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Answers (3)

Do I qualify for a refund?

Do I qualify for a refund?

  1. Anonymous

    Hello!
    I have a question to you all. I am a doctor and work on the frontlines. I have a trip to Spain in June, and I’m pretty sure I would be needed to work in June due to the pandemic and would need to cancel the trip. I booked business class to Madrid and then back via Barcelona through America airlines. My original itinerary on flight back was BCN to JFK then ORD then to home COU. There was a recent change to my itinerary, BCN to JFK then BWI (30 mins connection) to ORD then COU. The JFK to BWI and to ORD flights have no first class (change of planes). My question is, would I qualify for a refund if I cancel this flight? Having an added segment and being downgraded for 2 flights and all. Thank you!

    Jon A

  2. rickyw

    Well first off – thanks for anything and everything you’re doing as a doctor these days!

    I think you would qualify for a refund, however sometimes the airline looks at the change in time from your original arrival to your new arrival – and not necessarily when/where you connect. I think it’s worth calling to ask.

    Also, if you are comfortable waiting – I realistically could see your flights to Spain being cancelled anyways, and then you’d get a refund much more easily.

  3. MidSouthSkier

    +1 for waiting. There’s nothing to be gained from canceling now vs. later and as Ricky says, there’s a good chance the flight will be canceled anyway.

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