The airlines promoted basic economy as a way for them to compete with the low cost carriers. But in reality, it’s just a thinly veiled fare increase since we’re being asked to pay more to get the same level of service as we had before.
United’s version of basic economy is particularly punitive toward their best customers since it forces them to pay more just to use their hard earned elite benefits. United Premiers wanting to sit in Economy Plus, have a chance at any upgrade, or even earn Premier Qualifying Miles to maintain their status — and thus have the option of paying more to use their benefits again next year — generally don’t think twice about buying their way out of basic economy. It’s kind of a no brainer, at least once you’ve consciously decided to stick with United in the first place.
Well, it turns out that there is a way to reduce the buyout cost of avoiding basic economy. It requires membership in a group buying organization, but given the potential savings, it’s worth determining if you are eligible.
What is Veterans Advantage?
Veterans Advantage is an organization focused on bringing great recognition, respect, and rewards to American servicemen and their families. They are essentially a collective buying group that negotiates special deals with various vendors on behalf of their members. They have a few travel related discounts, including savings of up to 5% with United, JetBlue, and Amtrak.
The Veterans Advantage discount at United reduces the cost by 5% off the base fare, which means that it is usually good for a bit less than 5% once you account for taxes and fees. But still, it can be a decent savings depending on how much you fly and the cost of your tickets.
Interestingly, the discount used to apply to the cheapest fare in the market. So if you were flying from Chicago to Houston and the cheapest economy ticket was $100, perhaps it would be $97 after the discount.
How does the Veterans Advantage discount work with United basic economy?
I’m not sure why, but the Veterans Advantage discount does not apply to basic economy on United. Perhaps that’s because United doesn’t want our servicemen to be stuck in a middle seat without their carry-on? Hard to say.
Either way, regular economy is now the lowest fare that is eligible for the Veterans Advantage discount. The net effect is that this effectively reduces the cost of the buyout to escape basic economy.
Here are the options for a ticket from Los Angeles to Newark in a couple of weeks.
Los Angeles to Newark with no discount applied
And here is the same search with the Veterans Advantage discount code.
Los Angeles to Newark with the Veterans Advantage discount
As you can see, the basic economy fare is the same in both cases. But the regular economy price is $8 less with the Veterans Advantage discount. Whereas the buyout was originally $25, it’s now $17.
And since the Veterans Advantage discount is a percentage of the price of the ticket, but the buy up to get out of basic economy is roughly fixed, the gap shrinks even more as the ticket price increases. (The discount also applies to first class if that is of interest to you.)
You can look at this a couple of ways.
If you were had already decided to buy a basic economy ticket on United, than this is bad news since the Veterans Advantage discount will no longer save you anything. But if you were going to buy your way out of basic economy anyway, the savings are just as much as they ever were.
Of course, I suppose it would have been best if United had allowed the Veterans Advantage discount to apply to both regular and basic economy.
Who is eligible to join Veterans Advantage?
From the Veterans Advantage website FAQ:
All current and former members of the U.S. Armed Forces and their immediate family members are eligible to join our community and enroll in a member plan. You are eligible to join if you meet the following qualifying criteria:
You are a:
- military veteran
- retired military
- active duty military
- current or former guardsman*
- current or former reservist*
- current or former commissioned officer of the Public Health Service
- current or former commissioned officer of the National Oceanic and Atmospheric Administration
You served in any branch of service:
- Army
- Navy
- Marine Corps
- Air Force
- Coast Guard
- National Guard
- Reserves
You served during any period of service:
- WWII
- Korean Conflict
- Vietnam Era
- Peacetime (Cold War)
- Persian Gulf War (includes Post 9/11)
You are an Immediate family member of a qualifying serviceperson (living or deceased):
- Spouse (or widow)
- Father
- Mother
- Brother
- Sister
- Son
- Daughter
My family qualifies for membership because my wife’s brother is a pilot in the Air Force.
For those wondering, I was never asked to provide any verification of eligibility when I joined.
What does it cost to join Veterans Advantage?
As with most group-buying programs, there is a cost to join Veterans Advantage:
- 1-year membership is $59.59
- 3-year membership is $149.95
- 5-year membership is $199.95
They used to offer a 30-day free trial, but it seems the trial now costs a modest $4.95.
In any case, you would have to do the cost-benefit analysis to see if it makes sense. But of course, there are other benefits as well.
How organizations like Veterans Advantage work
Veterans Advantage is basically a collective group buying organization. They operate by going to vendors– United in this case — and saying we can bring you hundreds of thousands of customers if you give our group a discount. United thinks it over, perhaps negotiates for some exclusivity, and says yeah, we can do that.
AARP, of which Ben is a proud member, operates in a similar fashion.
Interestingly, the more members these organizations have, the more leverage they have with the vendors. They obviously need to claim a huge membership to have clout when negotiating with one of the biggest airlines. That’s why they open it up to extended families of servicemen, like mine.
Since these benefits are not a scarce resource — there’s no limit to the number of discounted tickets that United will sell each year with the Veterans Advantage discount — we’re not actually taking something away that would have gone to a servicemen. Instead, by becoming members, we’re making their organization stronger and giving them more bargaining power so that they can negotiate more and better deals next time.
Bottom line
I’m not a fan of basic economy as I see it mostly as a way for the airlines to get us to pay more for the same level of service. In fact, I’d have probably preferred that United just raise ticket prices if that’s what they were hellbent on doing.
As a Premier 1K who enjoys his benefits, I’ve never booked a basic economy fare on United and have no intention of doing so. So in that case, it’s actually good for my family that the Veterans Advantage discount applies to regular economy, rather than basic economy. That way it reduces the buyout cost, saving me money on the product I would have bought anyway.
Do you know someone who is a member of Veterans Advantage?
Does using the Veterans discount impact elite benefits, mileage accruals, or comp upgrades?
@Mike - Spoken like a truly ignorant civilian, likely of the Trumpian breed. (I came to that conclusion because I don't know anyone other group of people that uses 'snowflake' and expects to be taken seriously.)
Many of us serve for the greater good of the United States. I'd be surprised if anyone joined intending to serve the world at large.
Feel free to join us for PT formation at 0530 on Monday.
My recent experience... Basic was $108, regular was $198, Veterans advantage was $188. It helped but still super annoyed at such a huge gap.
So you have to spend over 1k a year on qualifying airlines to actually make any meager return?
Jesus I swear a lot of veterans are snowflakes who get offended super easily. Enough with the glorification of the military. You don't "serve" for the greater good of the world. You just get paid to do whatever the ruling politicians tell you to do. This is such an American way of thinking.
Wow, JetBlue 5% off plus 2 free checked bags, that's a huge deal! Thanks Dad for Vietnam active duty and continuing to retirement in the ANG!
@Boco I would hope that this blog and its readers tend to value honesty and integrity. If you feel that United has been "shady and misleading," why would you want to perpetuate dishonesty? Moreover, if you are sincerely interested in supporting a veterans' organization, perhaps you could make a donation rather than falsely claim military service.
@Seamus, thanks for your thoughts and feedback. I think there are two main ethical questions here: (1) Is joining this organization unethical to veterans if you don't meet the requirements and (2) Is joining this organization unethical to United?
Although technically speaking if you join this organization if you're not related to a veteran you are violating the rules, the organization itself benefits financially from your membership fees. You are not hurting any of their...
@Seamus, thanks for your thoughts and feedback. I think there are two main ethical questions here: (1) Is joining this organization unethical to veterans if you don't meet the requirements and (2) Is joining this organization unethical to United?
Although technically speaking if you join this organization if you're not related to a veteran you are violating the rules, the organization itself benefits financially from your membership fees. You are not hurting any of their members or the organization itself because you are contributing money and you're not taking anything away.
As for United, yes you're screwing them over because you're taking money away from them. But you can argue that United is screwing over its customers through its shady and misleading claims about basic economy. In my mind United has declared a "war" on its customers by trying to squeeze out as much money as possible while not being upfront, so all is fair in love and war.
@Boco Although I think you raise a valid point -- the discounts are not a scarce resource -- I think it's unrelated to the core ethical question at hand here.
There are reasons why United has partnered with a collective buying group whose membership is limited to veterans and their immediate families as opposed to a collective buying group with open membership. I'd imagine that a variety of factors weighed on their decision, among...
@Boco Although I think you raise a valid point -- the discounts are not a scarce resource -- I think it's unrelated to the core ethical question at hand here.
There are reasons why United has partnered with a collective buying group whose membership is limited to veterans and their immediate families as opposed to a collective buying group with open membership. I'd imagine that a variety of factors weighed on their decision, among them (1) United would not want to offer discounts to too many potential customers and (2) United recognizes the social value and goodwill inherent in supporting veterans. When unqualified members enroll in this program, they undermine its core purpose.
United's balance sheet will likely not be impacted too harshly by the smattering of OMAAT readers who follow Travis' implicit suggestion to enroll in a veterans' program without qualification. Regardless, Travis and this blog are encouraging behavior which is at best dishonest, at worst disrespectful and unethical.
While I think the last sentence of @Jake from MSP's comment was a bit harsh, I do have to agree that it is in quite poor taste to suggest that this could even be used by those of us who have not served. Many of my closest friends have served or are currently serving in some capacity and the sacrifice and effort they put in deserves way more than even this discount gives them.
...While I think the last sentence of @Jake from MSP's comment was a bit harsh, I do have to agree that it is in quite poor taste to suggest that this could even be used by those of us who have not served. Many of my closest friends have served or are currently serving in some capacity and the sacrifice and effort they put in deserves way more than even this discount gives them.
To think this kind of offering helps someone like my boss who recently had only 8 hours to see his son after basic training be able to more affordably fly to see his son really puts into light the true purpose of this organization.
Don't get me wrong - you and your wife should totally use this, you have earned it through her brothers service (many thanks to him), lets just not suggest that others take advantage of this who aren't eligible.
Travis, thanks for the informational post. I don't understand how joining this program takes away from veterans. The organization itself welcomes anyone who's remotely related to veterans. You're paying a fee, which directly helps the organization and the people it serves. And as Travis has said you're not taking anything away from anyone.
Give Travis a break, if you do the math you'll see that if anything you're contributing to the organization and those it serves.
"For those wondering, I was never asked to provide any verification of eligibility when I joined."
If Basic Economy is a thinly veiled fare increase, then this statement is a thinly veiled invitation for readers to cheat a program designed to serve veterans and their families. This is shameful.
"For those wondering, I was never asked to provide any verification of eligibility when I joined."
And in one sentence you lost the respect of myself and any other service members that read this blog.
Would love to know what value that added to the article.
My guess is if your wife's brother read this, he too would think you're a POS
Any other organizations that get air discounts like this on United or others? AAA and AARP do not. I use AAA all the time for Amtrak and hotel discount