SAS to charge for soft drinks in longhaul economy… sort of

In what has to be one of the more puzzling moves by an airline in recent memory, SAS will be charging for drinks in longhaul economy between meal services as of October 1, 2012. Interestingly the only article about it so far is in Norwegian, and can be found here. Per Google Translate, it roughly translates to English as follows:

It results when the airline is now changing its dining concept on long routes.

The new concept will be more efficient for the airline, and will involve a weight savings. But first and foremost it will be better for passengers, promises information manager Knut Morten Johansen of SAS to VG Nett.

He explains the concept of the economy as follows:

* Passengers will have three units with drinks at mealtimes on long routes, ie six units total.

* The units are twice as large, 0.33 liter instead of 0.15 liters.

* Passengers will also get free bottled water and free water refills. Also coffee and tea are free.

* Between meals the planes have a better selection of snacks for sale. Then, too soft cost savings, 20 million for a soft drink.

Thus he asks himself totally unable to understand NTBs version of news at the site takeoff.dk that soda will no longer be free. Also AP published this case.

– You will be able to get two bottles of wine with dinner and a cognac for drinks. Or one liter of soda or beer for every meal. Normally, passengers will be quite well equipped, says Johansen.

In the short routes will be no change.

The new guidelines for serving drinks is determined by the SAS headquarters in Stockholm, reports the Copenhagen newspaper Politiken.

So let me make sure I understand this. You’re serving passengers up to three drinks with each of their meals, and if they want anything except water, coffee, or tea between meals they’ll have to pay (~$3.50USD for soda)? And of course the most important thing we learned is that this “will be better for passengers.” Crickey, please tell me something is lost in translation there!

I could point out the ridiculousness of this all day long, though I’ll simply ask one question — how the heck are you going to keep track of how much of their three beverage allotment 195 passengers have used? Seems like a lot more trouble than it’s worth…

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LH4116 Guest

Well the worst thing of all is NO MORE FANTA!!! I suppose Lucky won't be flying SAS anytime soon? ;)

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Chris Guest

Not surprising. I often fly SAS on short flights around the Nordics. Its always very expensive and they even charge you for water on these short flights... not sure where all inclusive is coming from.

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Andrew B OMAAT

Nothing bugs me more than when businesses claim that something is done to benefit the customer, when it's really done for the business's benefit. A few weeks ago I was at a small restaurant in South Beach where there were signs on the wall that said "to better serve our customers, we only accept one credit card per table."

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Steve Guest

at .333 liters per serving, the easy answer that would save them the most money would be to give everyone a 1 liter drink at each meal.

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Jens F! Guest

I fly mainly SAS - being Danish, it's really the only option - especially domestic. On long-haul alcholic beverages has always been a chargable extra between meals, but free at meal-time. I almost never drink alcohol, so I don't know the rules, but I do see people ordering wine, beer and a drink at meal time. Now, I completely agree this is a bad move. SAS is pushing as a "all-inclusive" air-line. Free checked-bags etc. A "cheap" return ticket from Denmark to NY, would cost 800USD, now we are discussing a few extra $ for a drink. People will just start ordering their full allowance at meal time, and actually not drink them. One thing I liked about SAS is free candy and drinks between meals - well, not something I knew I liked, you newer know what you love until it is gone.

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