- Introduction: Good Morning Milan, Goodnight Moon
- Emirates A380 First Class With Dad: So Fun That I Needed A Day To Recover
- My Furious Emirates First Class Seat Mate: Fair Feedback, Unfair Delivery
- Emirates First Class Menu & Food: Fine Dining, Or Just Fine?
- Review: Park Hyatt Milan, Italy (Stellar, Central Hotel, But Missing Desks)
- Drinking Buy On Board Espresso In Air Dolomiti Economy…
- Review: Falkenstein Grand Koenigstein, Marriott Autograph Collection (Unique!)
- Review: Villa Rothschild Koenigstein, Marriott Autograph Collection (Cute!)
- Ugh: Misdirected Delay Frustration In The Lufthansa First Class Terminal
- Am I A Lufthansa Fanboy Or Hater? Let Me Set The Record Straight…
- Review: Goodnight Moon Suite At Sheraton Boston (INCREDIBLE!)
- Review: Four Seasons Philadelphia (One Of The Best US City Hotels)
- Review: Chase Sapphire Lounge Philadelphia Airport (PHL)
- Review: American Flagship Lounge Philadelphia Airport (PHL)
- American Airlines’ Culture Problem: From Awful To Amazing In 20 Minutes
For the next hotel stay of our Good Morning Milan, Goodnight Moon trip, we spent a night at the 112-room Falkenstein Grand Koenigstein, Marriott Autograph Collection, which I’ll be reviewing in this post. Then we spent the following night at the 22-room Villa Rothschild, Marriott Autograph Collection, which I’ll be reviewing in the next installment.
These are two sister properties that share amenities, and there’s an interesting backstory, as they both transitioned from German hotel group Kempinski to Marriott in 2021. Ever since, I’ve been intrigued by them, especially since Koenigstein is essentially a suburb of Frankfurt, so I wondered if this could be a fun stopover point if transiting Frankfurt.
I found Falkenstein Grand to be a fascinating property, though I’m still undecided as to whether I like it or not. The issue is, I’m not sure where exactly to place this property. It’s intended to be a bit of a spa and pool property, which Germans love, though I’m not sure that has the same appeal for foreigners.
On the plus side, I really enjoyed the hotel’s restaurant, and I found the whole experience to be charming (admittedly I’m German and was traveling with my dad, who loves these kinds of properties). However, the hotel feels a little outdated and run down in some areas, and I’m struggling to figure out exactly which kind of international visitor should stay here.
Anyway, enough for the introduction… let me just get into the review, and y’all can tell me what you think.
In this post:
Booking Falkenstein Grand Koenigstein
I paid cash for our stay at Falkenstein Grand, and the rate was around €200 per room, which you really can’t argue with. As a matter of fact, seasonally the hotel gets even cheaper, and rates can get as low as around €170.
I booked our stay through the Marriott Luminous program, which offers extra perks at Autograph Collection properties. For booking this way, we received complimentary breakfast, a room upgrade subject to availability, and more. Admittedly I get many of these perks as a Bonvoy Ambassador member, but it was useful to also have it for the second room (since elite perks technically only apply to one room).
If we had redeemed Bonvoy points for our stay, the cost would’ve been around 40,000 points per night. For what it’s worth, I value Bonvoy points at 0.7 cents each, so redeeming points here really isn’t a great value.
Falkenstein Grand Koenigstein location & layout
Falkenstein Grand is located in Koenigstein im Taunus, essentially a wealthy suburb of Frankfurt. My dad is originally from the Frankfurt area, so as he explained it to me, the area at least used to be a popular place for well-off bankers to live.
It’s located around a 25-30 minute drive from both the city of Frankfurt, as well as from Frankfurt Airport (FRA). So I think this could absolutely be a nice place to spend a night if you have a layover in Frankfurt, though I wouldn’t use this as a base for exploring the city of Frankfurt.
I wouldn’t say that Koenigstein is a huge destination in and of itself, but it has a small and fairly charming town, and there’s lots of nature, so you can go hiking, if you’d like (weather permitting). The town is only a fairly short walk from the hotel.


Falkenstein Grand accommodations are split across seven different small buildings, and then there’s also a building with the wellness area. The buildings are also connected via underground tunnels, which is sort of cool, and also a little eery.

Let me say upfront that the weather during our stay was horrendous. During our nearly 24 hours at the hotel, there was virtually no visibility. It was so bad that when I was taking pictures outside, my iPhone kept having a message pop up telling me to clean my lens (even though it was perfectly clean).
The main building of Falkenstein Grand is a fairly good size…


…while a lot of the other structures look more like large homes or apartment buildings.

The hotel has a house car (a Range Rover — nice!) which transports guests between this hotel and the sister property, Villa Rothschild. That was convenient, since we decided to spend a night at each.

Falkenstein Grand Koenigstein lobby & check-in
Our arrival experience at Falkenstein Grand certainly left something to be desired. There was no bellmen or anyone initially in sight. Not that it was a huge issue, but since there were only stairs, it would’ve been nice if someone could’ve helped my dad with his bag (which I did, instead).

Reception was located just inside the entrance and to the left, and we were immediately helped there, with a rather odd check-in experience. The associate was friendly enough, but seemed confused. First she noted that I booked a Luminous rate, and asked for my company ID proving that I work for Luminous. I had to explain that this is a Marriott program that offers extra perks.
Then she asked if I wanted to select breakfast as my welcome amenity as an Ambassador member, though I again explained that Luminous includes perks like complimentary breakfast, which she seemed confused by.
On the plus side, we were offered water or sekt upon check-in, and we both just had the former. It also gave me a good chuckle when she pointed out how our rooms would have a great view of the Frankfurt skyline, when at the time, visibility outside was maybe 50 feet.
My dad and I were both assigned deluxe rooms in the main building, next to one another. That’s obviously not a huge upgrade, though these rooms do seem to be renovated, and some of the property’s rooms look scarily outdated, so maybe that wasn’t a bad thing.

At this point we were also helped by a bellmen, who escorted us to our rooms. The main part of the lobby is pretty charming, thanks to the building’s old “bones.”



The hotel has a single elevator in the main building, which we took up to the third floor (the top floor, except the penthouse level).
Falkenstein Grand Koenigstein deluxe room
My dad and I were both assigned deluxe rooms on the third floor, rooms 309 and 310. These rooms are marketed as being 377 square feet (35 square meters), and they’re the property’s most recently renovated rooms.
The hotel’s hallways seem nice enough, though I have to say, housekeeping did a terrible job with keeping the hallways uncluttered during the day. They just seemed to throw all their stuff (including used towels and sheets) in the hallways, which I’m not a fan of.

The room itself was perfectly lovely. Upon entering the room, there was a closet area to the left, and the door to the bathroom to the right.

The room had a very comfortable king size bed (particularly plush by German standards), with substantial pillows.

The room then had a wall-mounted TV, a desk with a chair, a chair in the corner next to the desk, and a chaise lounge at the foot of the bed.


The welcome amenity consisted of a bottle of still water, plus a bottle of alcohol-free apfel wein (apple wine).

The minibar was in the closet area back near the entrance, and consisted of a Nespresso machine, a kettle and tea, and a small selection of drinks and snacks for purchase.



The bathroom consisted of double sinks, a toilet and bidet, and a walk-in shower.


I will never, ever be able to wrap my head around these kinds of shower designs, where the shower is elevated above the rest of the bathroom, with only a half glass shield, since obviously water doesn’t stay in the shower.

Toiletries were in reusable containers from L’Occitane. While that’s a great brand, I found the scent of the toiletries to be a bit funky, so I can’t help but wonder if they were actually being refilled with those products, or…

The room also had a balcony, with two chairs.


Supposedly these rooms offer great views of the Frankfurt skyline, though I can’t personally speak to that…

There’s one other major room quirk worth mentioning — Falkenstein Grand doesn’t have air conditioning, so that’s definitely something to keep in mind in the summer months, especially if you’re an American. Frankly I found the room to be stuffy and warm when it was freezing outside, so I ended up opening the door.
Falkenstein Grand Koenigstein pool
Falkenstein Grand has an outdoor pool located just off the main building, and it’s heated year-round. You enter the pool indoors, and then that leads you outside.

It’s not the world’s most inspiring pool (at least coming from Florida), but it’s wet and warm, and I know that’s enough for a lot of people in Europe, particularly in winter.


There’s also a small hot tub in this area, plus some loungers.


Falkenstein Grand Koenigstein spa & gym
Falkenstein Grand has a dedicated spa building, known as the Ascara Spa. This offers everything from massages to medical treatments. The facilities are open daily from 7AM until 10PM (the gym can be accessed 24/7, but that has to be arranged), with treatments available from 9AM until 7PM.
You can either access this by walking across the street…

…or by going through the hotel’s unusual labyrinth of underground tunnels. The entrance to the tunnels from the main building looks kind of cool.

However, beyond that, they’re rather unusual, and have a bit of a musty smell.

The spa reception feels functional but not terribly luxurious.



The spa area has a pretty impressive gym space (at least if you consider this is a historic property in the country), with a large selection of equipment.





Beyond that, even if you’re not getting a treatment, you can visit the sauna, relaxation area, etc. There are also changing rooms.





Since the pool is separated quite a bit from the spa area, it can be a bit of a trek to get between the two.
Falkenstein Grand Koenigstein restaurant & bar
When it comes to dining at Falkenstein Grand, there are two venues:
- Restaurant Landgut Falkenstein is the hotel’s all-day dining restaurant, and it’s where breakfast, lunch, and dinner are served
- Raffaels Bistro Bar Lounge is the hotel’s bar, and it’s open from the afternoon until late at night, serving drinks and light snacks
I’ve gotta say, the restaurant and bar were really a highlight of the hotel, and we enjoyed both immensely.
Restaurant Landgut Falkenstein serves breakfast from 6:30AM until 10:30AM (7AM until 11AM on weekends), lunch from 12PM until 2:30PM, and dinner from 6PM until 10PM. You can find all the menus here. How charming is this restaurant?!?



In summer there’s also lots of outdoor seating in the hotel’s courtyard, though as you’d expect, that wasn’t relevant during our winter stay. My dad and I enjoyed our dinner here immensely. At the beginning of the meal we were offered an amuse bouche consisting of a cracker and some fish roe caviar, plus some crisp bread.


For appetizers, I ordered the superfood salad with sesame dressing, quinoa, avocado, pickled Hokkaido pumpkin, pumpkin seeds, and sprouts, while my dad ordered the beef tartare with greek yogurt, cashew nuts, and sourdough bread.


For main courses, I had the cauliflower steak with parsnip puree, cauliflower leaves, beetroot, pomegranate, and yakiniku sauce, while my dad had the oxtail essence with vegetable brunoise and meat garnish.


Then for dessert, we split the warm pear tart with walnut frangipane and sour cream ice cream.

It was an excellent (though pricey) meal, with friendly service. In the morning, we also had breakfast at the restaurant, which consisted primarily of a buffet.


It was what you’d expect from a German hotel buffet — it had cold cuts, veggies and dips, pastries and croissants, fresh fruit, yogurt, cereal and muesli, and around half a dozen hot options, ranging from hardboiled eggs, to potatoes, to veggies, to meat.









There was also a self-serve selection of juice and tea, plus sekt, for those looking to get a bit of a buzz.



Coffee was provided by the staff, who I found to be friendly, and they gladly offered refills.

The buffet could be supplemented by a small a la carte selection, primarily with egg dishes.

My dad was delighted to see Bavarian Weißwurst on the menu, with mustard and a pretzel roll, so he ordered that as well.

So while I can’t say I’m generally a huge fan of German breakfasts, I thought this was a solid selection, between the buffet and the a la carte options.
On the evening of our stay, we also visited Raffaels Bistro Bar Lounge, a charming, old school place.



We sat right by the fire, so it doesn’t get much cozier than that.

My dad had a glass of wine, while I had a negroni to drink. If you’re looking for a lighter meal than in the main restaurant, there are also plenty of dishes available here, like burgers, sandwiches, and salads.

Bottom line
As someone who takes an above average interest in the German hotel market, I can’t even say how excited I was to check out Falkenstein Grand, given its proximity to Frankfurt, plus how unique it looked (at least by Marriott standards). There’s little that excites me more than a hotel stay where I don’t know what to expect, and this very much fit that bill.
Unfortunately I’m still not really sure what to make of this hotel, and I’m not sure who exactly I’d recommend this hotel to. Admittedly we had terrible weather, which limited our enjoyment of the outdoors. Speaking of enjoying the outdoors, though, I would think twice about staying here in summer, given the lack of AC, assuming that’s something you’re sensitive to.
The way I view it, this hotel is appealing to some Germans, where the novelty of using a heated outdoor pool and sauna might be a reason to visit. But as someone coming from Florida, I wasn’t really sure what to do with myself. The pool, gym, and sauna, were all fine, but nothing amazing. Perhaps the part of the property I enjoyed the most was the restaurant, as the food was genuinely good.
Either way, this property is reasonably priced, so it’s hardly fair to expect the world, or something incredible. I think it’s probably more targeted at the domestic market than anything else.
I will say, I enjoyed the sister property, Villa Rothschild, quite a bit more, and I’ll be reviewing that next. The property has its quirks, but is without a doubt super charming, and I could see it being a fun alternative one-night layover if passing through Frankfurt Airport.
What do you make of Marriott’s quirky Falkenstein Grand?
Love these kind of properties for a short stay. Return to Castle Wolfenstein like! German charm from an almost gone time! Frankfurt doesn't have many great hotels.....it is a good choice I would be willing to try for a day or two. Thank for the review!
I loved this hotel as an American, although I love German culture and hospitality. I agree with you that I wouldn’t expect most Americans to feel the same. It felt very “German” — grand in some ways (like the exterior), but dated/cheap in others (like the bathroom of our unrenovated suite). Great value though, in my opinion. I don’t know what people expect for $200/night.
The restaurant was a highlight; I still think about the...
I loved this hotel as an American, although I love German culture and hospitality. I agree with you that I wouldn’t expect most Americans to feel the same. It felt very “German” — grand in some ways (like the exterior), but dated/cheap in others (like the bathroom of our unrenovated suite). Great value though, in my opinion. I don’t know what people expect for $200/night.
The restaurant was a highlight; I still think about the cacio e pepe we had on their patio. And having breakfast outside was really nice during the summer.
The Taschenbergpalais Kempinski in Dresden is the sort of hotel you can expect to find in Germany for €200 a night in low season. Do you really think that the Falkenstein Königstein provides equivalent value for money?
That property does look nicer (though it also looks a bit more expensive), but it’s not 30 minutes away from an airport that flies nonstop to every major city in the world.
But it is right in the middle of the historic centre of a major city! I'm seeing rates starting from €185ish for March.
In my view, the Falkenstein is wildly overpriced. However, regardless of the extent to which others actually share that view, I can't see how anyone could claim it's actually cheap.
Dresden is not a “major city.” Non-Europeans like myself have no reason to ever visit that city. If you live in Germany, I can see how that property is better value, but it’s not even on my radar because that isn’t a city I’ll likely ever visit.
It’s like comparing a property in Columbus, OH to one in Chicago. Of course the Columbus hotel will be cheaper.
But compared to other major European cities, this property provides good value.
You're missing the point with the references to Dresden- which, unlike Königstein, is a major city!
Rates at the Steigenberger in nearby Bad Homburg are also very similar to the Falkenstein, where would you rather stay?
I can see why people might say that the hotel has a certain rustic charm to it, but €200 in the low season is just too expensive for what it is.
While I agree that comparing it to luxury countryside retreats is pointless as those can be a fair bit more expensive, the same thing wouldn't apply to comparisons with the lower end of the midscale market, where this would actually sit. I recently...
I can see why people might say that the hotel has a certain rustic charm to it, but €200 in the low season is just too expensive for what it is.
While I agree that comparing it to luxury countryside retreats is pointless as those can be a fair bit more expensive, the same thing wouldn't apply to comparisons with the lower end of the midscale market, where this would actually sit. I recently paid €75 a night for better rooms in decidedly better hotels in a part of Europe where the weather isn't quite as bad in the off season.
Why would anyone with any sensibility towards want actually value and to be treated correctly, stay at Marriott?? I can see an airport hotel for 1-2 nights. But that’s it!
When you update these articles, please add a disclaimer at the top saying what was updated.
Looking at what your dad gets for his meal and what you get - looks like two different peas from a pod.. I am sure he is enjoying his meal million times better to the veg only options and whatnot superfood...
Living proof that even eating meat and pork will not affect your health!
If they dont speak English at the front desk of international hotel, thats a big problem. English is number one language in the world. I expect much more from Marriott Hotel
I don't think you are doing the hotel justice but I only go there in the Summer because the view on the Skyline of Frankfurt is really great. Also enjoying the outdoor seating of the restaurant during breakfast and dinner, with a skyline view of the terrace is much nicer then inside. I would always recommend the hot stone steak for dinner and I love the Weißwurst at breakfast.
I only experienced great service...
I don't think you are doing the hotel justice but I only go there in the Summer because the view on the Skyline of Frankfurt is really great. Also enjoying the outdoor seating of the restaurant during breakfast and dinner, with a skyline view of the terrace is much nicer then inside. I would always recommend the hot stone steak for dinner and I love the Weißwurst at breakfast.
I only experienced great service and also great upgrades but to be honest it probably helps that I always ask for special rooms/suites through the Ambassador service. Always prefer Skyline view over a suite!
I always had good temperature control in the summer, even it it was hot outside, but I do like my rooms at 20° C. so it might be different to Americans who aim for 16°...
A little off-topic, but as a European without much Florida experience, what would you consider an inspiring pool? I was disappointed by just about US pool I've been to, mostly due to the hygienic standards in general and the chlorine smell.
If I remember correctly, the spa has 3 or 4 separate saunas each with a different temperature. It was really nice to graduate the temperature by switching with a cold shower in between.
Also, I recall there was a cold plunge tub in the indoor pool area.
Moving from Kempinski to Marriott Autograph Collection is a relegation. Kempinski generally exceeds Ritz-Carlton and St. Regis properties.
This hotel would be an excellent location for a horror movie.
No Air Conditioning = Not staying There
Ngl Ben, you calling this hotel "unique" in the title sounds like clickbait...
As a Frankfurter living relatively close to this property and who visited it a couple of times, I fully agree with the pros and cons highlighted here.
At the same time comparing it with other Grand hotels in FR, UK or CH like some commenters do isn’t really fair given the rate. For those you have to pay at least 3x as much and then you’re already lucky. Pricing is more on the level...
As a Frankfurter living relatively close to this property and who visited it a couple of times, I fully agree with the pros and cons highlighted here.
At the same time comparing it with other Grand hotels in FR, UK or CH like some commenters do isn’t really fair given the rate. For those you have to pay at least 3x as much and then you’re already lucky. Pricing is more on the level of a Garden Inn or Holiday Inn in London, Paris or even Miami and if you make this comparison it looks way different
Hi Ben just read your review. Very interesting. I agree with all you’re writing except for one comment where you said it looked a bit rundown. I did not see it. I also read the comments. It seems to me that most of your followers don’t seem to like the property. I understand their points because they compare it to US standards. They don’t appreciate the old world charm.
I've stayed at plenty of European hotels that offer "old world charm." This is a 1990s hotel. Most of the decor and furnishings are 1990s with some of it designed to resemble an older style.
Is this actually Ben's dad?
@ Eskimo -- It is, sort of! Keep in mind that until some number of years ago, my dad didn't even have a cell phone. He has advanced a lot with technology, and does now read my blog. He always has opinions, but can't figure out how to comment.
So I told him he could text me the comments he has, and I'll publish them as him. So yes, it is him, even if I'm the one having to hit publish on them. :-)
Love it!! That's pretty cool.
Well, I'm not European or American & I wouldn't bother staying there either because I grew up with 'old world/rundown'. I've stayed in many hotels in SE & North Asia & would rate them all better than this hotel
@Ben: I think the German word „spießig“ describes the property pretty well
"Deftige Speisen" translated as "Soul Food"? Just no. Soul food is specifically the food tradition of Black Americans. While it originated in the South of the US, and Bavaria (where they eat Weißwürste) is in the South of Germany, Weißwürste are not soul food. "Hearty dishes" would be fine. (And what's up with the grammar for the eggs Benedict -- why is the spinach nominative case, and the ham back to dative? And why is eggs Benedict a regional specialty?)
Looks haunted…
We stayed here three years ago for two nights in late November after a week of hopping from country to country for the Christmas markets during our engagement trip. Our flight back to the U.S. was out of Frankfurt and we wanted a peaceful property that wasn’t too far away from FRA. So we weren’t looking to do anything but rest. We took one of the train lines to the last stop and the hotel...
We stayed here three years ago for two nights in late November after a week of hopping from country to country for the Christmas markets during our engagement trip. Our flight back to the U.S. was out of Frankfurt and we wanted a peaceful property that wasn’t too far away from FRA. So we weren’t looking to do anything but rest. We took one of the train lines to the last stop and the hotel actually picked us up from the train station.
The weather during our stay was comfortably cool and sunny, so we were able to see the skyline plus the foliage. We also loved the outdoor pool and restaurant. Service wasn’t particularly memorable but they did reserve as a private corner for dinner and welcomed us with champagne and a bunch of other goodies and a hand written note congratulating us. For the sub €200 price, it was a nice and relaxing stop before our flight.
By Champagne, do you mean real Champagne or what an American would call Champagne?
I don’t remember. I’m an immigrant from a developing country who is unaware of anything like that.
When I was there two years ago they also gave us champagne for our anniversary date. Yes, it was proper French Champagne
This is definitely for a German target audience, specifically the one which appreciates the spa experience. The Taunus is an area full of spa towns so this hotel totally fits in. Yes the rooms are dated, but the spa is good, the restaurants are good, so you can have a good time there. And the prices reflect that the hotel is in need of renovation, so I don't know why people are complaining. Yes, Swiss...
This is definitely for a German target audience, specifically the one which appreciates the spa experience. The Taunus is an area full of spa towns so this hotel totally fits in. Yes the rooms are dated, but the spa is good, the restaurants are good, so you can have a good time there. And the prices reflect that the hotel is in need of renovation, so I don't know why people are complaining. Yes, Swiss hotels of that type may be nicer, but you'll have a hard time to stay below 1000 Euro per night. I stayed at a Swiss hotel in the 200 Euro range (with great view), and that was rough!
"Medical treatments, oxtail essence..." I'm afraid to ask.
Depressing…
From a Bonvoy compliance standpoint, you should have been offered a choice of 750 points or breakfast in the restaurant, since the property does not have a lounge. This is required under the Guaranteed Lounge Access benefit, which applies to Autograph Collection properties. Separately, you should also have received an Elite Welcome Gift choice of either 1,000 points or a food-and-beverage amenity.
Was your bed actually a king, or was it two twins or queens...
From a Bonvoy compliance standpoint, you should have been offered a choice of 750 points or breakfast in the restaurant, since the property does not have a lounge. This is required under the Guaranteed Lounge Access benefit, which applies to Autograph Collection properties. Separately, you should also have received an Elite Welcome Gift choice of either 1,000 points or a food-and-beverage amenity.
Was your bed actually a king, or was it two twins or queens pushed together to create a faux king?
The chaise longue appears to have several white stains that could be bodily fluids.
Overall, your experience in terms of guest recognition and Bonvoy benefits seems subpar, despite the special rate and your top-tier Ambassador status. It appears that any guest with Platinum status or higher would have received the same treatment.
I can see why this is no longer a Kempinski property. While the hotel is elegant, it is clearly very tired. It does not appear to have undergone a significant renovation since opening as a hotel in the 1990s. I don’t mind classic décor, but this is not shabby chic. I suspect the owner was told by Kempinski to significantly update the interior to keep the flag.
What the hell kind of a name is that?
Branding 101 would tell you to create a simple, yet memorable name. These guys have failed on both levels, SAD! BOYCOTT!
Of the European countries, I think Germany has some of the worst hotels by international standards. Switzerland, France, and Britain all have better and more consistent hotels, especially outside the major chains. I have been booked into several non-chain German 3-star and 4-star hotels that
(1) had no staff who spoke English;
(2) lacked even basic hotel information or restaurant menus in English or even French, for that matter;
(3) did not...
Of the European countries, I think Germany has some of the worst hotels by international standards. Switzerland, France, and Britain all have better and more consistent hotels, especially outside the major chains. I have been booked into several non-chain German 3-star and 4-star hotels that
(1) had no staff who spoke English;
(2) lacked even basic hotel information or restaurant menus in English or even French, for that matter;
(3) did not accept credit cards (yes, many hotels and restaurants in Germany are cash-only);
and (4) were generally tired, and not in a charming, shabby-chic way.
Is there no German or European Union equivalent of the Americans with Disabilities Act?
I don’t see how anyone with a mobility issue or other disability could enter or exit the main entrance of this hotel. And before someone says, “This is Europe, and it’s an old building,” I don’t buy that argument. This hotel isn't old by even American standards — it looks 1920s with extensive renovations.
Sorry but do you even realize how bad your comment reads? You sound like the American that expects everything in Europe to be as you would expect in the US and that would be loved by staff in European hotels. Fact is you are in Germany and not the US at this hotel and things will be different.
That's a poor taken. I've stayed at dozens of hotels across Europe. I stand by my comment. German hotels on the whole are not as good as comparable hotels in Switzerland, France and Britain.
Sorry Christian, but having air conditioning is more than an American expectation. Germany now has scorching heat waves in the summer, and the German attitude such "is not needed" in Germany is no longer appropriate.
Sorry, but people from the US booking 3-star hotels in Germany don't deserve better. Those are not targeting international travelers, but those people who need a retreat from hotels, which have become overpriced, because the visitors from the US are willing to pay any price.
When you go to a lot of secondary destinations in Germany, the only option is a 3-star or 4-star. Especially if you want a historic hotel in a city center or old town.
Ah yes, of course an American. To easy to spot.
You go to someone's else's country and expect them to speak English. The height of ignorance, self-importance, and most glaringly of all, stupidity.
I expect a hotel in a major Western European country to have at least one guest-facing employee at the front desk to speak English. I also expect a hotel in a major Western European country to have important information such as the hotel directory or a restaurant menu translated into English or at least a second European language such as French.
This is not unreasonable. It's often a requirement by national hotel rating regulators (including...
I expect a hotel in a major Western European country to have at least one guest-facing employee at the front desk to speak English. I also expect a hotel in a major Western European country to have important information such as the hotel directory or a restaurant menu translated into English or at least a second European language such as French.
This is not unreasonable. It's often a requirement by national hotel rating regulators (including the German Hotel and Restaurant Association or DEHOGA) or voluntary rating programs like AA, AAA, Michelin, Forbes, etc.
I agree with you. If they dont have English speaking staff in hospitality industry and being part of Bonvoy program, that makes no sense. Besides the hotel looks so bad...
Wrong, Fake Jessica. Absurd that you go to someone else's country ans expect them to be subservient to you and speak English.
Since everyone learns English in German schools, it's quite likely the hotel staff detected the arrogance of the condescending American above and just acted like they did not speak English.
I think you need to stay at more of the mid-tier properties in Germany, Austria and Switzerland since most of the staff there ONLY speak English and don't even speak German at all. I've had this experience at plenty of HI, HIX, Moxy, HGI and I was just at a Radisson in Zurich were virtually none of the staff spoke German.
Going from Kempinski to Marriott's Autograph Collection is quite the re-flagging.
I lived in Falkensteinfor five years old when I was a kid. I am from the US.
The forest trails in the area are wonderful. Used my BMX to bike in the woods.
Should have gone to Café-Konditorei Kreiner in Königstein. Best coffee/cake place in area. Vibe is classic.
It looks like the hotel has a good sense of place though.
I think you missed the other sauna area right next to the indoor loungers by the pool. It also took me quite a while to find it when I was there.
As a German/American that travels through FRA several times a year, I too had considered the hotel in the past but passed since there are so many other alternatives to pick from in the Frankfurt/Mainz/Wiesbaden area if you don't want to stay in the city. Based on your review, I kind of would compare this to the Kempinski property that Hilton took over recently...the Hilton Frankfurt Gravenbruch....a property outside of the city that seems to...
As a German/American that travels through FRA several times a year, I too had considered the hotel in the past but passed since there are so many other alternatives to pick from in the Frankfurt/Mainz/Wiesbaden area if you don't want to stay in the city. Based on your review, I kind of would compare this to the Kempinski property that Hilton took over recently...the Hilton Frankfurt Gravenbruch....a property outside of the city that seems to cater mainly to Germans that want to get away and stay at a nicer somewhat historical hotel with a decent restaurant and pool/spa facilities. I had a stay at the Hilton recently as it is considered a Resort property so the AX resort credit can be used there. Thanks for the review and looking forward to your review of the other property.
This looks utterly boring. What precisely is "unique" about this? I mean unless you're 80 and haven't visited a hotel in decades.
It's not even particularly notable or nice by European grand hotel or historic hotel standards. It's a late 1910s or early 1920s former hospital converted in the 1990s to a hotel. There are more notable grand hotels and former castles or palaces turned hotels than this particular property.