a mental hospital and one time one of the schizophrenics made her a creepy childish drawing of fish in a bowl captioned with something along the lines of "Im going to get you"....I cannot remember verbatim. I dont see the drawing on the plane as innocent - I see it as disturbed and they were 100% right to raise concerns and their vigilance should not have been punished...Who is to say they didnt prevent a disaster?

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lo Guest

That is a really creepy and unsettling drawing/message - cryptic and pscychotic. There needs to be an investigation into who could have access to the tail 30 feet off the ground to do that.

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