Things You Don’t Want To Hear Your Amtrak Conductor Say…

I take Amtrak quite a bit between Los Angeles and San Diego. And it’s never boring. Ever.

About a week ago I had the singing cafe car attendant, who at first drove me bonkers, but after thinking about it for a few minutes, I really appreciated him. He clearly loves what he does, and that’s sort of endearing. I find that’s generally true of those working on the Amtrak trains up and down the coast — they’re simply huge train nerds. As a fellow transportation enthusiast, I’m not in a position to judge. 😉

Today there was a bit of a delay pulling out of Union Station in Los Angeles. One minute past the scheduled departure time the conductor came on the PA and made the following announcement:

Sorry for the delay, folks. Just like an airplane, we have data recorders, and this train was involved in an, um… um… incident last night. So we just need that data recorder. We’re working on recording over the data, and should be underway shortly. Thanks for your patience.

Not surprisingly, a bunch of passengers looked around confused and concerned and said “wait, what was the ‘incident?'”

I’m much more used to flying than “training,” though truth be told I really can’t fault pilots who are intentionally vague about the reasons for delays. It’s one thing if you have a rolling mechanical delay which could take hours to fix (in which case passengers may make decisions based on that information). But in instances where you know a delay will just be a few minutes, sometimes less is more. 😉

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Silver Guest

Thanks, Lucky!

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Michael Member

Oh, how I miss that train, I used to have a SAN and LAX customer base, the most productive I'd be all week was going back and forth on that train. Plenty of leg room, power for the laptop, and frankly, I oddly liked the food from the cafe car.

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Reed Guest

@Lucky - is the Amtrak route to SD short enough to make using award miles worth it? I just noticed a few of my cc have Amtrak as an awards transfer partner.

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Silver Guest

@BenT 1) Was this LAX to PDX leg on AS or another carrier? If the AS agent had given us the correct info, it would have been this leg would have been on AS metal. But since it was a paid ticket, we choose Delta due to better departure time. 2) Had you already used up your two stopovers on this trip? No. @Lucky, "as far as the second question goes, hmmm, they should be willing to reprice it if it was incorrect. Do they claim the price is correct? If so, on what grounds?" The thing is, we bought those two LAX-PDX tickets a day or two AFTER we got the incorrect info from that AS agent. And we only realized 70k AS miles would include that LAX-PDX leg about a week after getting the wrong info. My main concern is, if we continue to fight AS for better compensation than the those lousy 25k miles they have agreed to, I wonder if they would ban us from buying AS miles. Anyway, in your personal opinion, what do you think a fair compensation is?

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Patrick S Guest

I take that same train to work from LA to Irvine on days I don't feel like driving. One train I took either caused such an incident, or was right behind a train that did. The conductor referred to the person who was killed as "trespasser", probably for legal reasons. Pretty sad.

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