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Answers (1) “Refundable” fares “Refundable” fares

  1. Neel

    I’ve been looking at AA fares for BOS-LAX-SYD round-trip around Thanksgiving and on they show up with the red “Refundable” label, but when I put a reservation on hold and called the Platinum desk, two agents told me that the fare was not, in fact, refundable, and one connected me with the tech support desk and the agent there told me that it was, in fact, refundable. What gives? Which is it?

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