Questions and Answers

Ben,
I need to book UA award travel in domestic economy for a specific date next August. The system shows no saver award available but there are multiple paid routings with essentially empty aircraft.

I want to book a standard award becuase I want to lock-in my ticket now. I cannot figure how to actually book a standard award on the website. Would you pleaase tell me how to book a UA “Standard” award ticket online.

Thanks!

Hi [USER=2416]@Johann[/USER], and welcome!

If standard availability is offered, it will be listed directly in the Economy column — it’s 25k miles for a one-way domestic standard award.

[ATTACH=full]163[/ATTACH]

[USER=7]@Tiffany[/USER]: 25k is for a o/w STANDARD (and not SAVER) award. The latter is 12.5k.

[USER=1592]@Daniel B[/USER] — I know. [USER=2416]@Johann[/USER] specifically asked about standard awards, I thought?

[USER=7]@Tiffany[/USER]: I believe that when you first posted your answer it showed the word “saver” before the last word (award) – I remember checking it twice before posting my reply. I think you corrected it later. If not – my bad 🙂

Maybe, it’s been a long weekend!

[QUOTE=”Tiffany, post: 22100, member: 7″]Maybe, it’s been a long weekend![/QUOTE]

Tiffany,
Thank you for your response. However, I do not get availability for standard award space on the specific itinerary I need. This is despite being a Premier Gold / Million Miler. UA stated policy is:
“MileagePlus Premier® members and eligible United MileagePlus Chase cardmembers have the benefit of booking Standard Awards without capacity controls on flights operated by United and United Express. If there is a seat available, these members have unrestricted access to book a Standard Award, even if it’s the last seat on the plane.”[ATTACH]164[/ATTACH] [ATTACH]165[/ATTACH]

[USER=2416]@Johann[/USER], have you tried calling in?

[USER=2416]@Johann[/USER], that Denver to Cheyenne flight is operated by Great Lakes, which doesn’t have the same availability requirements. “Last-seat” standard space is only on United and United Express flights.

That segment is only $90, so that could be an option too, but I would probably look at purchasing these flights in general, personally. That’s not a great value per United mile, so if you have Citi TY or Barclaycard Arrival+ points or something to use instead I might look at that.

Folks,
I dicovered what’s going on. The DEN – CYS flight on 8/20 is neither a UA nor UA express flight. It’s a Great Lakes airline flight, ZK 2955. So it is not eligible for any award.
Great Lakes is a code share partner but does not operate as United Express. There is award travel available on on 8/22, same flight as 8/20, but not on 8/20. The flight on 8/22 is listed as “UA 2955” but on 8/20 it is listed as “ZK 2955”. Per the UA folks that means that Great Lakes has released the 8/22 flight as a code share but not the 8/20 one.
Who knew that was possible? I called Great Lakes and got a very friendly rep who tried to help. A supervisor put in a request with their dispatch department to release the 8/20 flight as code share. That request is pending.
Live and learn.

Thanks Tiffany. Ididn’t see your post before I wrote about what I discovered.

BTW, if you book the Great Lakes flight on their website it’s only $84.