Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Ask a question

QR Lite Fare – Lounge Access

by Tar00 New Member

March 21, 2024

Can you help?

Trans Atlantic

by Fabrice New Member

March 7, 2024

Can you help?

Arkia in Beirut?!

by Soberman New Member

March 3, 2024

Can you help?

Ticket Expiration Policy

by caumong10 New Member

February 20, 2024

Can you help?

Air France

by Tar00 New Member

February 1, 2024

Can you help?

Global Entry Application Question

by W Gold

January 27, 2024

Can you help?

Emirates miles

by cross40 New Member

January 19, 2024

Can you help?

Canceled flight recompensation

by KB New Member

January 14, 2024

EK DXB – JED

by Mal_00 New Member

January 10, 2024

Can you help?

BA status

by Loz New Member

January 3, 2024

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Mayhem at the westin LAX

by rksm New Member June 13, 2019, 8:30 pm

Mayhem at the westin LAX

rksm New Member
June 13, 2019, 8:30 pm

Was anyone else unlucky enough to be booked into the Westin LAX on June 11.

I arrived at 8. 30pm after a very long trip to be told that nothing was available as the rooms were not yet serviced. From what I could gather every person arriving ( including aircrew) was told the same.

I finally got a key to a room just before 1am. The front desk people handled it as best they could and are to be commended for keeping calm despite some very irate guests and the obscenities leveled at them.

My lifetime titanium was of course completely useless.

I was comped for the first night of my stay and am grateful for that but I cant help but feel that I should receive more. Am I being greedy or if I ask for more what should it be?

Thanks
rickyw Community Ambassador
June 16, 2019, 2:42 pm

Depending on what you did to occupy yourself from 8:30 until 1am, I could maybe see you successfully argue a case for extra compensation for the trouble. For instance, you were supposed to meet a coworker or client for drinks that evening, and you couldn’t shower/prepare.

But, it already sounds like the hotel did everything possible, and already comped you the one night. I’m not sure what else they could reasonably do?