Oops: Hyatt Regency Sydney Valet Accidentally Parks Porsche Underneath SUV

Filed Under: Hotels

I wonder how many World of Hyatt points one gets as compensation for something like this?

I think a valet at the Hyatt Regency Sydney may soon be looking for a new job. Earlier today (Thursday, May 31, 2018) a valet at the hotel was trying to park a Porsche. Instead of reversing the car, the valet accelerated into the back of the Subaru SUV parked in front of it. The SUV wasn’t just rear-ended, but rather the Porsche quite literally ended up underneath the SUV.

The valet had to be cut out of the car given that it was crushed, and fortunately wasn’t injured — that’s what’s most important.

The hotel’s director of sales and marketing (probably not his preferred way to “market” the hotel) said the following:

“Obviously the staff member was embarrassed and a little bit shocked, it kind of scooped the other car up, but the main thing is that he’s OK.”

I suspect the valet was a little more than embarrassed and a “little bit shocked.”

Here’s video footage that shows the Porsche underneath the Subaru, and also how they eventually removed it. No video footage of the actual incident has been released yet.

Typically when you park a car with a valet they give you one of those slips saying they accept no responsibility, etc. While I’m no lawyer, I suspect that’s not actually the case, and that they carry insurance for things like this. I imagine this has to be one of the more expensive claims their insurance company has had to deal with, though.

This is the second interesting hotel valet incident I recall reading recently. Earlier this year a lawsuit was filed after the valet at the Renaissance Vinoy in St. Petersburg, Florida, gave the keys to a Ferrari to a random person. The guy who got the keys was apparently trying to impress a date so pretended it was his, and even though he didn’t have the ticket, the valet gave him the car. He first sat in the car for a while, and then drove off.

(Tip of the hat to SINJim, featured image courtesy of @jonobozo)

  1. Similar thing happened to me as the Ferrari guy at a Hyatt in Hawaii recently. Valet gave my car to another guest and they drove off in it. Luckily it was a cheap rental car. Almost missed my flight but the hotel paid for a taxi to the airport and they eventually tracked down my rental and got it back to the airport rental location for me a few hours after my flight departed so it all worked out.

  2. “Typically when you park a car with a valet they give you one of those slips saying they accept no responsibility, etc. While I’m no lawyer, I suspect that’s not actually the case, and that they carry insurance for things like this”

    Lucky my man. You dont need to be a lawyer. You just need to google “bailment.” And of course the valet (at least in the US) would be liable for a negligent act like this.

  3. Just to counter Debit, this seems like a perfectly interesting travel thing. And the length was right as well.

    If I wanted to read about credit cards every day, I’d go to Chase’s site. Which doesn’t mean you need to end up like some other blogs either that every TMZ-like moment needs to be posted, but this was certainly notable given how much this and other blogs discuss this specific hotel.

  4. Like Geo King says in the US the valet would be liable. Where it gets trickier is if the vehicle is damaged by someone else. IE say someone rear ends the Valet or when the vehicle gets parked it gets broken into. The valet may have not been negligent in those cases. You can say whatever you want that’s doesn’t make it true. That’s why I always laugh at dump trucks on the interstate that have signs that say not responsible for damage.

  5. accidents happen.
    Hyatt would have insurance for this type of thing in their liability and the Porsche driver probably has insurance as well.
    The main thing to consider is no one got hurt which is tne most importany outcome

  6. In this case since the valet was still in the car, so they can’t deny it. I had my car valeted at an off lot parking garage at SFO (they force you to valet when they are full). The valet scratched my bumper. The office totally denied it. Just yelp it and you can see lots of similar complains about this parking lot. Never again.

  7. Surely there would be security camera footage of this incident though they just don’t want to release it though they will for the investigation

  8. Overrated and shitty little German cars: a minor collision and it’s squashed beyond recognition. They could learn a lot from Japan.

  9. On the surface for this incident, under Australian laws the valet will not be individually liable, rather Hyatt Regency Sydney as the employer will be liable.

    “I think a valet at the Hyatt Regency Sydney may soon be looking for a new job.” – terminating someones employment in Australia also isn’t the easiest thing to do, so if the workforce is unionised there’s no way that will happen. It’s more likely the company will implement new policies and procedures and the valet will get reprimanded rather then fired.

  10. The valet will get a written warning, not sacked for that. New South Wales labour laws don’t allow immediate sacking for an accident, and this would be regarded as an accident as there was no malice intended.

    In terms of insurance, the Porsche driver will have to claim against their own insurance, and the insurance company will then make a claim against the Hyatt. The driver won’t lose any no claims bonus, as he wasn’t the driver at fault. I suspect the Hyatt would not dispute the claim, and it would be settled by their insurers very quickly.

    One of the advantages of being in a less litigious country.

    I suspect the Porsche driver will park across the road at the Wilson carpark next time 🙂

  11. Is this “Debit” just one person, or are many readers using this nickname to write ridiculous comments?

  12. Another angle on this article:

    Cars have crumple-zones, which should protect their occupants in the event of ‘rear-end’ or head-on collisions. Clearly, the crumple-zones won’t work, if the designs of the two cars allow one to slide under the other. Decapitation may follow!

    Before anyone comes back “It’s impractical to compel manufacturers to design cars so that ‘under-sliding’ doesn’t occur”, I’ll relate a tale from the 1970’s, when the UK Government was introducing legislation that all car bumpers (UK) / fenders (US) had to be at the same height above the road. Critics argued that it was not possible – how can the bumper/fender of a Mini and a Rolls-Royce be at the same height? In fact, they were!

  13. id park the car myself, as porsche , ferrari , are powerful cars, and you usually, get a track day, or two, b4 you drive them, unless you have had one , b4, so to give one to ,someone to park?? well done do it.Lat year in UK, Auction was selling an F50, and the Dad asked salesman could his son sit in the car, (left hand drive) and salesman said , I,ll take him for a short drive, It was terrible , he crashed the car, and killed the boy,, so sometimes best to said no, ill park my own car,

  14. Paolo, nice moment?? were you the Vallet, or did the car hit you first, b4 SUV, ha ha, plus debit, you don’t get any credit for your comments?

  15. Interesting to know if this was a stick shift that the valet wasn’t fully comfortable with. Seems like the easiest way to end up accelerating way too quick

  16. I’m betting he started off too fast anyway as valets tend to do, realized he was going the wrong direction and stomped on the brake – only to realize he’d just hit the gas.

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