Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

LEONARD LEWENSTEIN, M.D.

Can you help?
0

Miles transfer

Can you help?
0

Brandenburg airport shows Global Airlines pic

Can you help?
0

How to reach you?

Can you help?
0

Asiana Airlines Delay + Flight Diversion – Denied Full Reimbursement

Can you help?
0

Lounge Access – Family of 5

1

Insane Experience on AA at MIA Yesterday

1

Travel Insurance Claim Through Chase CC

Can you help?
0

Frigid Temps!?

Can you help?
0

Miles

1

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (3)

Done in by phantom space – next step?

Done in by phantom space – next step?

  1. Sascha New Member

    Hi,

    So I found a JAL itinerary using Alaska’s Mileage Plan program.
    I converted 60k SPG into 75k for a mixed cabin itinerary (first and business) from ORD to BKK via NRT.
    When the points hit my account, I went to book and the itinerary was still there (thankfully!).
    However, after entering passenger info and payment information, they said they were unable to confirm the space with the partner airline.
    Since then, the itinerary does not show up in the search results anymore.
    What’s my best recourse and with who? SPG has already said they won’t reverse the transfer.

  2. Anonymous Guest

    Hi [USER=3477]@Sascha[/USER] — that really stinks. 🙁

    I’d suggest calling Alaska and seeing if they might be able to help. It’s unfortunate that the itinerary doesn’t show online anymore, as we have had success with Alaska trying to make it right when people have transferred points for phantom space, but it’s still maybe worth a call.

  3. Sascha New Member

    Thanks Tiffany!
    I’ve been in touch with them, and they’ve proposed voiding the miles on their end to help re-converting back to SPG. The ball is now in SPG’s court.

Sign in to help answer questions.