Forgot password

Back to Login

We've redesigned the OMAAT homepage! If you prefer the old grid format, or just want to see all posts in chronological order, please click here.

Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:
Ask a question

Transiting in the UK

by Alex80
June 24, 2021
Can you help?
0

AA Flagship First Check In LAX

by sunluver
June 16, 2021
1

Global Entry Conditional Approval

by JAS
June 14, 2021
Can you help?
0

Chase BA 10% Discount – Credit to AAdvantage?

by Adi89
June 14, 2021
1

Daily Emails?

by AC
June 7, 2021
3

QR Lounge access transiting Doha from First to Business

by kw2652
June 7, 2021
2

Site Feedback

by Tiffany
June 4, 2021
Hot topic, get involved
39

Transiting LHR on a BA First Class/Club Europe Ticket

by Steve from LA
June 3, 2021
2

Newsletter

by David Warner
June 3, 2021
2

How do I deal w extra seat reservation?

by Crystal
June 1, 2021
3

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Login Register

Answers (1)

Fast refunds from TAP and United

by Daniel B May 21, 2020, 8:54 am

Fast refunds from TAP and United

  1. Daniel B
    May 21, 2020, 8:54 am

    Here is my experience with TAP and United refunds:
    In short, I requested refunds on Sunday night, and got both refunds by Wednesday morning. Very easy processes.

    TAP was a revenue ticket, flight NOT cancelled by TAP – still shows as being operated for June 20th. TAP generously offers a travel certificate (voucher) for 120% of value of the original ticket, even if the passenger decides to cancel. Easy cancellation online, I got an email confirming that. Within really 2 days I got the voucher code via email. Already used it up for booking for next May (interestingly they are going to operate the A321 neo [and not the A330 neo]). Had $200 value left on the voucher. The great thing is that you do not have to use up all the value in one booking. The balance can be kept there and used in the future (valid for 2 years).
    An important information regarding the vouchers: you can only use one voucher for booking online. If you have multiple vouchers, you have to call TAP to do that on the phone.

    United was also a revenue ticket, but Basic Economy. I actually called United, they cancelled my ticket and confirmed that I would be eligible for the travel certificate. Yesterday the email came with the code.

    Hopefully for everyone else the processes will be painless.

Sign in to help answer questions.

Login Register