I’ve been very impressed by how the major US airlines have handled the recent hurricanes. Not only did we see several airlines offer extra capacity to areas impacted by the hurricanes, but we’ve also seen airlines cap fares. Now, I’m not suggesting the airlines did this out of the kindness of their hearts, but rather some airlines did it due to pressure from their competitors and also to create goodwill.
When it comes to stand-out airlines, Delta and JetBlue are the first that come to mind for Hurricane Irma, personally — Delta operated several hurricane “rescue” flights that got very close to the center of the storm, while JetBlue was the first airline to cap fares to areas impacted by the hurricane. I get American also did a good amount given their mega-hub in Miami. Lastly, United did a ton for Hurricane Harvey, given how much it impacted their Houston hub.
That’s why I found Donald Trump’s Tweet just now strange, in which he thanks American Airlines, and specifically Doug Parker, for “all the help [they] have given to the U.S. with Hurricane flights. Fantastic job!”
It’s a bit odd for American to get “presidential gratitude,” while Delta, JetBlue, United, etc., aren’t even mentioned.
Was Doug Parker on a certain news channel this morning, or…?